The Company shall be exempt from providing compensation or indemnification to Users for any damage, loss or other expenses suffered in conjunction with the following items and shall bear no liability to Users regardless of whether the relevant damage etc. was direct or indirect and regardless of whether the relevant damage etc. could have been foreseen: <ol> <li>the use of Individual Services or Software, or inability to use Individual Services or Software (including improved/modified Software. hereinafter the same). </li> <li>