Customer agrees that Web Werks shall not be liable for any loss of profits, loss caused to the Customer as result of use of Services or inability to use the Services unless such loss can be directly attributed to gross negligence of Web Werks.</li> <li>Customer agrees that the maximum aggregate liability of Web Werks or any person claiming through them for providing the Services to the Customer as per the standards mentioned in the SLA, shall be limited to the amount not exceeding the amount paid by the Customer to Web Werks for providing Services or as provided in SLA – termed as Service Credits, whichever is lower.</li> <li>Neither party shall be liable to the other for any indirect, special, incidental or consequential loss or damages of any kind, or for any loss that could have been avoided by the use of reasonable diligence, arising in connection with the agreement, even if the party responsible for the damages has been advised or should be aware of the possibility of such damages.