EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact BrainPOP at: legal@brainpop.com. </p> <p> BrainPOP has further committed to refer unresolved Privacy Shield complaints to TrustArc Privacy Dispute Resolution service, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit https://feedback-form.truste.com/watchdog/request for more information or to file a complaint.