If for any reason this fails after using the Issue page or if you encounter non-permitted usage on the Site, users can contact Xavio's Conwire department for assistance.</p> <br> Basics <p> Order cancellations can be performed on Xavio, when eligible, by Conwire or through the Issue page per order.</p> <br> <p> Filing a transaction dispute or reversing a payment through your payment provider or your bank is a violation to these Terms. Doing so may get your account temporarily or permanently disabled.