Sending unsolicited mail messages, including the sending of "junk mail" or other advertisingmaterial to individuals who did not specifically request such material, who were not previous customers of the customer or with whom the customer does not have an existing business relationship (e.g., E-mail "spam"). or distributing, advertising or promoting software or services that have the primary purpose of encouraging or facilitating unsolicited commercial E-mail or spam.</li> <li>Harassment, whether through language, frequency, or size of messages.</li> <li>Unauthorized use or forging of mail header information.</li> <li>Solicitations of mail or any other E-mail address other than that of the poster's account or service, with the intent to harass or collect replies.</li> <li>Creating or forwarding "chain letters" or other "pyramid schemes" of any type.</li> <li>