SmileBack

Security




<ul> <li> </li> <li>Products</li> <li>Integrations</li> <li>Pricing</li> <li>Book a demo</li> <li>Sign in</li> <li> </li> </ul> Legal Terms Privacy Security SSL/TLS <p>We encrypt all traffic between our site and your browser or mobile device using HTTPS.</p> Credit Cards <p>All credit card transactions are fully secured with the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely on a PCI-compliant network separate from your other account information.</p> Datacenter <p>SmileBack is hosted and managed within Amazon’s secure data centers and utilize the Amazon Web Service (AWS) technology. In terms of compliance, it has been designed and managed in alignment with regulations, standards, and best-practices including ISO 27001, SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II), PCI Level 1, FISMA Moderate, Sarbanes-Oxley (SOX).</p> Passwords <p>Your user account password is hashed and never stored in our database in a readable/unhashed format. You are responsible for choosing a strong password and keeping it secret.</p> Backups <p> Our databases are backed up daily and are fully restorable within minutes in the event of any unintentional data loss.</p> Contact Us <p>Please contact us if you have any other security-related questions, and we’ll get back to you as quickly as we can.</p> <ul> <li>Contact Us</li> <li>Legal</li> </ul> <ul> <li> </li> <li> </li> <li> </li> <li> </li> </ul> <p>© SmileBack, SmileBack UG. </p> <p>Follow us on social media for updates and valuable insights on optimizing your customer experience.</p> <ul> <li>Products</li> <li>Integrations</li> <li>Pricing</li> <li> Content Hub Webinar: Why MSPs Need NPS Now Apr 16 2021 See All </li> <li>Help Center</li> <li>Book a demo</li> <li>Start your free trial</li> <li>Contact us</li> <li>Sign in</li> </ul> Start your free trial <p> Create your account to kick-off your free 14-day trial and start receiving valuable customer feedback in minutes. </p> First name<br> Last name<br> Company name<br> Primary email<br> Primary phone (optional)<br> Create a password<br> Password is at least 8 characters Contains an upper case letter Contains a lower case letter Uses a number or special charcter Please submit captcha <p>By submitting this form you agree to our Terms of Service. Your data is kept secure with 128-bit encryption and never shared with third parties. If you would like to know more see our Privacy Policy </p> Create your account Success! You’re all set <p> Your account is setup and ready to go. All you need to do now, is simply sign in and you’ll be receiving useful feedback and metrics in no time. </p> Sign into the app Not right now Let's get you started <p> Tell us a bit about yourself. We'll give you a personalized demo and show you how SmileBack can supercharge your service desk through customer feedback. </p> First name<br> Last name<br> Primary email<br> Primary phone (optional)<br> Company name<br> Service desk/Ticket system<br> Select your platform ConnectWise Manage Autotask Zendesk Freshdesk Other Please submit captcha <p>By submitting this form you agree to our Terms of Service. Your data is kept secure with 128-bit encryption and never shared with third parties. If you would like to know more see our Privacy Policy </p> Book your demo Thanks, we’re on it! <p> One of our feedback specialists will be reaching out to you shortly to book a time for your personalized demo. </p> I'm done here Tell us all about it <p> Let us know who you are, what system you’re using and a brief message about your query or issue. </p> First name<br> Last name<br> Company name<br> Job title<br> Primary email<br> Primary phone (optional)<br> Helpdesk/Ticket system<br> Select your platform ConnectWise Manage Autotask Zendesk Freshdesk Other Comments (optional)<br> <br> <br> Please submit captcha Submit request We got your request <p> One of our people will be reaching out to you shortly to talk to you about your concern or question. We are always here to support whatever need you have. </p> Awesome, thanks!





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