Nokia Account - Refunds and cancellations are difficult


Service: Nokia
Status: DECLINED
Case: none
Changes: 2
Source: link
Author: import script Bot


Nokia Account - Refunds and cancellations are difficult


Comments:
On 2018-05-15 09:12:19 UTC, Deleted wrote:

imported from pEdrURgNHf8

On 2018-05-23 12:41:34 UTC, Deleted wrote:

https://groups.google.com/forum/#!msg/tosdr/pEdrURgNHf8/7dWvTSnlUjYJ https://account.nokia.com/acct/public/termsAndConditions?country=US
As of version from September 2011:
Under 11. Cancellations and Refunds:
"You agree to the electronic delivery of Content being initiated
concurrently with the placement of your Order. You will not be able to
cancel your Order once it has been processed. The nature of the Content
is such that it cannot be returned."
You can't get refunds or cancel transactions, because they are
immediate, unless any of these happen:
"In the event that after your Order you discover and promptly inform
Nokia within 48 hours that (a) the Content you have ordered is faulty;
(b) the Content Nokia delivers to you does not match the description of
the Content you ordered via the Service; or (c) technical problems
delayed or prevented delivery of your Content or accidental multiple
orders caused by such technical problems, your sole and exclusive
remedy with respect to such Content will be either replacement of such
Content, or refund of the price paid for such Content, as determined
solely by Nokia. Otherwise, no refunds are available. If you encounter
any of the above issues, please contact Nokia Customer Support."

--

André - An_dz

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On 2018-08-30 08:43:03 UTC, import script Bot wrote:

scripted message: please link to a quote

On 2018-09-10 12:53:26 UTC, michielbdejong Staff wrote:

declined: Removing all old points about Nokia, since the Nokia brand is now used by HMD and the old T&C no longer apply.



We track editorial changes to analyses and updates to a point's status and display the previous versions here as part of an effort to promote transparency regarding our curation process.

Version 1: 2018-09-10 12:53:26 UTC by michielbdejong Staff

Previous Title: No changes recorded

Updated Title: No changes recorded

Previous Analysis: No changes recorded

Updated Analysis: No changes recorded

Previous Status: CHANGES REQUESTED

Updated Status: DECLINED

Version 2: 2018-05-15 09:12:19 UTC by Deleted

Previous Title:

Updated Title: Nokia Account - Refunds and cancellations are difficult

Previous Analysis:

Updated Analysis: Nokia Account - Refunds and cancellations are difficult

Previous Status:

Updated Status: PENDING