Back to Main Page <p>surfaceOwl Privacy Policy</p>
<p>Effective: February 27, 2017</p>
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<p>This Privacy Policy has been crafted with the intent of making you—our Clients— feel informed and empowered with respect to your privacy on surfaceOwl Inc.</p>
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<p>1.
Introduction</p>
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<p>We are a cloud based platform for professionals.</p>
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<p>1.1 Purpose</p>
<p>Our mission to enable enterprises to evaluate current business performance and estimate the business value of many potential business transformation options that may exist for their enterprise.</p>
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<p>When you use our Services you are entering into a legal agreement and you agree to all of these terms.</p>
<p>We protect your personal information using industry-standard safeguards.</p>
<p>We may share your information with your consent or as required by law, and we will always let you know when we make significant changes to this Privacy Policy.</p>
<p>1.2 Agreement</p>
<p>You agree that by clicking “Register”, “Join”, “Join Now”, “Sign Up”, “Login”, “Sign in” or similar, registering, accessing or using our services, you are entering into a legally binding agreement (even if you are using our Services on behalf of a company) with surfaceOwl Inc.</p>
<p>You agree to only provide information that is truthful and that you are authorized to provide.
You also agree to provide only information that does not violate the law nor anyone's rights (e.g., without violating any intellectual property rights or breaching a contract).
You also agree that your profile information will be truthful.</p>
<p>We protect your personal information and will only provide it to third parties: (1) with your consent.
(2) where it is necessary to carry out your instructions.
(3) as reasonably necessary in order to provide our features and functionality to you.
(4) when we reasonably believe it is required by law, subpoena or other legal process.
or (5) as necessary to enforce our User Agreement or protect the rights, property, or safety of surfaceOwl, our Users, our Clients, and the public.</p>
<p>We have implemented appropriate security safeguards designed to protect your information in accordance with industry standards.</p>
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<p>2.
Information We Collect</p>
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<p>Our Privacy Policy applies to all Users of surfaceOwl.
We collect information when you use our Services to offer you a personalized and relevant experience, including providing insights relevant to you and other Clients.</p>
<p>2.1 Data Controllers</p>
<p>The information provided to or collected by our Services is controlled by surfaceOwl Inc., a California Corporation.
If you have any concern about providing information to us or having such information displayed on our Services or otherwise used in any manner permitted in this Privacy Policy and the User Agreement, you should not become a User, visit our websites or otherwise use our Services.</p>
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<p>When you create an account with us, we collect information (including your name, email address, and password).</p>
<p>2.2 Registration</p>
<p>To create an account on surfaceOwl, you must provide us with at least your name, email address and/or mobile number, a password, and agree to our User Agreement and this Privacy Policy, which governs how we treat your information.
You may provide additional information during the registration flow (for example, your postal code, job title, and company) to help you build your profile.
We may also ask for your credit card details if you purchase certain services.</p>
<p>We collect information when you contact us for customer support.</p>
<p>2.3 Customer Service</p>
<p>When you contact our customer support services, we may have to access the information you submitted to our Services and collect the information we need to categorize your question, respond to it, and, if applicable, investigate any breach of our User Agreement or this Privacy Policy.
We also use this information to track potential problems and trends, and customize our support responses to better serve you.
We do not use this information for advertising.</p>
<p>We collect information when you use our Services.</p>
<p>2.4 Using the surfaceOwl Services</p>
<p>We collect information when you use our Services from all platforms.
For example, when you use surfaceOwl we collect information such as your IP address, and device to perform important functions for the Service such as monitoring and improving usability.
We also receive your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing surfaceOwl using a mobile device), and the name of your ISP or your mobile carrier.</p>
<p>We may use cookies and similar technologies to collect information.</p>
<p>2.5 Cookies</p>
<p>We may use cookies and similar technologies, including mobile application identifiers, to help us recognize you across different Services, learn about your interests both on and off our Services, improve your experience, increase security, as well as measuring use and effectiveness of our Services.</p>
<p>We are constantly innovating to improve our Services, which means we may create new ways to collect information on the Services.</p>
<p>2.6 Other</p>
<p>Our Services are a dynamic, innovative environment, which means we are always seeking to improve the Services we offer you.
We often introduce new features, some of which may result in the collection of new information.
If we start collecting substantially new types of personal information and materially change how we handle your data, we will modify this Privacy Policy and notify you.</p>
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<p>3.
How we use your information</p>
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<p>You agree that information you provide can be used by us as described in this Privacy Policy and our User Agreement.</p>
<p>3.1 User Communications</p>
<p>We use your information to respond to feedback or requests you make, and to initiate new communications with you.</p>
<p>We use the information and content you provide to us to conduct research and development and to customize your experience and try to make it relevant and useful to you.</p>
<p>3.2 Development of the surfaceOwl Services</p>
<p>We use information and content that you and other Users provide to us to conduct research and development for the improvement of our Services in order to provide you and other Users with a better, more intuitive and impactful experience.</p>
<p>If there is a change in control or sale of all or part of surfaceOwl, we may share your information with a third party, who will have the right to use that information in line with this Privacy Policy.</p>
<p>3.3 Disclosures to Others as a result of Change of Control</p>
<p>We may disclose your information to a third party as part of a sale of the assets of surfaceOwl Inc., a subsidiary, or division, or as the result of a change in control of the company or one of its affiliates, or in preparation for any of these events.
Any third party to which we transfers or sells our assets will have the right to continue to use the information that you provide to us in the manner set out in this Privacy Policy.</p>
<p>We may employ third parties to help us with the Services</p>
<p>3.4 Service Providers</p>
<p>We may employ third party companies and individuals to facilitate our Services (e.g., maintenance, analysis, audit, marketing and development).
These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to surfaceOwl not to disclose or use your information for other purposes.</p>
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<p>4.
Important Information</p>
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<p>We take security and privacy seriously.</p>
<p>4.1 Security</p>
<p>We have implemented security safeguards designed to protect the information that you provide in accordance with industry standards.
Access to your data on our Services is password-protected, and data such as credit card information is protected by SSL encryption when it is exchanged between your web browser and the Services.
We also offer secure https access to the surfaceOwl.com website.
To protect any data you store on our servers, we also regularly monitor our system for possible vulnerabilities and attacks.
However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to us.
There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
It is your responsibility to protect the security of your login information.
Please note that emails, instant messaging, and similar means of communication are not encrypted, and we strongly advise you to communicate all confidential information through other means that are secure.
Please help keep your account safe by using a strong password.</p>
<p>We will notify you when we change this Privacy Policy.</p>
<p>4.2 Changes to this Privacy Policy.</p>
<p>We may change this Privacy Policy from time to time.
If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will provide notice to you on the Services or by some other means, such as email.
Please review the changes carefully.
If you agree to the changes, simply continue to use our Services.
If you object to any of the changes to our terms and you no longer wish to use our Services, you may close your account(s).
Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.
Using our Services after a notice of changes has been communicated to you or published on our Services shall constitute consent to the changed terms or practices.</p>
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<p>5.
How to Contact Us</p>
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<p>Please contact us at the following:</p>
<p>Online: feedback@surfaceowl.com</p>
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<p>Mail:</p>
<p>surfaceOwl Inc.</p>
<p>4778 Dewey Dr.</p>
<p>Fair Oaks, CA 95628</p>
<p>USA</p>
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