20.2 Governing Law</strong>. These Terms are governed by the laws of the State of California without regard to conflict of law principles. You and Otter.ai submit to the personal and exclusive jurisdiction of the state courts and federal courts located within Santa Clara County, California for resolution of any lawsuit or court proceeding permitted under these Terms. We operate the Service from our offices in California, and we make no representation that Materials included in the Service are appropriate or available for use in other locations.</p> <p> <strong>20.3 Additional Terms</strong>.