12. LIMITATION OF LIABILITY:</b> </p> <p>a) Except in case of Glance ‘s willful misconduct, gross negligence and/or fraud, in no event will Glance be liable for any consequential, indirect, incidental, punitive, special, or exemplary damages whatsoever, including, but not limited to, damages for loss of profits, business interruption, loss of information, and the like, incurred by Customer arising out of an IO, even if such party has been advised of the possibility of such damages.</p> <p>