imported from Xt5IQUWeRJw
> RETURN POLICY
> Microsoft Store’s return policy is in addition to any statutory return
> rights that you may have under law. Microsoft Store accepts returns for
> eligible items that meet our return criteria for 30 days from the date of
> purchase. Exceptions are stated below. We reserve the right to deny any
> return or exchange if it fails to meet our return criteria.
> When you purchase a service or ESD product from us, you agree that we may
> begin to provide the service or ESD product immediately.
> RETURN CRITERIA:
> - Returns must be unopened and unaltered, must not show wear or
> damage, and must be in a condition that permits us to resell them. For
> services, the service must not have been delivered or consumed by you.
> - All permitted returns and exchanges must be accompanied by the
> original receipt or gift receipt, the original documentation, instruction
> manuals, registration, parts and components (including cables, controllers,
> and accessories) and the manufacturer’s packaging. Failure to include such
> items may prevent or delay your refund or exchange or result in additional
> fees. When you make a qualifying return, we will credit the full amount,
> less the original shipping and handling charges, to the original method of
> - For ESD products, we may require you to sign an electronic letter of
> - We may occasionally extend the 30 day return period during holiday
> or other periods. If a longer return period was advertised on the Website
> when you made your purchase, you will get the longer period.
> - ALL SALES ARE FINAL for random access memory (“RAM”), boxed
> non-Microsoft-branded software and Xbox 360 games except that if you notify
> us of a defect within 30 days of purchase, we will replace it with the same
> product or, if no longer available, issue a Store credit within 30 days.
> - ALL SALES ARE FINAL for items marked with a designation such as
> “Final Sale” or “Non-Returnable.”
> - Items ordered from the Website cannot be returned to or exchanged at
> Microsoft Retail Stores. Similarly, items purchased at a Microsoft Retail
> Stores cannot be returned or exchanged at the Website.
> - For pre-order items, the 30 day return period begins:
> - For ESDs, when the downloadable product is delivered electronically
> to your account and made available for download.
> - For other products, when the product is shipped.
> - Upgrade Option and Returns. If you purchased an otherwise returnable
> product with an Upgrade Option, returns will be honoured for 30 days from
> the date of purchase, and special return procedures apply as follows:
> - If you return the product before the upgrade product is released,
> you will not receive the upgrade.
> - If you return the product after the upgrade is released, you must
> return both the product and upgrade together.
> - When we offer promotions that save you money by purchasing a
> combination of products and/or services together, all included products
> and/or services must be returned together. If your promotion included a
> service that you have already begun to use, the full retail value of the
> service will be deducted from the amount of your refund.
> - Trial period offers. If you are taking part in any trial period
> offer, you must cancel the service by the end of the trial period to avoid
> incurring new charges unless we notify you otherwise. If you do not cancel
> the service at the end of the trial period, you authorize us to charge your
> payment method for the service.
> From <
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Updated Title: [good] 30-day return policy also allows return of Microsoft software
Updated Analysis: [good] 30-day return policy also allows return of Microsoft software
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