imported from 3nGgXm2yJoQ
https://groups.google.com/forum/#!msg/tosdr/3nGgXm2yJoQ/c-WlbV0Mv6QJ Applies to http://jagex.com http://runescape.com/ http://waroflegends.com
We are happy to review requests for refunds on a case by case basis.
> However, refunds are not always possible to give for many reasons.
> Unless required by law, we will not refund any amounts paid in relation to
> subscriptions, in-game activities, virtual items or virtual currency when:
> - You have been the victim of in-game scamming, as there are many
> warnings about avoiding this on the Jagex Products (however, we will do
> everything we reasonably can to assist you to recover your accounts).
> - You have been banned from a Jagex Product for violating these terms
> and conditions, any Rules of a Jagex Product or the user content policy.
> - Jagex stops offering the Jagex Product or you decide to cancel your
> subscription or account.
> If, after reading the above, you wish to request that we consider a
> refund, then please contact Billing Support for assistance, providing as
> much information as possible. Please note, refunds are given at the
> discretion of Jagex. If you are from the EU please also see "Right to
> cancel under Distance Selling Regulations" above.
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scripted message: please link to a quote
Point automatically declined as no activity have been monitored over a course of 2 months
Previous Title: No changes recorded
Updated Title: No changes recorded
Previous Analysis: No changes recorded
Updated Analysis: No changes recorded
Previous Status: CHANGES REQUESTED
Updated Status: DECLINED
Updated Title: JAGEX [info] You may request a refund, although there is no assurance the request will be approved
Updated Analysis: JAGEX [info] You may request a refund, although there is no assurance the request will be approved
Updated Status: PENDING