imported from s1mAPH0ARnc
https://groups.google.com/forum/#!msg/tosdr/s1mAPH0ARnc/rtdT2m3kyPcJ Easynews state one thing about retention, but it doesn't appear to be the
case. See emails below in relation to the online policy link:-
http://www.easynews.com/privacypolicy.html
I think it's important that subsscribers appreciate this.
---------- Forwarded message ----------
From: Brad Bielesch (JIRA)
Date: 10 February 2014 14:41
Subject: JIRA Comment Created: (ENS-81261) Account Details Retention
To: steve@sunblade.co.uk
Brad Bielesch commented on ENS-81261 at 10/Feb/14 9:40 AM:
----------------------------------------------------------
Greetings,
We retain account usernames and passwords and the account's remaining gig
balance so that if a customer returns, they can retain their gig balance.
After 1 year, our systems will generally purge an account's remaining gig
balance, but this does not always happen, due to various reasons
server-side. If you have any questions, or need any further assistance,
please let us know.
-Espada
EN Support
----------------------------------------------------------
------------------------------------
Your original description appears below:
------------------------------------
Hi,
I'd like to sign up to your service again. However I was surprised to see
that you still retained my user details when I tried using my old user name
"*****", which is handy, but...
I read in your policy:-
"Registration information will be kept on-file to support the registered
account for the duration of the customer relationship with Easynews."
But this doesn't appear to be the case. Our relationship ended years ago.
Can you explain this?
Kindest Regards,
Steve
Easynews
support@easynews.com
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Previous Title: No changes recorded
Updated Title: No changes recorded
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Updated Analysis: No changes recorded
Previous Status: CHANGES REQUESTED
Updated Status: DECLINED
Previous Title:
Updated Title: Fwd: JIRA Comment Created: (ENS-81261) Account Details Retention
Previous Analysis:
Updated Analysis: Fwd: JIRA Comment Created: (ENS-81261) Account Details Retention
Previous Status:
Updated Status: PENDING