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Ask us about ✔ room reservations Contact Sales × <ul> <li>Home</li> <li>Features</li> <li>Pricing</li> <li>Customers</li> <li>Resources</li> </ul> Free Trial Sign In Fine Print <ul> <li>Privacy</li> <li>Terms</li> <li>Public Calendars</li> <li>Billing &amp. Accts FAQ</li> </ul> Billing and Accounts FAQ <p>Please review the FAQ below to find answers to common billing questions.</p> <p> <strong>Note:</strong> If your question is about how to use a Trumba® Connect feature, please visit Help or our Product Support Forums. You can view existing forum messages at any time. To post your own message, complete a simple registration process to become a forum member. Forum sign-in is separate from your Trumba Connect sign-in. We recommend that you not use your email address as your forum sign-in name because it appears publicly when you post a message.</p> <p>If your question isn’t answered by the FAQ, please contact customer service by sending an email message. Include your name, phone number, problem description, and the email address associated with your Trumba account. Please do not include credit card information in your email messages.</p> Questions and Answers Question Answer How can I pay? <ul> <li>If you have a 30-day free trial account, sign in and click <strong>Buy Now</strong> toward the top of the page. <p>I would like to sign up for a 30-day free trial</p> </li> <li>We accept payment online by Visa, MasterCard, and American Express.</li> <li>If you are a new Trumba Connect subscriber and prefer to be invoiced quarterly, please contact Sales.</li> </ul> How do I cancel my Trumba account? While you are signed in to your account, click <strong>Account Settings</strong> in the upper-right area of the calendar pages. In the <strong>Account Settings</strong> form, under <strong>Subscription Information</strong>, for <strong>Subscription Type</strong>, click <strong>Cancel my account</strong>. Do you offer refunds? If you use a credit card to purchase Trumba Connect subscriptions and close your account within 30 days of purchase, we automatically credit the full amount to your card. I’d like to switch my Trumba subscription to another credit card. You can change your credit card information (and other account information) at any time when you are signed in to your account. Click <strong>Account Settings</strong> in the upper-right area of the calendar pages. How can I switch the email address associated with my account? You can change your email address (and other account information) at any time when you are signed in to your account. Click <strong>Account Settings</strong> in the upper-right area of the calendar pages. How can I change my account password? You can change your password (and other account information) at any time when you are signed in to your account. Click <strong>Account Settings</strong> in the upper-right area of the calendar pages. Can I get a multiple-subscription license? If you're interested in purchasing multiple subscriptions, please contact Sales. Can I get a Service Level Agreement (SLA)? Please contact Sales and we will work with you to develop an SLA. Do you offer long-term commitment discounts? We offer price protection for group purchases, as well as the convenience of pre-payment. Contact Sales for more information. Do you charge for page views? A page view is any view of event information, including calendars, event details, and promotion spuds. Trumba account subscription includes unlimited page views at no additional charge. Is there someone I can contact for billing assistance? You can contact us by email or call 1-206-696-7203 to leave a message for a support representative. Billing support is available from 9:00am to 5:00pm, Monday to Friday, Pacific Time. Start creating and publishing your events today. 30-day free trial. No credit card required. Get Started Now Connect with us. 1-800-925-0388 (M-F 9AM-5PM PT) Features <ul> <li>Features Overview</li> <li>Online Calendar Publishing</li> <li>Event Registration</li> <li>Mobile Calendars</li> <li>Custom Objects</li> <li>Event Actions</li> <li>Calendar Experts</li> <li>What's New</li> </ul> Pricing <ul> <li>Overview</li> <li>30-day Free Trial</li> <li>Contact Sales</li> <li>Purchase</li> </ul> Resources <ul> <li>Spud Gallery</li> <li>Trumba Help Center</li> <li>Contact Support</li> <li>Accessibility</li> <li>Trumba FAQ</li> <li>Resource Library</li> <li>White Papers</li> <li>Press Releases</li> </ul> Our Company <ul> <li>Background</li> <li>Management Team</li> <li>Board of Directors</li> <li>Contact Us</li> </ul> Fine Print <ul> <li>Privacy</li> <li>Terms</li> <li>Public Calendars</li> <li>Billing &amp. Accts FAQ</li> </ul> What's New Please update your browser to view the iframe content. Join Us! ©2004-2023 Trumba Corporation. All rights reserved. Trumba is a registered trademark of Trumba Corporation.