The following words, when capitalized, have the meaning stated: “Affiliate" means any entity that is owned or that owns a party, or that is under its common control.</p> <p>“Agreement" means, collectively, the Service Order, these Terms of Service, and each of the other documents referenced in these Terms of Service.</p> <p>“Confidential Information" means non-public information disclosed by one party to the other in any form that (i) is designated as “Confidential". (ii) a reasonable person knows or reasonably should understand to be confidential. or (iii) includes either party’s products, customers, marketing and promotions, know-how, or the negotiated terms of the Agreement. and which is not independently developed by the other party without reference to the other’s Confidential Information or otherwise known to the other party on a non-confidential basis prior to disclosure.</p> <p>“Configuration Requirements" means those specifications as required to perform the Services, such as a required reference architecture, documentation or software version.</p> <p>“Control Panel" means the customer portal accessible to Customer containing, among other information, the pricing terms applicable to Customer’s use of the Services and users designated to receive support.</p> <p>“Customer Configuration" means an information technology system which is the subject of the Services or to which the Services relate.</p> <p>“Customer Data" means all data which you receive, store, or transmit on or using the Customer Configuration.</p> <p>“Deliverables" means the tangible or intangible materials which are prepared for your use in the course of performing the Services and that are specifically identified in a Service Order as Deliverables and described therein.</p> <p>“Intellectual Property" means patents, copyrights, trademarks, trade secrets, software and source code, specifications and ancillary documentation and any other proprietary intellectual property rights. “Personal Data" means any: (i) personally identifiable information or information that is referred to as personal data (including sensitive personal data), PII (or other like term) under applicable data protection or privacy law and includes information that by itself or combined with other information can be used to identify a person, (ii) trade secrets, (iii) financial records (iv) other sensitive, regulated, or confidential information.</p> <p>“Representatives" means a party’s respective service providers, officers, directors, employees, contractors, Affiliates, suppliers, agents.</p> <p>