<li>Personal Information We Collect</li>
<li>Cookies and Similar Technology</li>
<li>How We Use Your Personal Information</li>
<li>How We Share Your Personal Information</li>
<li>Other Sites and Services</li>
<li>Additional Information for European Union Users</li>
</ul>Personal Information We Collect<b>Information you give us</b>
<p>Personal information that you may provide through the Services or otherwise communicate with us includes:</p>
<b>Registration and profile information.</b> When you register or subscribe to any of the Services, you provide us with information such as your first name, last name, recovery email, username and password.
You may optionally provide us, all in accordance with applicable laws, the email addresses in your mobile address book on a regular basis.
You may also add other information to your account, such as a profile picture.</li>
<b>Email data.</b> When you use our Services to send an email, we process your email address, recipient’s email address, subject and the encrypted content of your messages (including body and attachments).
Once messages are delivered to your device, they are deleted from our servers.
The same holds true for messages which you send.
Your messages are permanently stored on your own device and not on our servers.
If a message cannot be delivered immediately (for example, if you are offline or the device is powered off), we may keep it on our servers for up to 30 days.
After the 30-day period the message is deleted from our server.
We also keep email metadata (subject, date and sender email address) in order to enable certain features of the Services, such as the “unsend”, “read receipts” and “expiration” features.</li>
<b>Feedback and correspondence information.</b> You provide us information in your responses to surveys, and when you participate in market research activities, report a problem with the Services, receive customer support or otherwise correspond with us.</li>
<b>Transaction details.</b> When you make purchases through the Services, you provide us with billing and payment information.
We use a third-party payment provider to process payment card transactions.
We collect the transaction details only (e.g., the invoice ID, and the date and amount of purchase).</li>
<b>Information automatically collected</b>
<b>Usage And Log Information.</b> We may also automatically log information about your use of the Services, including the number of messages sent collectively by all users through the Services.
For example, we may log how many emails are sent per day and what kind of file formats are shared in attachments.</li>
<b>Email Data.</b> When a normal, unencrypted email is sent to you by a non-Criptext sender, the email gets encrypted by the server with your public key and can only be decrypted by your device.
The same holds true for attachments that are sent to you from non-Criptext addresses.
This means that your emails are always encrypted, even if the sender is not using Criptext.</li>
<b>Device And Connection Information.</b> We may automatically log information about you and your computer or mobile device when you access our Services.
This includes information like hardware model, operating system information, battery level, signal strength, app version, browser information, and mobile network, connection information including mobile operator or ISP, language and time zone, and IP.
This is to help us identify bugs and deliver better help to users who contacts us with support questions.</li>
Please refer to the Cookies and Similar Technologies section for more details.</li>
<b>Changes to your personal information</b>
<p>It is important that the personal information we hold about you is accurate and current.
Please let us know if your personal information changes during your relationship with us by updating your account or emailing us at firstname.lastname@example.org.</p>Cookies and Similar Technologies<b>What are cookies?</b>
<p>We may collect information using “cookies” only through our Website not our Services.
Cookies are small data files stored on the hard drive of your computer or mobile device by a website.
We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience with our Services.</p>
<p>We use two broad categories of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our Services.
and (2) third-party cookies, which are served by service providers on for our Services, and can be used by such service providers to recognise your computer or mobile device when it visits other websites.</p>
<b>Cookies we use</b>
<p>Our Services use the following types of cookies for the purposes set out below:</p>Type of cookiePurposeEssential CookiesThese cookies are essential to provide you with our Service offerings and to enable you to use some of our features.
Without these cookies, the Services that you have asked for cannot be provided, and we only use these cookies to provide you with those Services.Analytics and Performance CookiesThese cookies are used to collect information about our Services’ traffic and how users use our Services.
The information gathered may include the number of visitors who use our Services, the websites that referred them to our Services, what time of day they used our Services, whether they have used our Services before, and other similar information.
We use this information to help operate our Services more efficiently, to gather broad demographic information, monitor the level of activity, and improve the Services.<p>We use Matomo for Analytics purposes.
Matomo is an open source analytics platform that is locally hosted in Criptext servers.
Cookies are stored locally and not in third party services.
You can find out more information about Matomo here</p>Social Media CookiesThese cookies are used when you share information using a social media sharing button or “like” button through our Services or you link your account or engage with our content on or through a social networking website such as Facebook or Twitter.
The social network will record that you have done this.Targeted and advertising cookiesThese cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you.
These cookies use information about your browsing history to group you with other users who have similar interests.
Based on that information, third-party advertisers can place cookies to enable them to show advertisements which we think will be relevant to your interests while you are on third-party websites.<p>You can disable certain cookies which remember your browsing habits and target advertising at you by visiting this site.
If you choose to remove targeted or advertising cookies, you will still see advertisements but they may not be relevant to you.
Even if you do choose to remove cookies by the companies listed at the above link, not all companies that serve online behavioural advertising are included in this list, and so you may still receive some cookies and tailored adverts from companies that are not listed.</p>
<p>You can typically remove or reject cookies via your browser settings.
In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility).
Many browsers are set to accept cookies until you change your settings.</p>
<p>For further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org.</p>
<p>If you do not accept our cookies, you may experience some inconvenience in your use of our Services.
For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you use our Services.</p>
<b>Do Not Track signals</b>
<p>Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit.
We currently do not respond to “Do Not Track” signals.
To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.</p>How We Use Your Personal Information<p>
<b>To provide our Services</b>
<p>If you have a Criptext account or use our Services, we use your personal information to:</p>
<li>Operate, maintain, administer and improve the Services;</li>
<li>Manage and communicate with you regarding your Criptext account, including by sending you service announcements, technical notices, updates, security alerts and support and administrative messages;</li>
<li>Provide support and maintenance for the Services.
<li>Respond to your service-related requests, questions and feedback.</li>
<b>To communicate with you</b>
<p>If you request information from us, register for the Services, or participate in our surveys, promotions or events, we may send you Criptext-related marketing communications as permitted by law.
You will have the ability to opt out of such communications.</p>
<b>To comply with law</b>
<p>We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.</p>
<b>With your consent</b>
<p>We will request your consent to use your personal data where required by law, such as where we use certain cookies or similar technologies or would like to send you certain marketing messages.
If we request your consent to use your personal data, you have the right to withdraw your consent any time in the manner indicated when we requested the consent or by contacting us.</p>
<b>To create anonymous data for analytics</b>
<p>We may create anonymous data from the information you provide to us through the Services.
We exclude any information that may make the data personally identifiable to you.
We reserve the right to use that anonymous data for our lawful business purposes.</p>
<b>For compliance, fraud prevention and safety</b>
<p>We use your personal information as we believe necessary or appropriate to (a) enforce the terms and conditions that govern the Service.
(b) protect our rights, privacy, safety or property, and/or that of you or others.
and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.</p>How We Share Your Personal Information<p>
<p>We may employ third-party companies and individuals to administer and provide the Services on our behalf (such as training, customer support, hosting, email delivery and database management services).
<p>We disclose the content of your email message(s) to the email recipient(s) that you have designated in the email.</p>
<p>We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.</p>
<b>Compliance with laws and law enforcement.
protection and safety</b>
<p>Company may disclose information about you to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal processes, such as to respond to subpoenas or requests from government authorities.
(b) enforce the terms and conditions that govern the Service.
(d) protect our rights, privacy, safety or property, and/or that of you or others.
and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.</p>
<b>Access, update, correct or delete your information</b>
<p>You may review, update, correct or delete your personal information by logging into your account.
If you choose not to provide your personal information to us, or limit how may process it, we may not be able to provide you with the Services and may need to close your account, if your choices are inconsistent with our legal obligations to process data or prevent us from providing Services to you.
We will tell you what information you must provide to receive the Services by designating it as required in the Services or through other appropriate means.</p>
<p>You can stop all collection of information by a Criptext application by uninstalling the application.
You may use the standard uninstall processes as may be available as part of your computer device, mobile device or via the mobile application marketplace or network.
You may at any time opt out from further allowing us to have access to your location data by disabling the location sharing on your mobile device.</p>Security<p>The security of your personal information is important to us.
We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it.
However, no security safeguards are 100% secure and we cannot guarantee the security of your information.</p>
<p>You should take steps to protect against unauthorized access to your password and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private.
We are not responsible for any lost, stolen or compromised passwords or for any activity on your account via unauthorized password activity.</p>Children<p>Our Services are not directed to children under 16.
If a parent or guardian becomes aware that his or her child has provided us with information without his or her consent, he or she should contact us.
We will delete such information from our files as soon as reasonably practicable.</p>International Transfer<p>Criptext is headquartered in the United States and has affiliates and service providers in other countries.
Your personal information may be transferred to the United States or other locations outside of your state, province, country or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction.</p>Other Sites and Services<p>The Services may contain links to other websites and services.
These links are not an endorsement, authorization or representation that we are affiliated with that third party.
We do not exercise control over third-party websites or services, and are not responsible for their actions.
Other websites and services follow different rules regarding the use or disclosure of the personal information you submit to them.
We encourage you to periodically review this page for the latest information on our privacy practices.
<p>Criptext, Inc.<br>Attn: Legal Department<br>20225 NE 34 CT, 917<br>Aventura, FL 33180<br>
</p>Additional Information for European Union Users<p>
is the controller of your personal information for purposes of European data protection legislation.
See the Contact Us section above for contact details.</p>
<b>Legal basis for processing</b>
<p>We only use your personal information as permitted by law.
We are required to inform you of the legal basis of our processing of your personal information, which are described in the table below.
If you have questions about the legal basis of how we process your personal information, contact us at email@example.com.</p>Processing purpose <br>(click link for details)Legal basisTo provide the ServicesProcessing is necessary to perform the contract governing our provision of the Services or to take steps that you request prior to signing up for the Services.<ul>
<li>To communicate with you</li>
<li>To create anonymous data for analytics</li>
<li>For compliance, fraud prevention and safety</li>
</ul>These processing activities constitute our legitimate interests.
We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal information for our legitimate interests.
We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).To comply with lawProcessing is necessary to comply with our legal obligations.With your consentProcessing is based on your consent.
Where we rely on your consent you have the right to withdraw it anytime in the manner indicated in the Services or by contacting us at firstname.lastname@example.org.<p>
<b>Sensitive personal data</b>
<p>We do not control what information you may include in encrypted emails that you send or receive using the Services.
You may withdraw your consent at any time by deleting your account or contacting us at email@example.com.
If you withdraw your consent, we will terminate your account.</p>
<p>We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.</p>
<p>To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.</p>
<p>In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.</p>Your rights<p>European data protection laws give you certain rights regarding your personal information.
You may ask us to take the following actions in relation to your personal information that we hold:</p>
<b>Opt-out.</b> Stop sending you direct marketing communications.
You may continue to receive service- related and other non-marketing emails.</li>
<b>Access.</b> Provide you with information about our processing of your personal information and give you access to your personal information.</li>
<b>Correct.</b> Update or correct inaccuracies in your personal information.</li>
<b>Delete.</b> Delete your personal information.</li>
<b>Transfer.</b> Transfer a machine-readable copy of your personal information to you or a third party of your choice.</li>
<b>Restrict.</b> Restrict the processing of your personal information.</li>
<b>Object.</b> Object to our reliance on our legitimate interests as the basis of our processing of your personal information.</li>
<p>You can submit these requests by email to firstname.lastname@example.org or our postal address provided above.
We may request specific information from you to help us confirm your identity and process your request.
Applicable law may require or permit us to decline your request.
If we decline your request, we will tell you why, subject to legal restrictions.
If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us as described above or submit a complaint to the data protection regulator in your jurisdiction.
You can find your data protection regulator here.</p>