To this end, the customer, bearing all associated costs and risks, delivers or ships the technical equipment to a place of installation as specified by netcup. </li> <li>If requested by the customer, netcup can offer "remote hands" services for the customer's technical equipment. Such services will be billed according to a previously-agreed price list. This price list also forms the basis for billing if the customer visits the data centre in the presence of a netcup employee. </li> <li>