<p>Riot.im Privacy Notice</p>
<p>Please read this document carefully before accessing or using this service!</p>
<p>Riot.im is an Open Source Matrix client which you can use to connect to any server that implements the Matrix protocol.</p>
<p>Where you read <em>New Vector</em>, <em>New Vector Ltd.</em> or <em>we </em>or<em> us</em> below, it refers to New Vector Ltd., and its French subsidiary: New Vector SARL and their agents.
<p>Where you read 'the Service' in this document, it refers to the Riot.im instances exposed on riot.im (or subdomains) by New Vector Ltd.</p>
1.1 Riot.im Instances Provided By New Vector
<em>New Vector Ltd</em> hosts several Riot.im instances at https://riot.im/.
Today these include:</p>
<p>The primary instance, currently accessed at https://riot.im/app</p>
<p>The development instance, currently accessed at https://riot.im/develop</p>
<p>The staging instance, currently accessed at https://riot.im/staging</p>
<p>This agreement covers all of these instances, and any others that we may choose to provide on https://riot.im or any subdomain (https://*.riot.im).
We might change which instances we run, and how they are accessed, at any time.</p>
<strong>This agreement does not cover Riot.im instances hosted by anyone else.</strong>
1.2 Company Contact Information
<p>Postal address: 10 Queen Street Place, London, United Kingdom.
Your Data Privacy and the Matrix Server
<p>In giving you access to the Service we collect the bare minimum of information required to expose any service via the web.</p>
<strong>This agreement does not cover your relationship with the Matrix server!</strong> Your account details and preferences, messages, files and any other data you share via the Matrix protocol are the responsibility of the Matrix server, and it is the provider of that server's job to make sure your data is handled appropriately and that you are well informed.</p>
<p>If you are using the server provided by New Vector Ltd, <strong>matrix.org</strong>, you can find the relevant Privacy Notice and Terms and Conditions here:</p>
<p>Matrix.org Privacy Notice - https://matrix.org/docs/guides/privacy_notice.html</p>
<p>Matrix.org Terms and Conditions - https://matrix.org/docs/guides/terms_and_conditions.html</p>
<p>Matrix.org Code of Conduct - https://matrix.org/docs/guides/code_of_conduct</p>
<p>Matrix.org Copyright Notice - https://matrix.org/docs/guides/copyright_notice</p>
What Data We Collect
Data collected automatically
<p>We collect your IP address when you request access to the Riot.im client from our web server.
This data is collected under legitimate interest, as per GDPR Recital 49.</p>
<p>We use Cloudflare to protect against DDoS attacks, so both New Vector Ltd and Cloudflare can see this information.</p>
<p>We collect this information to support operational maintenance and to protect against malicious actions against our infrastructure.
This data is deleted automatically after 180 days.</p>
Data collected if you opt-in to analytics
<p>All our analytics data is <strong>opt-in</strong> and <strong>fully anonymised</strong>.
We don't record any personal or identifiable data for our analytics.</p>
<p>We record analytics using a self-hosted instance of Matomo, an Open Source analytics package with an emphasis on data privacy.
This means that our analytics data is not accessible by any third party.</p>