No waiver of any term or condition of these Terms of Use shall be valid or binding on us unless the same shall have been set forth in a written document, specifically referring to these Terms of Use and duly signed by us.</p> <p> </p> <p>12.5 California Residents</p> <p> </p> <p>If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd.,