SERVICE AND SUPPORT INFORMATION <p>With respect to all of our Services, when you contact us for support or assistance, we will collect information that helps us to categorize your question, respond to it, and, if applicable, investigate any breach of our Terms of Use or this Policy. We also use this information to track potential problems and trends and customize our support responses to better serve you.</p> 2.4. POLLS AND SURVEYS <p>Polls and surveys may be conducted by certain of our Services, other users, or by third parties on our Services. Some third parties may target advertisements or promotions to you based on your answers in the poll. Recargo or third parties develop new programs or products based on the information you share in the surveys. We may use third parties to deliver incentives to you to participate in surveys or polls.