When do we collect personal information? When you contact us... <ul> <li>to order publications, obtain redress, or register for the National Do Not Call Registry.</li> <li>to report fraud or identity theft.</li> <li>to file a public comment or participate in a rulemaking, workshop, or community engagement project.</li> </ul>When we contact you... <ul> <li>to ask if you will participate in a consumer survey.</li> <li>to provide information in response to a subpoena or other legal process.</li> </ul>