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Text Messaging Services Policy

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<ul> <li>Privacy Highlights</li> <li>Privacy Policy</li> <li>Cookie Policy</li> <li>Text Messaging</li> <li>Privacy Contact</li> </ul> Text Messaging Services Print this page MH Sub I, LLC dba Internet Brands and its affiliates (collectively, “we”, our” or “us”) may make available text messaging services in which you can receive messages from us and send messages to us on your mobile phone (the “text messaging services”). Generally, when you receive a text message from us you have either consented to receiving text messages from us (or a third-party who is our customer) or we are able to text you under limited circumstances in accordance with the law. By using our text messaging services, you agree to these terms and conditions, which incorporate by this reference our Terms of Use. If you do not agree to these terms and conditions, please do not use the text messaging services. You can stop messages at any time by replying “STOP”. Opt-In To receive text messages from us, you must opt-in to the text messaging services by following the instructions for the specific text messaging program (for example, by sending a message to us from your mobile phone or signing up through our site(s) or a third party who is our customer). By signing up for the text messaging services, you consent to the use of an automatic dialing system to deliver text messages to the mobile phone number you have provided for the transmission of these text messages. Your consent to receiving text messages from us is not a condition of purchase. One-Time Text Message Services If you opt-in to a one-time text message service, you will receive a one-time message with the information or service you requested. Recurring Messaging Services If you opt-in to recurring messaging services, you will receive messages at the rate described when you sign up for the specific text messaging program. Subscribers to recurring text messaging services may receive a subscription continuity opt-in text message from time to time. This text message is to confirm that you wish to continue your subscription to the text messaging services. You must positively reply to the subscription continuity text message to remain subscribed to the text messaging services. Interactive Text Messaging Services If you opt-in to interactive text messaging services, the number of messages you receive will vary depending on the type of conversation in which you are engaged. Healthcare Messages If your healthcare provider has signed up for our text messaging services, you may automatically receive appointment reminder messages and other health care messages, as defined by the Health Insurance Portability and Accountability Act of 1996, which, under limited circumstance, are exempt from the Telephone Consumer Protection Act and sent at the request of your healthcare provider. Your healthcare provider has represented and warranted to us that they have provided us your correct and current mobile phone number and that they have received your consent to the use of an automatic dialing system to deliver appointment reminder messages and other informational health-related messages to the phone number you provided. The number of appointment reminders and other healthcare messages sent to you will depend on the number of messages that may be sent in accordance with law. In such case when you respond to a text message and start a conversation with us, you agree we may continue to text you. If you have questions about the health care messages sent on behalf of your healthcare provider, you can read more here, contact your healthcare provider directly, or reply “HELP” within the text message for additional information. Attorney Inquiry Text Messages To receive text messages from us in connection with your attorney inquiry on our sites, including www.martindale.com, www.nolo.com and www.lawyers.com, you must expressly opt-in to the text messaging services. You will know which texts you receive as you voluntarily and expressly opt-in while filling out an attorney inquiry form to receive text messages. We offer a text messaging service that allows you to receive contact information for attorneys in your area in response to your online inquiry submitted through our websites, including www.martindale.com, www.nolo.com and www.lawyers.com (“Contact Information Text”). You will receive up to three (3) text messages per inquiry directly from us. We offer a text messaging service that allows up to five (5) attorneys in our directory to contact you via text message in response to your online inquiry submitted through our websites, including, www.martindale.com, www.nolo.com and www.lawyers.com. The attorney is not required to text you as they may choose to call and/or email you instead, depending on their communication preferences (“Attorney Follow Up Text”). The attorney will be texting you from their personal device, which is not affiliated with us. Frequency of text will depend on your response to questions from the attorney. The attorneys in our directory pay us for this service and this service constitutes attorney advertising. By opting-in to the text message service, you agree to our Terms of Use, Supplemental Terms and Privacy Policy, which are made a part of these terms and conditions by this reference. Privacy We will use the information we obtain in connection with the text messaging services in accordance with our Privacy Policy. Cancellation To cancel your text messaging subscription for a specific program at any time, simply reply “STOP” to any text message from us for that specific program. You will receive a final text message to confirm your unsubscribe request and you will receive no further text messages from us for that specific program. You may still receive messages from us for any other text messaging program that you have opted into until you reply “STOP” to a message regarding that specific text messaging program. We reserve the right to terminate the text messaging services, in whole or in part, at any time without notice. Help You can reply “HELP” to any text message sent from us at any time if you need assistance with the text messaging service. We will respond with a text message that includes instructions on how to use the services and how to unsubscribe. For additional support services, you may email privacy@internetbrands.com. Text Messaging and Data Rates Standard message and data rates may apply to any messages sent by us or you. Please contact your wireless provider with any questions regarding text messaging or data rates and plans. The number of text messages you receive will be based upon the text messaging services you sign up for and if you continue the conversation via text message. Account Holder You represent and warrant that you are the account holder for the mobile phone number you provided. If you are not the account holder, you represent and warrant that you have the consent of the account holder to sign up for and use the text messaging services and to enter into this agreement. If you are not the account holder or you do not have the consent of the account holder, reply “STOP” immediately. Carriers Services may not be available on all carriers. We are able to deliver messages to the mobile phone carriers supported by our third party text messaging service provider, which currently include the following carriers and are subject to change at any time: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Alltel, Boost Mobile, Nextel, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). Disclaimer Text messages are delivered via a third party service provider and we do not control all factors related to message delivery. To the extent permitted by applicable law, we do not claim or guarantee availability or performance of our text messaging services, including transmission delays, message failure, accuracy or that the services will be error-free. Receipt of messages is dependent on your mobile service provider. The text messaging services may not be compatible with all mobile phone devices. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE MAKE NO WARRANTIES, EXPRESS, IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE, AND SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTY AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. You acknowledge and agree that the text messages are provided via wireless systems which use radios (and other means) to transmit communications over complex networks. We do not guarantee that your use of the text messaging service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the text messaging services. Dispute Resolution We believe we will be able to resolve most disputes or issues you may have using our services. In the unlikely event we are not able to resolve a dispute or issue, you agree to the following resolution process: Before initiating any arbitration proceeding, you agree to first discuss the matter informally with us for at least thirty (30) days. To do that, please send your full name and contact information, your concern and your proposed solution by mail to us at: MH Sub I, LLC, 909 N. Pacific Coast Highway, 11th Floor, El Segundo, CA 90245, Attn: Legal Department. If we are unable to mutually agree upon a resolution after the 30-day period, you agree that any claim you may have against us regarding the text messaging services will be resolved through binding arbitration administered by JAMS and governed by the then current JAMS Streamlined Arbitration Rules and Procedures. It is important to us that we address any issues you might have promptly. To help us do that, you agree to begin any arbitration within one (1) year after your claim arose. otherwise, your claim is waived. We prefer to resolve our issues with you directly and, accordingly, you agree to arbitrate with us only in your individual capacity, not as a representative or member of a class. As such, your claims may not be joined with any other claims and there will be no authority for any dispute to be arbitrated on a class-action basis or brought by a purported class representative. You agree that arbitration will be exclusively held in Los Angeles County, California and that each party will be responsible for its own costs, including paying any JAMS filing, administrative and arbitrator fees in accordance with JAMS rules. In order to select an arbitrator, each party agrees to provide a list of two available arbitrators that have experience with the subject matter. Each party may strike one of the names on the other party’s list. The parties will select an arbitrator out of the remaining two arbitrator names. If the parties cannot mutually agree on one arbitrator, JAMS will choose the arbitrator randomly from the two remaining arbitrators. It is important that you understand that the arbitrator's decision will be binding and may be entered as a judgment in any court of competent jurisdiction. If you're not sure what all of this means, of course please feel free to ask an attorney. Last Updated: November 5, 2019 <ul> <li>Home</li> <li>About Us</li> <li>Our Brands</li> <li>Work With Us</li> <li>News</li> <li>Contact Us</li> </ul> <ul> <li> contact@internetbrands.com </li> <li> 310-280-4000 </li> <li> 909 North Pacific Coast Highway, 11th Floor, El Segundo, CA 90245 </li> </ul> Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Privacy Policy Terms of Use Cookie Policy Do Not Sell or Share My Personal Information Manage Preferences Your Choice On CookiesWe and our 52 partners store and/or access information on a device, such as unique IDs in cookies to process personal data. You may accept or manage your choices by clicking below, including your right to object where legitimate interest is used, or at any time in the privacy policy page. These choices will be signaled to our partners and will not affect browsing data.See our Cookie Notice.We and our partners process data to:Use precise geolocation data. Actively scan device characteristics for identification. Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development. List of Partners I Accept Manage SettingsYour Privacy and Manage CookiesWe process your data to deliver content or advertisements and measure the delivery of such content or advertisements to extract insights about our website. We share this information with our partners on the basis of consent and legitimate interest. You may exercise your right to consent or object to a legitimate interest, based on a specific purpose below or at a partner level in the link under each purpose. These choices will be signaled to our vendors participating in the Transparency and Consent Framework. More informationAllow All Manage Consent PreferencesStrictly Necessary CookiesAlways ActiveThese cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.View Vendor Details‎Targeting Cookies Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.View Vendor Details‎Performance Cookies Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.Functional Cookies Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.View Vendor Details‎Store and/or access information on a device 43 partners can use this purpose Store and/or access information on a device Cookies, device or similar online identifiers (e.g. login-based identifiers, randomly assigned identifiers, network based identifiers) together with other information (e.g. browser type and information, language, screen size, supported technologies etc.) can be stored or read on your device to recognise it each time it connects to an app or to a website, for one or several of the purposes presented here.List of IAB Vendors‎ | View Illustrations Personalised advertising and content, advertising and content measurement, audience research and services development 50 partners can use this purpose Personalised advertising and content, advertising and content measurement, audience research and services development <ul> <li>Use limited data to select advertising 38 partners can use this purpose Switch Label Advertising presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type or which content you are (or have been) interacting with (for example, to limit the number of times an ad is presented to you).View Illustrations&nbsp. Object to Legitimate Interests Remove Objection </li> </ul> <ul> <li>Create profiles for personalised advertising 37 partners can use this purpose Switch Label Information about your activity on this service (such as forms you submit, content you look at) can be stored and combined with other information about you (for example, information from your previous activity on this service and other websites or apps) or similar users. This is then used to build or improve a profile about you (that might include possible interests and personal aspects). Your profile can be used (also later) to present advertising that appears more relevant based on your possible interests by this and other entities.View Illustrations </li> </ul> <ul> <li>Use profiles to select personalised advertising 33 partners can use this purpose Switch Label Advertising presented to you on this service can be based on your advertising profiles, which can reflect your activity on this service or other websites or apps (like the forms you submit, content you look at), possible interests and personal aspects.View Illustrations </li> </ul> <ul> <li>Create profiles to personalise content 15 partners can use this purpose Switch Label Information about your activity on this service (for instance, forms you submit, non-advertising content you look at) can be stored and combined with other information about you (such as your previous activity on this service or other websites or apps) or similar users. This is then used to build or improve a profile about you (which might for example include possible interests and personal aspects). Your profile can be used (also later) to present content that appears more relevant based on your possible interests, such as by adapting the order in which content is shown to you, so that it is even easier for you to find content that matches your interests.View Illustrations </li> </ul> <ul> <li>Use profiles to select personalised content 10 partners can use this purpose Switch Label Content presented to you on this service can be based on your content personalisation profiles, which can reflect your activity on this or other services (for instance, the forms you submit, content you look at), possible interests and personal aspects, such as by adapting the order in which content is shown to you, so that it is even easier for you to find (non-advertising) content that matches your interests.View Illustrations </li> </ul> <ul> <li>Measure advertising performance 47 partners can use this purpose Switch Label Information regarding which advertising is presented to you and how you interact with it can be used to determine how well an advert has worked for you or other users and whether the goals of the advertising were reached. For instance, whether you saw an ad, whether you clicked on it, whether it led you to buy a product or visit a website, etc. This is very helpful to understand the relevance of advertising campaigns.View Illustrations&nbsp. Object to Legitimate Interests Remove Objection </li> </ul> <ul> <li>Measure content performance 22 partners can use this purpose Switch Label Information regarding which content is presented to you and how you interact with it can be used to determine whether the (non-advertising) content e.g. reached its intended audience and matched your interests. For instance, whether you read an article, watch a video, listen to a podcast or look at a product description, how long you spent on this service and the web pages you visit etc. This is very helpful to understand the relevance of (non-advertising) content that is shown to you.View Illustrations&nbsp. Object to Legitimate Interests Remove Objection </li> </ul> <ul> <li>Understand audiences through statistics or combinations of data from different sources 30 partners can use this purpose Switch Label Reports can be generated based on the combination of data sets (like user profiles, statistics, market research, analytics data) regarding your interactions and those of other users with advertising or (non-advertising) content to identify common characteristics (for instance, to determine which target audiences are more receptive to an ad campaign or to certain contents).View Illustrations&nbsp. Object to Legitimate Interests Remove Objection </li> </ul> <ul> <li>Develop and improve services 39 partners can use this purpose Switch Label Information about your activity on this service, such as your interaction with ads or content, can be very helpful to improve products and services and to build new products and services based on user interactions, the type of audience, etc. This specific purpose does not include the development or improvement of user profiles and identifiers.View Illustrations&nbsp. Object to Legitimate Interests Remove Objection </li> </ul> <ul> <li>Use limited data to select content 8 partners can use this purpose Switch Label Content presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type, or which content you are (or have been) interacting with (for example, to limit the number of times a video or an article is presented to you).View Illustrations&nbsp. Object to Legitimate Interests Remove Objection </li> </ul>List of IAB Vendors‎Use precise geolocation data 16 partners can use this purpose Use precise geolocation data With your acceptance, your precise location (within a radius of less than 500 metres) may be used in support of the purposes explained in this notice.List of IAB Vendors‎Actively scan device characteristics for identification 2 partners can use this purpose Actively scan device characteristics for identification With your acceptance, certain characteristics specific to your device might be requested and used to distinguish it from other devices (such as the installed fonts or plugins, the resolution of your screen) in support of the purposes explained in this notice.List of IAB Vendors‎Ensure security, prevent and detect fraud, and fix errors 37 partners can use this purpose Always ActiveYour data can be used to monitor for and prevent unusual and possibly fraudulent activity (for example, regarding advertising, ad clicks by bots), and ensure systems and processes work properly and securely. It can also be used to correct any problems you, the publisher or the advertiser may encounter in the delivery of content and ads and in your interaction with them.List of IAB Vendors‎ | View Illustrations Deliver and present advertising and content 37 partners can use this purpose Always ActiveCertain information (like an IP address or device capabilities) is used to ensure the technical compatibility of the content or advertising, and to facilitate the transmission of the content or ad to your device.List of IAB Vendors‎ | View Illustrations Match and combine data from other data sources 31 partners can use this purpose Always ActiveInformation about your activity on this service may be matched and combined with other information relating to you and originating from various sources (for instance your activity on a separate online service, your use of a loyalty card in-store, or your answers to a survey), in support of the purposes explained in this notice.List of IAB Vendors‎Link different devices 28 partners can use this purpose Always ActiveIn support of the purposes explained in this notice, your device might be considered as likely linked to other devices that belong to you or your household (for instance because you are logged in to the same service on both your phone and your computer, or because you may use the same Internet connection on both devices).List of IAB Vendors‎Identify devices based on information transmitted automatically 29 partners can use this purpose Always ActiveYour device might be distinguished from other devices based on information it automatically sends when accessing the Internet (for instance, the IP address of your Internet connection or the type of browser you are using) in support of the purposes exposed in this notice.List of IAB Vendors‎Back ButtonVendors List Search IconFilter IconClear checkbox label labelApply CancelConsent Leg.Interest checkbox label label checkbox label label checkbox label label<ul> </ul> <ul> </ul> Confirm My Choices