You may not Upload unsolicited bulk communications of any kind. For example, you may not send “mailbombs” (that is, emailing copies of a single message to many users, or sending large or multiple files or messages to a single user with malicious intent) or “spam” (that is, unsolicited emailing for business or other purposes).</li> </ul> <p>5.2. Investigations, Monitoring, and User Disputes.