If you experience technical difficulties please contact our support team using the help center page before claiming a refund.</p> Cancellation policy <p>If you have not selected Subscription when ordering your account it will automatically expire when the purchased time period ends.</p> <p>If you have selected Subscription when ordering your account (currently only possible with PayPal) and you want to cancel the subscription, you have to do so in your PayPal account. You may do so at any time.