Payments are processed by Stripe and PayPal and are governed by their respective privacy policies, your payment information is never seen or stored by The Invisible Cities nor shared with third parties.
All communication is done over HTTPS to ensure sensitive data is protected from unauthorized viewing.
All orders and subscriptions are charged in Canadian dollars, the final amount charged depends on the exchange rate used by the credit card company and may vary from the estimate displayed in the cart.
Your email and shipping address are only required for the purpose of shipping, notification or communicating with customers, they are not shared with third parties.
They are stored in a secure form on this website and only one person has access to them.
All shipping is handled by Canada Post using the most affordable option.
If an item arrives damaged, I will either refund the purchase or replace it free of charge.