CBC/Radio-Canada Digital Services
<em>Last revised: June 2020</em>
<em>Summary of changes:</em>
Welcome to CBC/Radio-Canada's Digital Services
<p>In accordance with our mandate as the public broadcaster, CBC/Radio-Canada allows you to access a variety of public-interest content, for your information and entertainment.
It also makes available a digital public space for sharing ideas, comments and creations, and for participating in the community through interactive activities.</p>
<p>CBC/Radio-Canada is responsible for the content of its own productions and those it commissions.
CBC/Radio-Canada must honour the agreements it has with its partners, and the collective agreements with its artists and collaborators.
To that end, no publication, reproduction or communication of such content to the public is authorized except in the specific cases set out in the federal <em>Copyright Act</em>, upon granting of a licence by CBC/Radio-Canada, or upon granting of clear permission for a particular subject or activity.</p>
<br>When you interact with CBC/Radio-Canada digital services, you are responsible for the content you contribute by any means, whether through comments, in discussion forums or in programming-related activities, such as contests, interactive activities and also including using third-party social media.
You must follow the Submission Guidelines and you must hold all of the required rights and authorizations to the content of your submissions, and you grant to CBC/Radio-Canada a licence to reproduce and broadcast it.</p>
<p>Specific terms apply to sites allowing discussion, including the requirement to register beforehand.
The information gathered ensures transparency in public debate and accountability of participants.
Information may also be used for statistical and informational analyses and public opinion trend monitoring, among other things.</p>
a) May I use CBC/Radio-Canada content? <p>
<strong>No, unless otherwise authorized.
</strong>CBC/Radio-Canada does not allow the reproduction or public communication of content that it produces or commissions, so as to protect the credibility and integrity of content that it broadcasts and to ensure fulfilment of the agreements with its authors, artists and others partners.
Your access to CBC/Radio-Canada digital services does not give you any rights to that content.</p>
<p>As Canada’s public broadcaster, CBC/Radio-Canada produces content or commissions it from third parties.
That content usually requires working with partners or the public and negotiating rights with media artists, news agencies, authors, musicians and performers, for the use of pictures (videos, photos, drawings) and material from third-parties.
those rights are protected by law.</p>
<strong>Yes.</strong> These terms also apply to the use of CBC/Radio-Canada news feeds.
Any use other than for private purposes must be subject to an agreement with CBC/Radio-Canada specifying the conditions for use with due regard for the integrity of the content.
You agree not to frame the news feed or its content, nor to use similar means to generate unauthorized benefits.</p> c) May I repost content from CBC/Radio-Canada digital services? <p>
<strong>Yes, but only by hyperlinks or by special permission.</strong> You may place links to CBC/Radio-Canada digital pages on your own web pages or sites or on social media.
You may not repost content from CBC/Radio-Canada digital services in any other way without first obtaining a licence.
CBC/Radio-Canada may, at its sole discretion, intervene to remove content communicated to the public without authorization on third-party sites and take legal action to enforce its rights.</p> d) What rights do I have to software and applications made available for my use by CBC/Radio-Canada digital services? <p>
<strong>Only for navigating.</strong> Some web activities require the use of software or applications—e.g., digital markers including cookies—specifically developed for such purpose.
When such software and applications are made available to you, you have the right to download and use them for the sole purpose as intended by CBC/Radio-Canada, but you have no other rights to reproduce, modify or adapt them for any purposes whatsoever.</p> e) Who should I address if I feel that content on CBC/Radio-Canada digital services infringes my rights (copyright, image)? <p>
<strong>Audience Services.</strong> You must notify Audience Services as soon as possible.
Notification must contain enough detail to enable us to easily locate the content in question as well as the information needed to contact you.
You must, in fact, hold the rights to the material being infringed.
On receiving such notification, CBC/Radio-Canada will investigate as required and make the appropriate decisions.</p> f) Are official marks, trademarks, logos and identifications of media and programs on CBC/Radio-Canada digital services protected? <p>
<strong>Yes</strong>, all of them are legally protected and you need prior written permission to use them.</p> 3.
My submissions to CBC/Radio-Canada digital services
a) What must I do to be allowed to participate in the CBC/Radio-Canada digital communities? <p>Register and assume responsibility for what you submit.
To participate in discussions on CBC/Radio-Canada digital communities and some other programming-related activities, you may need to register.
Registration insures accountability from community participants, allows CBC/Radio-Canada to communicate with you when required and facilitates the application of CBC/Radio-Canada’s internal policies.</p>
<p>Your registration information must be accurate and you are required to keep this information up to date.
To post submissions, you may need a password, which belongs to you and for which you alone are responsible.
<p>The information and the content of your submissions may from time to time be hosted on third-party servers under contract agreements with CBC/Radio-Canada that guarantee the respect of CBC/Radio-Canada’s internal policies, in Canada or elsewhere, in which case foreign legislation may apply.</p> b) What conditions apply if I wish to take part in activities related to general programming, contests or interactive content on CBC/Radio-Canada digital services? <p>
<strong>You are responsible for ensuring the legality of what you post.</strong> You alone are responsible for what you share with the public on CBC/Radio-Canada digital services and the legality of your submissions, including privacy rights, image rights, reputation, copyright and other rights of third parties.
You must obtain all required authorization from any third party when needed.
By participating, you declare that you have retained all required rights for your submissions.</p>
<p>You must also obtain all required parental authorizations if you are minor in your province or territory of residence or if your submissions involve minors.</p>
You must refer to the specific activity or contest webpage for those specifics.</p> c) Will CBC/Radio-Canada review my communications before making them accessible to the public? <p>
This moderation is not to be considered to be editing your submission.
Such measures are essentially preventive and in no way diminish your responsibility.
Your submission represents your views and opinions only, not those of CBC/Radio-Canada.</p>
<p>CBC/Radio-Canada may modify or edit your submission for a better understanding or for technical reasons, but not for content or meaning.</p>
<p> </p> d) What rights does CBC/Radio-Canada have in my posts on CBC/Radio-Canada digital services ? <p>Reproduction and distribution.
When you post content (texts, images, sounds, etc.) to CBC/Radio-Canada digital services, you grant to CBC/Radio-Canada a royalty-free, irrevocable, perpetual, non-exclusive (unless otherwise indicated in specific terms), worldwide licence to publish, reproduce and distribute by any means of communication controlled or authorized by CBC/Radio-Canada, including social media.</p>
<p>You keep the copyright in your submission.
Any exceptions to this general rule will be specified on a case-by-case basis.</p>
<p>You waive all moral rights in your submissions and allow CBC/Radio-Canada to modify it to facilitate understanding and to identify you as the author.
CBC/Radio-Canada is under no obligation to publish your submissions or to keep them accessible.
such decisions are at its sole discretion.</p>
<p>If your submission includes your or someone else’s image or voice, you grant CBC/Radio-Canada irrevocable permission to broadcast it by any means of communication controlled or authorized by CBC/Radio-Canada.
You give CBC/Radio-Canada permission to publish your full name and city in any form or platform in connection with your submission.
Similarly, you give CBC/Radio-Canada permission to contact you for follow-up in connection with anything you submit to CBC/Radio-Canada digital services.</p> e) Can content that I post to CBC/Radio-Canada digital services be removed? <p>In specific circumstances.
CBC/Radio-Canada does not remove submissions once they have been posted, except for legal reasons, in particular circumstances or if the content is no longer a priority or relevant and in any case, at its sole discretion.
This is out of respect for the historical integrity of CBC/Radio-Canada communications and to facilitate understanding of prior or subsequent submissions.</p>
<p>CBC/Radio-Canada reserves the right to remove a submission, for example to protect the rights of third parties involved.
Content posted on CBC/Radio-Canada digital services will be kept as long as required by law or by CBC/Radio-Canada policies.</p>
<p>Content received but not posted on CBC/Radio-Canada digital services may be erased.</p> 4.
Conducting business on CBC/Radio-Canada digital services
a) May I use CBC/Radio-Canada digital services for business or commercial purposes? <p>Only if specifically authorized by CBC/Radio-Canada.
You may not use any CBC/Radio-Canada digital services for business or commercial purposes without prior written permission.
You may, however, provide a link to a CBC/Radio-Canada digital page.
this will ensure full, unmodified communication of content and respect the rights of any third parties involved.</p> b) Who owns the content of the business partners on CBC/Radio-Canada digital services? <p>
<strong>The business partners.</strong> CBC/Radio-Canada may make Web pages available to its business partners.
In such case, the partner is solely responsible for the content of those Web pages.
Making such pages available shall in no case be construed as endorsement by CBC/Radio-Canada of the partner’s goods or services.
The same is true of advertising posted on CBC/Radio-Canada digital services.
Content supplied by business partners belongs to them.</p> c) May I use content on CBC/Radio-Canada digital services for institutional, educational or non-profit purposes? <p>Yes, with a proper licence by CBC/Radio-Canada or as permitted by law.
You may not use content on CBC/Radio-Canada digital services for institutional, educational or non-profit purposes without a prior written licence.
A licence will set out authorized uses, term and territory among other relevant conditions.
To know more about our educational content, please visit curio.ca</p> d) Are there conditions applying to online shopping on CBC/Radio-Canada digital services? <p>
You must consult the terms applicable to online business transactions with the CBC/Radio-Canada Shop directly on their Web page.</p> 5.
a) What is CBC/Radio-Canada’s liability with respect to CBC/Radio-Canada digital services? <p>
<strong>No warranty with regard to content or operation.</strong> CBC/Radio-Canada’s mandate is to inform, enlighten and entertain.
Content provided on CBC/Radio-Canada digital services is not intended to replace professional advice when required, in any field whatsoever.</p>
<p>CBC/Radio-Canada offers no warranty with regard to the content or operation of CBC/Radio-Canada digital services and assumes no responsibility for any interruption, whether intentional or not, in putting its programming, various services and submissions from the public online.
CBC/Radio-Canada neither assumes responsibility for nor offers any warranty concerning the security of any communications or unauthorized interception by third parties and wireless (wifi) services in its buildings, for any damage whatsoever, regardless of its nature or value.</p> b) Who is responsible for external content on CBC/Radio-Canada’s digital environments? <p>
<strong>The third party that owns the content</strong>.
Our digital services may contain third-party content, via links to third-party websites, as well as licensed third-party content (e.g.
videos), social media buttons and advertisements.
Third-party content is not endorsed by CBC/Radio-Canada.
It is provided to you for information purposes only.
CBC/Radio-Canada is not responsible for your use or reliance on third-party content.
You should direct any concerns you have regarding third-party content to the third party.</p> c) What is my liability with respect to the use of CBC/Radio-Canada digital services? <p>You must not hinder operations.
Besides your responsibility for the content, your submissions to CBC/Radio-Canada digital services may not, under any circumstance, have the effect of hindering or preventing other users from using CBC/Radio-Canada digital services, nor modifying its operation or its effectiveness by any means whatsoever.</p>
<p>You may neither use CBC/Radio-Canada digital services other than for private purposes, unless otherwise authorized under specific agreements with CBC/Radio-Canada, nor may you use CBC/Radio-Canada digital services for any illegal purpose.</p>
If your submissions to CBC/Radio-Canada digital services require a name and a password, you are responsible for ensuring their confidentiality.</p> d) Are the rights in software, applications and other tools to facilitate communications protected? <p>
<strong>Yes.</strong> The rights in those tools belong to CBC/Radio-Canada or to third parties.
No other use except navigating CBC/Radio-Canada digital services is authorized without the prior consent of the rights holder.</p> 6.
a) Does CBC/Radio-Canada protect the personal information collected when I use CBC/Radio-Canada digital services? <p>
</strong> CBC/Radio-Canada applies strict measures to protect the personal information that it collects.
All personal information collected is governed by the federal <em>Privacy Act</em> and by CBC/Radio-Canada’s Personal Information policy.
<strong>Yes.</strong> CBC/Radio-Canada uses its own and third-party tracking technology to collect data about your device and use of our digital environments as well as for advertising.
This data may be used to improve the performance of our various offerings as well as to show you relevant content and advertising based on your location and browsing history.
By collecting information about what our audience turns to, shares or comments on, we are also able to develop new offerings that will be of interest to you.
User data is also used for research, planning and reporting purposes.</p>
<p>We work with technology and advertising partners for digital analytics and targeted advertising.
Technology partners involved in digital analytics are required to depersonalize users’ IP addresses.
Advertising partners, which include social media platforms (e.g.
Facebook), may install their own tracking technology in our digital environments in order to create anonymous user profiles and show you relevant advertising on their own and other websites.</p>
<p>Note that when you access our services through a social media platform or use certain of their functions embedded in our digital environments (e.g.
“Like” and sharing buttons), their privacy policies apply.</p>
<strong>Yes.</strong> CBC/Radio-Canada will participate in the joining of digital data with set top box data in the effort to understand how content is watched online and offline.</p> d) Does CBC/Radio-Canada use my location data? <p>
<strong>Yes.</strong> In several ways.
In order to send you relevant alerts, by signing up, you agree that we use the GPS location reported by your device.
We will also determine which local region is closest to you (based on your IP addresses’ geographic location or mobile device’s location), to serve weather, news, and sports that is likely most relevant.
We will also use this data to further personalize and localize content.
Additionally, multiple technologies use aspects of network connection to estimate where you are, which is used for ad targeting, reporting and statistical purposes.</p> e) What security protocols are used when I use social media? <p>Those of CBC/Radio-Canada and the social media platforms, as the case may be.
CBC/Radio-Canada’s use of social media constitutes an extension of its digital presence.
Social media accounts (Facebook, Twitter, etc.) are public and not hosted on CBC/Radio-Canada servers.
Users who interact with CBC/Radio-Canada through social media platforms must refer to the conditions of service and privacy policies of these third-party service providers.</p>
<p>Personal information that you provide to CBC/Radio-Canada through social media accounts is collected in order to capture conversations between you and CBC/Radio-Canada.
It may be used for inquiry response, statistical measurement and reporting purposes.</p> f) Does CBC/Radio-Canada use log-in information for personalization? <p>
<b>Yes.</b> Some of our systems require you to be signed-in.
This data is used to personalize your experience.</p>
<p>We work with third-party providers for our Single Sign-On function which requires IP addresses, email, and device fingerprinting information.</p> g) Is CBC/Radio-Canada a member of the Digital Advertising Alliance of Canada (DAAC)? <p>
<strong>Yes.</strong> CBC/Radio-Canada is a member of DAAC and adheres by its principles.
By visiting the web page of DAAC, you can opt-out of targeted advertising by multiple companies, including CBC/Radio-Canada.</p> h) In what other ways can I opt-out of targeted advertising? <p>If you would prefer to see random ads instead of ads that match your interests, you can also opt-out of targeted advertising in one of the following ways:</p>
<li>Adjusting your browser settings to disable third-party cookies (note that this may render some of our services less effective)</li>
<li>Using your browser’s « private mode » when browsing the internet</li>
<li>Adjusting the privacy settings of your mobile device</li>
<li>Adjusting the privacy settings of your account on popular platforms such as Facebook and Google.</li>