The information will be used for such purposes as. answering your questions, responding to any requests for assistance, generating summary statistics about usage, auditing applications and detecting fraud, aiding in the planning, design and development of Mass.gov, and fulfilling the Commonwealth's legal obligations.</p> <p>We will collect and aggregate the information you provide through surveys and through Mass.gov’s collection of non-personally identifying analytics data for purposes of market research to improve the Offerings by making them more responsive to customer needs.