<p> <strong>GENERAL </strong> </p> <p> Q: What is the cost of your service?<br> A: $0.59 per 1000 captchas </p> <p>Q: How to use your service?<br> A: There are 2 ways to use our service.</p> <ol> <li>Use a software that already has our API integrated.</li> <li>Create your own script using one of our API's. See our API page for reference.</li> </ol> <p>Q: I purchased a software to use your service, but your service is not integrated in there, what should I do now?<br> A: You can still use our service using the De-Captcher, Antigate or DeathbyCaptcha API.</p> <p>Q: Are you guys available 24/7?<br> A: The service is running 24/7. Billing and Technical support is available Monday to Friday from 9am to 5pm EST.</p> <p>Q: What type of CAPTCHAs do you support?<br> A: We support most types of CAPTCHAs available in the market. We do not support CAPTCHAs with other languages outside English and/or numbers.</p> <p>Q: Do you support Animated CAPTCHAs?<br> A: No.</p> <p>Q: The Software I am using is showing CAPTCHAs solved as incorrect. What should I do now?<br> A: You may double check that you are sending readable, proper CAPTCHA images with ASCII characters.</p> <p>You are entitled to report legit&nbsp;incorrect results as such. that´s fine and we will not bill you for it.<br> However, if we detect your software is marking correctly solved images as incorrect, we may have to suspend your account until we can clarify the situation.&nbsp;</p> <p>If you think the error is from our end, please let us know&nbsp;&nbsp;and we will address your concern shortly.</p> <p>Q: I only have a basic knowledge of programming. I don't know how to create bot script using your API to use your service?<br> A: There are 2 ways:</p> <ol> <li>Hire a programmer from any freelancer website(s) and get him to code a bot for you using any of our APIs. This programmer may charge you between 50 to 300, based on your requirements.</li> <li>You can try any automation software like Ubot or ZennoPoster. These software are designed to give you the tools to create a bot with little to none programming skills.</li> </ol> <p>Q: Do I have to pay for incorrect CAPTCHAs?<br> A: No!</p> <ul> <li>Please make sure you enable the reporting function in the API to report incorrect CAPTCHAs.</li> <li>If you are using a software, it should have the "Report as Incorrect" option to report incorrect CAPTCHAs.</li> </ul> <p>Q. My account has been suspended. What should I do now?<br> A: Contact us. We will help you to fix the problem.</p> <p>Q: I am trying to submit my work but your system is returning an error code. What should I do now?<br> A: Here is some troubleshooting tips you can try:</p> <ul> <li>Make sure you have enough credits to run your project.</li> <li>Check the error codes list under the SYSTEM section.</li> </ul> <p>&nbsp;</p> <p> <strong>SYSTEM</strong> </p> <p>Q: The software that I am using does not support your API. What should I do now?<br> A: You can use our service using the De-Captcher, Antigate, or Deathbycaptcha API.</p> <p>Q: The software that I am using requires a license key. Where can I find this information?<br> A: Our system does not use a license key system. If your software is asking for one, you can leave the field empty or as it is.</p> <p>Q: What port number should I use?<br> A: The port number depends on the API or software that you use.</p> <p>HTTP: 80<br> Socket: 8123 - 8130<br> Socket: 8223 (De-Captcher API)</p> <p>Q: ERROR CODES and Description:<br> A:</p> <ul> <li>403 Forbidden: If your login/password combination doesn't match, or your balance is depleted and a CAPTCHA is being uploaded.</li> <li>HTTP 400 / 413: Invalid requests.</li> <li>Error 5xx: For internal errors, a text with error details is displayed.</li> </ul> <p>&nbsp;</p> <p> <strong>PAYMENTS</strong> </p> <p>Q: What payment methods do you accept?<br> A: For Avangate.com CAPTCHA packages, We accept all major credit cards, PayPal, WebMoney, Alipay, Wire Transfers, etc.</p> <p>Q: Who is Avangate?<br> A: For your convenience, we teamed up with Avangate to provide a secure and reliable platform for selling our software products online. The whole ordering process is supported by Avangate, who handles all transactions details. Your personal information is 100% safe, as Avangate complies with the latest online security standards.</p> <p>Q: My funds were taken from my Bank/Credit Card/PayPal account but I don't see the credits in my&nbsp;www.cheapcaptcha.com&nbsp;account?<br> A: All orders are processed and completed with 60 minutes or less, if you are still missing credits after 1 hour. You may contact us or Avangate.com for more details during business hours.</p> <p>Q: Why my payment was flagged for verification?<br> A: There are many factors that can affect your order delivery on time.</p> <ul> <li>The information you used to pay for the service doesn't match with your banking/credit card or PayPal account information.</li> <li>It is possible that you have used a proxy/VPN which is from a different country than the banking info you provided.</li> </ul> <p>Q: Avangate.com sent me an email requesting more information to verify my identity and payment information. I am not comfortable providing my personal information, like government issued IDs.<br> A: To avoid fraudulent charges made through your Credit Card/Bank or PayPal account, our payment processor is requesting these documents. The best way to deal with this situation is create a photocopy of your document, cross the document and write.<br> "for AVANGATE ORDER VERIFICATION - DATED ##-##-#### - Order Reference #: #########". This way you can make sure that your document is only used for your order verification.</p> <p>Q: I am not convinced with the procedure and I don't want to submit any document. When will I get back my funds?<br> A: Any unverified orders are returned to their owners within 10-15 business days. This is an automated process completed by Avangate.</p>





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