Privacy notice

Skip to main content Tell us whether you accept cookies <p>We use cookies to collect information about how you use GOV.UK. We use this information to make the website work as well as possible and improve government services.</p> Accept all cookies Set cookie preferences <p>You’ve accepted all cookies. You can change your cookie settings at any time.</p> Hide GOV.UK Show or hide search Search on GOV.UK Search Coronavirus (COVID-19) Guidance and support Brexit transition Take action now for new rules in 2021 <ol> <li> Home </li> </ol> Privacy notice <p>GOV.UK (or is provided by the Government Digital Service (<abbr>GDS</abbr>), part of the Cabinet Office.</p> <p>Cabinet Office is the data controller for pages starting with - for example,</p> <p>If you follow a link to a service provided by another government department, agency or local authority, that organisation will:</p> <ul> <li>be the data controller</li> <li>be responsible for processing any data you share with them</li> <li>publish and manage their own privacy notice with details of how to contact them</li> </ul> <p> <strong>Example</strong> </p> <p>If you make a claim for Universal Credit, the Department for Work and Pensions will be the responsible controller. The service’s own privacy notice will apply.</p> <p>A data controller determines how and why personal data is processed. For more information, read the Cabinet Office’s entry in the Data Protection Public Register.</p> What data we collect <p>The personal data we collect from you includes:</p> <ul> <li>questions, queries or feedback you leave, including your email address if you contact GOV.UK</li> <li>your postcode if you use a GOV.UK service that includes a postcode lookup function (such as the school term and holiday dates service)</li> <li>your email address and subscription preferences when you sign up to our email alerts</li> <li>how you use our emails - for example whether you open them and which links you click on</li> <li>your Internet Protocol (<abbr>IP</abbr>) address, and details of which version of web browser you used</li> <li>information on how you use the site, using cookies and page tagging techniques</li> </ul> <p>We use Google Analytics software to collect information about how you use GOV.UK. This includes <abbr>IP</abbr> addresses. The data is anonymised before being used for analytics processing.</p> <p>Google Analytics processes anonymised information about:</p> <ul> <li>the pages you visit on GOV.UK</li> <li>how long you spend on each GOV.UK page</li> <li>how you got to the site</li> <li>what you click on while you’re visiting the site</li> </ul> <p>We do not store your personal information through Google Analytics (for example your name or address).</p> <p>We will not identify you through analytics information, and we will not combine analytics information with other data sets in a way that would identify who you are.</p> <p>We continuously test and monitor our data protection controls to make sure they’re effective and to detect any weaknesses.</p> Why we need your data <p>We collect information through Google Analytics to see how you use the site and government digital services. We do this to help:</p> <ul> <li>make sure the site is meeting the needs of its users</li> <li>make improvements, for example improving site search </li> </ul> <p>We also collect data in order to:</p> <ul> <li>gather feedback to improve our services, for example our email alerts</li> <li>respond to any feedback you send us, if you’ve asked us to</li> <li>send email alerts to users who request them</li> <li>allow you to access government services and make transactions</li> <li>provide you with information about local services</li> <li>monitor use of the site to identify security threats</li> </ul> Our legal basis for processing your data <p>The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of GOV.UK.</p> <p>The legal basis for processing anonymised data for Google Analytics is your consent.</p> <p>The legal basis for processing all other personal data is that it’s necessary:</p> <ul> <li>to perform a task in the public interest</li> <li>in the exercise of our functions as a government department</li> </ul> What we do with your data <p>The data we collect may be shared with other government departments, agencies and public bodies. It may also be shared with our technology suppliers, for example our hosting provider.</p> <p>We will not:</p> <ul> <li>sell or rent your data to third parties</li> <li>share your data with third parties for marketing purposes</li> <li>use your data in analytics</li> </ul> <p>We will share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.</p> How long we keep your data <p>We will only retain your personal data for as long as:</p> <ul> <li>it is needed for the purposes set out in this document</li> <li>the law requires us to</li> </ul> <p>We will keep your email data until you unsubscribe. We will keep your feedback data for 2 years. We will delete access log data after 120 days.</p> Children’s privacy protection <p>Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.</p> Where your data is processed and stored <p>We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.</p> <p>All personal data is stored in the European Economic Area (<abbr>EEA</abbr>). Data collected by Google Analytics may be transferred outside the <abbr>EEA</abbr> for processing.</p> How we protect your data and keep it secure <p>We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data - for example, we protect your data using varying levels of encryption.</p> <p>We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.</p> Your rights <p>You have the right to request:</p> <ul> <li>information about how your personal data is processed</li> <li>a copy of that personal data</li> <li>that anything inaccurate in your personal data is corrected immediately</li> </ul> <p>You can also:</p> <ul> <li>raise an objection about how your personal data is processed</li> <li>request that your personal data is erased if there is no longer a justification for it</li> <li>ask that the processing of your personal data is restricted in certain circumstances</li> </ul> <p>If you have any of these requests, get in contact with our Privacy Team.</p> Links to other websites <p>GOV.UK contains links to other websites.</p> <p>This privacy notice only applies to GOV.UK, and does not cover other government services and transactions that we link to. These services, such as Universal Credit, have their own terms and conditions and privacy policies.</p> Following a link to another website <p>If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.</p> Following a link to GOV.UK from another website <p>If you come to GOV.UK from another website, we may receive personal information from the other website. You should read the privacy policy of the website you came from to find out more about this.</p> GOV.UK accounts trial <p>GOV.UK is trialling accounts to try to improve online public services.</p> <p>Creating an account is optional and all GOV.UK services are accessible with or without an account. You can access, update or permanently delete your account and all the information stored in it at any time.</p> <p>This privacy notice covers most things related to GOV.UK accounts but accounts need to collect and store some extra data to make them work. Read the full GOV.UK accounts trial privacy notice for more detail on how GOV.UK accounts store, process and share your personal information.</p> Contact us or make a complaint <p>Contact the Privacy Team if you:</p> <ul> <li>have a question about anything in this privacy notice</li> <li>think that your personal data has been misused or mishandled</li> </ul> <p> <strong>Privacy Team</strong> <br></p> <p>You can also contact our Data Protection Officer (<abbr>DPO</abbr>):</p> <p>Data Protection Officer<br> <abbr>DPO</abbr><br> Cabinet Office<br> 70 Whitehall<br> London <br> SW1A 2AS</p> <p>The <abbr>DPO</abbr> provides independent advice and monitoring of our use of personal information.</p> <p>You can also make a complaint to the Information Commissioner, who is an independent regulator.</p> <p><br> Telephone: 0303 123 1113<br> Textphone: 01625 545860<br> Monday to Friday, 9am to 4:30pm<br> Find out about call charges</p> <p> Information Commissioner's Office <br>Wycliffe House <br>Water Lane <br>Wilmslow <br>Cheshire SK9 5AF <br> </p> Changes to this policy <p>We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.</p> <p>If these changes affect how your personal data is processed, <abbr>GDS</abbr> will take reasonable steps to let you know.</p> Last updated 31 October 2019 Brexit transition <p> 17 days to go </p> <p>Check you’re ready for 2021</p> Related content <ul> <li>About GOV.UK</li> <li>Terms and conditions</li> </ul> Is this page useful? Maybe <ul> <li> Yes this page is useful </li> <li> No this page is not useful </li> </ul> Thank you for your feedback There is something wrong with this page Close Help us improve GOV.UK <p>Don’t include personal or financial information like your National Insurance number or credit card details.</p> What were you doing? What went wrong? Send Close Help us improve GOV.UK <p>To help us improve GOV.UK, we’d like to know more about your visit today. We’ll send you a link to a feedback form. 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On 2020-12-14 20:34:44 UTC, michielbdejong (6) Staff wrote:

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On 2020-12-15 01:26:04 UTC, michielbdejong (6) Staff wrote:

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