sending or transmitting unsolicited and/or commercial emails in violation of law, promotional materials, “junk mail”, “spam”, “chain letters” or “pyramid schemes”, or other acts that involve deceptive online marketing practices or fraud;</li> <li>acts that may materially affect the quality of other users’ experience, including, without limitation, “spikes” in bandwidth usage or using any program/script/command, or sending messages of any kind, designed to interfere with a third party customer terminal session, via any means, locally or via the Internet;</li> <li>