EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Andrew Strojny at Memberful at privacyshield@memberful.com.</p> <p>Memberful has further committed to refer unresolved Privacy Shield complaints to an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, you may visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint (free of charge).