Manscaped

Product Returns & Warranty




Skip to Main ContentFree Boxers + Toiletry Bag + Free <br> shipping with <br> the purchase of the <br> performance package kitGet Limited Time SpecialProductssetsThe Performance PackageAll-In-One Grooming KitNewThe Perfect Package 3.0Groin Grooming KitCrop Care KitNewtoolsThe Lawn Mower™ 3.0Skinsafe™ TrimmerWeed Whacker™Electric Nose Hair TrimmerNewPlow 2.0Single-blade Face RazorThe Shears 2.0Luxury Nail KitSkinsafe™ Replacement BladeFor the Lawn Mower™ TrimmerWeed Whacker™ Replacement BladeFor electric nose &amp. ear hair trimmerNewPlow Replacement Blades10-PackformulationsCrop Preserver™Anti-Chafing Ball DeodorantCrop Cleanser™Body WashCrop Reviver™Ball Toner &amp. RefresherFoot Duster™Foot DeodorantRefined CologneEau De ToiletteNewCrop Mop™Ball WipesLifestyleBoxersAnti-Chafing Boxer BriefsT-ShirtPremium Cotton TeeThe ShedPremium Travel BagMagic Mat™Disposable Shaving MatsOur CausePeak Hygiene PlanUSAU/NZCAEURUKSign In0USAU/NZCAEURUK0Productssets<ul> <li>The Performance PackageAll-In-One Grooming KitNew</li> <li>The Perfect Package 3.0Groin Grooming Kit</li> <li>Crop Care KitNew</li> </ul>tools<ul> <li>The Lawn Mower™ 3.0Skinsafe™ Trimmer</li> <li>Weed Whacker™Electric Nose Hair TrimmerNew</li> <li>Plow 2.0Single-blade Face Razor</li> <li>The Shears 2.0Luxury Nail Kit</li> <li>Skinsafe™ Replacement BladeFor the Lawn Mower™ Trimmer</li> <li>Weed Whacker™ Replacement BladeFor electric nose &amp. ear hair trimmerNew</li> <li>Plow Replacement Blades10-Pack</li> </ul>formulations<ul> <li>Crop Preserver™Anti-Chafing Ball Deodorant</li> <li>Crop Cleanser™Body Wash</li> <li>Crop Reviver™Ball Toner &amp. Refresher</li> <li>Foot Duster™Foot Deodorant</li> <li>Refined CologneEau De ToiletteNew</li> <li>Crop Mop™Ball Wipes</li> </ul>Lifestyle<ul> <li>BoxersAnti-Chafing Boxer Briefs</li> <li>T-ShirtPremium Cotton Tee</li> <li>The ShedPremium Travel Bag</li> <li>Magic Mat™Disposable Shaving Mats</li> </ul>Our CausePeak Hygiene PlanSign InBlogProduct Returns &amp. Warranty Last Updated: Feb 16, 2021Product Returns1. Return Policy.We take pride in our MANSCAPED™ products and want you to be happy using them. All of our products carry a 30-day return policy. If you are not satisfied with a product you purchased from MANSCAPED.com, you can return it for a refund within 30 days of your receipt of the product. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information. To the extent allowed by applicable law, products purchased from an unauthorized retailer are not covered by our return policy.<p>If you wish to return part of your order, we will refund the retail price of each item from your original order. For example, if you purchased a MANSCAPED™ Perfect Package ($139.99 value) and choose to keep The Lawn Mower™ 3.0 trimmer ($79.99 value), your refund will be $139.99 - $79.99 = $60.00. </p>2. Returns Process.Refunds will be returned to the original form of payment. For exchanges, return your product for a refund and place a new order on MANSCAPED.com for the correct item.<p>To initiate a product return contact our customer support team at: support@manscaped.com. In your email, include: (1) your name, (2) phone number, (3) Order ID, (4) product you wish to return, (5) proof of purchase, and (6) a brief summary of your reason for return. If your request is timely, complete, and not rejected for suspected fraud, abuse, or other reasons described below, we will issue you a Return Material Authorization (RMA) tracking number. </p> <p>We reserve the right to limit returns, and to track returns initiated from the same name, email address, billing address, mailing address, or IP address. If we believe that a customer or potential customer has been or is likely to take advantage of our return policy, or otherwise purchase products for reasons other than personal use, we reserve the right to deny sales or returns to any customer.</p>Product Limited Warranty1. Limited Warranty.We warrant to the person who originally purchased the products listed below, that those products will be free from defects in workmanship and materials for their applicable Warranty Period, subject to these conditions. To approve your warranty claim, the following conditions must be met: (a) you must have purchased the product from MANSCAPED.com or an authorized MANSCAPED™ dealer. (b) you must provide proof of your product purchase date. (c) if requested, you must return the product to MANSCAPED™. and (d) you must have used the product only as intended and in accordance with the product’s instructions.<p>If a defect occurs under these circumstances and during the Warranty Period, we will repair or replace, at our discretion, the defective product or part. The warranty does not cover defects caused by third-party modifications, repairs, replacement parts, or accessories. Normal wear and tear is not warranted. We may not be able to replace limited edition or discontinued products. If not, we will replace these products with an equivalent model based on availability. We may make changes to products and designs in the time you purchased your product and submitted a warranty claim. Products repaired or replaced under this warranty may or may not incorporate these changes.</p>2. Warranty Periods.90 DAY WARRANTY PERIOD<ul> <li>The Lawn Mower™ 2.0</li> <li>The Lawn Mower™ 3.0</li> <li>Weed Whacker™ </li> </ul>PEAK HYGIENE PLAN MEMBER PLATINUM WARRANTY PERIOD<p>Active Peak Hygiene Plan members are eligible for a special Platinum Warranty, subject to the conditions below. If you are an: (a) active Peak Hygiene Plan member who has (b) received a replenishment box within 90 days of submitting a warranty claim, we will honor up to one warranty claim in any 12-month period on the following products:</p> <ul> <li>The Lawn Mower™ 2.0</li> <li>The Lawn Mower™ 3.0</li> <li>Weed Whacker™ </li> </ul>3. Warranty Claim Process.To initiate a warranty claim, contact our customer support team at: support@manscaped.com and provide the information and documentation listed above in the description of the LIMITED WARRANTY. If your claim information is confirmed as complete and timely, we will issue you a Return Material Authorization (RMA) tracking number. If requested to return your product to MANSCAPED™, we will provide a prepaid shipping label to you. Once we receive and inspect your returned product, we will send you an email to let you know that we have received your product and are processing your request. We generally will notify you of our decision regarding your warranty claim within 5 to 7 business days after receiving your product.4. Warranty Disclaimer.There are no express warranties other than the LIMITED WARRANTY provided on this page. IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. UNDER NO CIRCUMSTANCES, WHETHER FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, OR OTHER TORT, OR ANY STRICT LIABILITY THEORY, WILL MANSCAPED BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The warranty is only available in the United States. No MANSCAPED™ reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. This warranty does not apply if you purchased your product other than from our website or an authorized retailer.free shippinghassle-free returns100% safe &amp. secure checkout<ul> <li>FAQ</li> <li>Manage Orders</li> <li>Military</li> <li>First Responders</li> <li>Healthcare Workers</li> <li>Do Not Sell My Personal Information</li> <li>CA Supply Chains Act</li> <li>Become an Influencer</li> <li>Waterproof Disclaimer</li> <li>Contact Us</li> <li>Privacy Settings</li> </ul>Accepted Payment Methods<ul> <li>Visa</li> <li>Mastercard</li> <li>American Express</li> <li>Discover</li> <li>JCB</li> <li>Diners Club</li> <li>PayPal</li> </ul>Get Early Access to New Products BelowEmailJoin NowCopyright © 2021, Manscaped. All Rights Reserved<ul> <li>Warranty &amp. 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