(iv) Installing or transmitting Malicious Code. and (vi) any actions which contradicts, challenges or contravenes the end user's independent and free will to engage with any content.</p> <p>"Insertion Order" or "IO" means a mutually agreed document which incorporates this Agreement by reference and contains specific instructions regarding the services provided herein.</p> <p>"Malicious Code" shall mean viruses, worms, malware, spyware, adware, time bombs, Trojan horses, drive-by download applications or other harmful or malicious code, files, scripts, agents or programs, including code that: (i) is intended to or has the effect of misappropriating, hijacking, commandeering, or disrupting access to or use or operation of any information, device, hardware, system or network.