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LiveFollowingLeadersChatFeedSign inTerms of UsePrivacy PolicyThird Party LicenseBroadcaster AgreementCommunity GuidelinesCopyrightPublisher Terms &amp. ConditionsDSA StatementFrequently Asked QuestionsLast Modified: 21.03.2022Publisher Terms &amp. ConditionsPublisher Terms &amp. ConditionsThis TangoMe Publisher Agreement (" Agreement") is entered by and between TangoMe Inc., a legal entity organized under the laws of the State of Delaware under registration number 4728891 and having its business and registered office located at 3500 S. Dupont Highway, Dover, Delaware 19901, USA ( "TangoMe", "we", "our", "us" ), and the company or entity that you represent ( "Publisher"). Each a "Party" and together the "Parties".By signing an IO with TangoMe, the Publisher agrees to be bound by this Agreement. If you do not agree to all of the terms of this Agreement, do not download, use or access TangoMe's services. In case the Publisher enters this agreement on behalf of a company or other legal entity, it represents and warrants that it has the full authority to bind such company or other legal entity to this Agreement.Definitions."Action" shall include any of the following: view, click, installation of any software or application, or any other legitimate human action, as applicable and agreed upon between the Parties, which is linked to an Ad, provided the foregoing was performed by an actual end user in the normal course of using any device. This excludes clicks, views, or any other action performed by robots, software or any Fraudulent Activities, or any other illegitimate tools and/or behaviors which are not within the scope of this Agreement. "Ad(s)" or "Advertisement(s)" shall mean any promotional content, in whatever format (including without limitation text, graphics, native, in-text, video, audio, rich media and links), provided by TangoMe to be served through or displayed on the Media Properties. "Approved Transactions" shall mean an Action, excluding any Action which: (i) resulted from or engaged with Fraudulent Activity, as determined by TangoMe in its sole discretion. (ii) was performed by the Publisher's employees, agents or contractors. or (iii) violates the Campaign Conditions. "Campaign Conditions" means conditions and/or restrictions imposed by TangoMe for the promotion and distribution of the Ads. "Confidential Information" shall mean any non-public, proprietary, confidential and/or trade secret information of a Party hereof, whether furnished before or after the Effective Date, and regardless of the manner in which it is furnished, and which given the totality of the circumstances, a reasonable person or entity should have reason to believe is proprietary, confidential, or competitively sensitive, including, without limitation, research and development, formulas, programming, know-how, proprietary knowledge, technology and any related documentation, engineering, production, operation and any enhancements or modifications relating thereto, logos, graphics, text, images, and other designs, drawings, engineering notebooks, industrial models, software and specifications, data and performance, financial and marketing information, business plans, business procedures, clients’ list, business partners or other information disclosed by one of the Parties hereto (the “Disclosing Party“) to the other Party (the “Receiving Party“) either directly or indirectly in writing, orally or by drawings. Confidential Information shall not, however, include any information which: (i) was known to the Receiving Party or in its possession at the time of disclosure without any confidentiality obligation. (ii) becomes publicly known and made generally available after disclosure by the Disclosing Party to the Receiving Party through no action or inaction of the Receiving Party. (iii) is independently developed by the Receiving Party without reliance on or use of the Confidential Information or any part thereof and the Receiving Party can show written proof of such independent development. (iv) is required to be disclosed by applicable law, regulatory authority or a valid court order, provided that the Receiving Party shall provide the Disclosing Party with reasonable prior written notice of the required disclosure in order for the Disclosing Party to obtain a protective order and the disclosure shall be limited to the extent expressly required. (v) is approved for release by prior written authorization of the Disclosing Party. or (vi) the Receiving Party can demonstrate was disclosed by the Disclosing Party to a third party without any obligations of confidentiality. TangoMe’s Confidential Information includes the terms and pricing of the IO and this Agreement. "CPA" means cost per Action or engagement and refers to the amount paid by TangoMe for each specific engagement, as shall be defined by TangoMe. For example, engagement shall mean purchase of in-app virtual goods, such as virtual coins. In this case, if any chargebacks or refunds are made by a user, TangoMe shall not pay Publisher for such engagement. "CPC" means cost per click and refers to the amount paid by TangoMe for each click on an Ad. "CPI" means cost per install and refers to the amount paid by TangoMe for each install of its Application followed by registration to the Application. If any of the above actions is not made by an end user, TangoMe shall not pay Publisher for such install. In target CPI campaigns TangoMe shall not divert from the agreed target, and any deviation of more than 10% of the agreed target, shall not be paid by TangoMe. "CPM" means cost per mille and refers to the amount paid by TangoMe for one thousand (1,000) impressions of an Ad. It is agreed that the Publisher shall guarantee the number of impressions set forth in the Insertion Order or otherwise agreed by the Parties. "Fraudulent Activity" shall mean (a) the display, promotion, distribution or interaction with the Advertisements in any manner which engages with anything other than natural persons viewing actually displayed Advertisements in the normal course of using any device, including, without limitation, browsing through online, mobile or any other technology or platform, as determined by TangoMe in its sole discretion which may lead to falsely generated or artificially-inflated revenues and performances. and/or (b) the automatic redirection of visitors, blind text links, misleading links, or forced clicks, from the Advertisements. Without limiting the foregoing, Fraudulent Activity shall include any of the following practices: (i) inclusion or counting of views or clicks: by a natural person who has been engaged for the purpose of viewing the Advertisements, whether exclusively or in conjunction with any other activities of that person (including, without limitation, employing any means to induce, encourage, incentivize or trick the end user into viewing or clicking on the Advertisements). and/or by non-human visitors (such as bots, phishing). and/or that are not actually visible to the human eye, discernible to human senses or perceived by a human being. (ii) masking or cloaking any URL, or employing any means to obscure the true source of traffic, or conceal conversions. (iii) generating automated, fraudulent or otherwise invalid impressions, inquiries, views, clicks or conversions, or artificially inflating impressions, inquiries, views, clicks, or conversions, or employing any misleading or practices (such as repeated manual clicks). (iv) Installing or transmitting Malicious Code. and (vi) any actions which contradicts, challenges or contravenes the end user's independent and free will to engage with any content. "Insertion Order" or "IO" means a mutually agreed document which incorporates this Agreement by reference and contains specific instructions regarding the services provided herein. "Malicious Code" shall mean viruses, worms, malware, spyware, adware, time bombs, Trojan horses, drive-by download applications or other harmful or malicious code, files, scripts, agents or programs, including code that: (i) is intended to or has the effect of misappropriating, hijacking, commandeering, or disrupting access to or use or operation of any information, device, hardware, system or network. or (ii) materially interferes with or disrupts the end users’ web or mobile navigation or intervenes with the end users’ control over the operating system, browser settings, browser functionality or webpage display. "Media Properties" means any desktop websites, affiliate websites, mobile websites, and/or apps, owned by, aggregated by, or under the control of Publisher, or on which Publisher has a license to offer Ads' placement. "Objectionable Content" shall mean content that promotes, contains, refers or has links to content that is: (i) pornographic, sexually explicit or obscene, (ii) harassing, threatening, abusive, inflammatory or racist. (iii) illegal, contrary to public policy or that could facilitate the violation of any applicable law, regulation or government policy. (iv) libelous or defamatory. (v) is misleading or deceptive. (vi) violates the Proprietary Rights, or the privacy, publicity, moral or any other right of any third party. (vii) offers or disseminates any counterfeit or fraudulent goods, or services, schemes, investment opportunities or promotions or advice not permitted by law. (viii) promotes the use of drugs or drug paraphernalia, illegal substances or dangerous products. (ix) promotes illegal products or services. or (x) harmful to TangoMe, or includes Malicious Code. "Proprietary Rights" shall mean all intellectual property rights, including, without limitation: (a) all inventions, whether patentable or not, all improvements thereto and derivatives thereof, and all patents and patent applications. (b) all registered and unregistered: marks, trademarks, service marks, trade names, trade dress and associated logos, domain names and registrations and applications for registration thereof. (c) all copyrights in copyrightable works, all other rights of authorship, including without limitation moral rights, and all applications and registrations in connection therewith. (d) all trade secrets and Confidential Information. (e) all rights in databases and data compilations, whether or not copyrightable. and (f) all copies and tangible embodiments of any or all of the foregoing (in whatever form, including electronic media).Scope of the Campaign.TangoMe hereby grants Publisher the right during this Agreement to place Advertisements as specifically identified and described in the Insertion Order. For that purpose, Publisher is responsible to comply with all the requirements and Ads placement restrictions specified therein (the "Campaign"). The Publisher undertakes that it will not place the Ads other than in the advertising space agreed upon in the IO. To the extent Publisher does not comply and/or respect its binding obligations as detailed in the IO, TangoMe shall have the right to discontinue the Campaign at any time with notice to Publisher and without further liability. All Ads must be delivered in the proper format and geographical location as specified in the IO. TangoMe shall not be liable to pay for any Ads delivered outside the agreed geographic locations or for any Ads which do not correspond to the specifications of the IO. Publisher hereby understands and consents to not add, modify, alter, change or delete content, text or appearance of the Advertisement without the prior written approval of TangoMe, except where reasonably required for the purpose of performance of its obligations under this Agreement. The Publisher agrees to undertake and place Ads in compliance with this Agreement and will make its best efforts to position Ads in such manner to assure that they are fully and clearly visible to end users and displayed in accordance with the terms of the IO and this Agreement and any other agreed upon specifications provided by TangoMe to the Publisher from time to time, at its sole discretion. Publisher grants TangoMe the right during this Agreement to modify, replace or make any other changes to the Ads that are used, displayed, or placed by the Publisher to track impressions (either directly or through a third party), to conduct appropriate tests in order to verify the end user's interaction with the Publisher's content or any kind of content related to TangoMe.Restrictions.Except as set forth expressly herein or as permitted by TangoMe, Publisher shall not knowingly permit itself or any third party to: (a) place Ads on any Media Properties that contains, promotes, refers or has links to Objectionable Content; (b) place stack Ads. (c) alter, modify, change, crop, create derivative works of, bypass, truncate, reorder the Ads in any way or any other creative and substantive materials, in whatever format, provided by TangoMe for the purpose of the delivery of the Ads without TangoMe’s prior written consent. (d) place Ads on non-approved Media Properties or websites. or (e) engage in any way with Fraudulent Activity. To the extent any of the restrictions set forth above are not enforceable under applicable law, Publisher shall inform TangoMe in writing prior to engaging in any of the applicable activities. Publisher may not use robots, spiders, scraping or other technology to access or use the Ads or to obtain any information beyond what TangoMe provides to Publisher under this Agreement. Publisher may not use the Ads to syndicate, mediate or broker campaigns or the distribution of Ads through other third parties or affiliates, without the express written approval of TangoMe. Publisher shall make available to TangoMe, upon request, with any information relating to the Media Properties and any campaign, and shall ensure that the distribution or promotion of the Ads is in compliance with the Campaign Conditions. TangoMe reserves the right to withhold and/or offset any payments in case of failure of Publisher to observe the terms of this section.Warranties.Mutual Warranties. Each Party represents and warrants that: (a) it is duly organized under applicable law and has sufficient authority to enter into this Agreement. and that (b) the execution and performance under this Agreement does not conflict with any other contractual obligations such Party has to any third party. TangoMe Warranties. TangoMe represents and warrants that the Ads: (a) do not, to the best of its knowledge, infringe the intellectual property rights of any third party. (b) comply with all applicable law and regulations (provided, that with respect to data provided by Publisher to TangoMe, TangoMe’s compliance with applicable law is subject to Publisher's full compliance with applicable law with respect to such data, including its transfer to, and processing by TangoMe). TangoMe reserves the right, in its sole discretion and without liability, to reject or remove any Ads from the Media Properties. Publisher Warranties. Publisher represents and warrants that its Media Properties: (a) do not, to the best of its knowledge, infringe the intellectual property rights of any third party. (b) do not contain any Objectionable Content, and is not directed to or primarily appeals to children under the age of 13. (c) complies with all applicable laws and regulations, including applicable data protection laws. (d) do not collect, use or transfer the data of end users in any manner not clearly and accurately disclosed pursuant to a privacy policy that complies with applicable law and regulations. and (e) do not contain any Malicious Code. Publisher represents and warrants that it will: (a) obtain TangoMe's Ads only in a lawful manner and in accordance with the terms of this Agreement. and (b) it will delete any content, Ads, or any other information related to this Agreement upon TangoMe's request.Intellectual Property.Publisher shall have all right, title and interest in its Media Property. TangoMe retains all right, title and interest in the Proprietary Rights of the Ads, as well as any derivative therefrom. If Publisher provides TangoMe with any feedback regarding the Ads, TangoMe may use all such feedback without restriction and without granting the Publisher any compensation for it. Nothing herein shall be interpreted to provide Publisher any rights in the Ads except the limited right to use and receive the Ads as set forth herein. Nothing in this Agreement shall be construed as providing the Publisher a right to use any of TangoMe or its affiliates’ trade names, trademarks, service marks, logos, or other distinctive brand features.Payment.Subject to the terms herein, TangoMe shall make payments to Publisher subject to the terms communicated to the Publisher and as set out in the IO, solely in consideration for Approved Transactions. The payments due to Publisher ( "Consideration") shall be in accordance with the pricing model determined in the IO (i.e. CPC, CPI, CPA, CPM) and the terms of this Agreements. The Consideration shall be calculated and based on TangoMe’s tracking systems (provided by AppsFlyer), which shall be considered final and binding, and no other measurements or statistics of any kind shall be accepted or have any effect. TangoMe shall make available to Publisher such reports on a monthly basis. It is hereby clarified and agreed that TangoMe shall have no obligation to pay for any Action that is not an Approved Transaction. TangoMe reserves the right to request from Publisher provide its server log files which includes all the relevant information related to the Ads Campaign and may determine at its sole discretion whether Publisher has delivered Approved Transactions to TangoMe. Notwithstanding anything to the contrary, Consideration shall be made solely for Approved Transactions, and TangoMe shall not be obligated to remit Consideration, and shall be entitled to withhold Consideration or demand a refund (in the event any such Consideration was already paid) if determined by TangoMe, at its sole discretion, that Publisher has engaged in Fraudulent Activity and/or was in breach of this Agreement or that Consideration was paid for Approved Transactions that are later determined to have not met the requirements set forth herein to be an Approved Transaction. Publisher is solely responsible for providing and maintaining accurate contact and payment information associated with Publisher's account. Any bank fees and other commissions incurred by TangoMe due to any error or omission of contact or payment information may be deducted by TangoMe from any Consideration due to Publisher. It is hereby clarified that Publisher shall not be entitled to receive any additional payment except for the Consideration agreed upon by TangoMe and as communicated to Publisher. TangoMe reserves the right to deduct, set off, claw back or charge back any amounts Publisher may owe to TangoMe against any amounts payable or otherwise owing to Publisher. All payments due to Publisher under this Agreement will be exclusive of taxes, duties, levies, tariffs, and other governmental charges (including, without limitation, VAT, if applicable) (collectively, "Taxes"). Publisher will be responsible for payment of all Taxes and any related interest and penalties resulting from any payments made hereunder, other than any taxes based on TangoMe’s net income. TangoMe may be obligated by law to obtain tax information from Publisher and payments to Publisher may be withheld until Publisher provides this information or otherwise satisfies TangoMe that Publisher is not a person from whom TangoMe is required to obtain tax information or, if required by applicable law, may be subject to tax withholding. TangoMe reserves the right to make payments only when the monthly payment due to the Publisher exceeds USD$500 (in the event Publisher elected to receive payment by wire transfer. in either case, "Minimum Balance"). If the monthly payment does not exceed the Minimum Balance, TangoMe shall have the right to roll over such payments to the following month until such time when the total payment owed to Publisher exceeds the Minimum Balance. The Consideration shall be remitted to Publisher in USD within net thirty (30) days as of date of issuance of invoice and subject to its approval by TangoMe, by wire transfer to the account specified by the Publisher in its Account. All the fees and/or commissions related to the payment shall be at the exclusive charge of Publisher.Data Protection.Publisher represents and warrants that: (a) Publisher is permitted to collect, use and transfer data, including personal data (as this term is defined under applicable laws and regulations. "Data") in the context of placing the Ads on the Media Properties. (b) it has provided its end users with sufficient notice (including through an adequate and accessible privacy policy) and obtained their permissions, as required by applicable laws and regulations, as well as any applicable mobile application marketplace’s policies and requirements (such as Google Play or the App Store, as applicable), in connection with the collection, use and disclosure of Data, including with respect to the use of any technological methods for the purpose of collecting such Data (such as cookies), including for the purpose of displaying interest-based or targeted content. and (c) it shall collect, use or disclose Data in accordance with any applicable laws and with its privacy policy. TangoMe may use the Data in accordance with applicable laws and regulations, and with its own privacy policy, available at https://www.tango.me/privacy-policy. Publisher shall not provide to TangoMe any data regarding children under the age of 13, or any health, financial, or insurance data or other data which may be considered as of sensitive nature. By entering into the Agreement, Publisher hereby agrees to the terms of the Data Protection Addendum, which is incorporated herein by reference.Confidentiality.During the Term and thereafter, each Party agrees that it will not disclose or use the Confidential Information of the Disclosing Party without the Disclosing Party’s prior written consent. Each Party agrees that it will take reasonable steps, at least substantially equivalent to the steps it takes to protect its own Confidential Information, during the Term and for a period of three (3) years thereafter to prevent the disclosure of the Disclosing Party’s Confidential Information other than to its employees, affiliates, subsidiaries or other agents who must have access to such Confidential Information for such Party to perform its obligations or exercise its rights hereunder, who will each agree to comply with this section. Upon termination or expiration of this Agreement, Receiving Party shall, upon written request, return to the Disclosing Party or destroy (at the Disclosing Party’s discretion) all materials containing Confidential Information (if feasible).Indemnification.TangoMe Indemnification. TangoMe shall defend, indemnify and hold harmless Publisher (and its affiliates, officers, directors and employees) from and against any and all damages, costs, losses, liabilities or expenses (including court costs and reasonable attorneys’ legal fees. (collectively Damages)) which Publisher may suffer or incur in connection with any actual claim, demand, action or other proceeding by any third party ( "Claim") arising from a claim that the Ads infringe the intellectual property rights of a third party. Notwithstanding the foregoing, TangoMe shall have no responsibility or liability in any manner whatsoever for any claim to the extent resulting from or arising out of: (a) the use of the Ads not in compliance with this Agreement or applicable law. and (b) the modification of the Ads by any party other than TangoMe. Publisher Indemnification. Publisher shall defend and indemnify TangoMe (and its affiliates, officers, directors and employees) from and against any and all Damages that TangoMe may suffer or incur in connection with any Claim arising from: (a) any breach of Publisher's obligations, representations or warranties herein. or (b) any use of the Ads in violation of any applicable law or regulations. Procedure. The obligations of either Party to provide indemnification under this Agreement will be contingent upon the indemnified party: (i) providing the indemnifying party with prompt written notice of any claim for which indemnification is sought (provided that the indemnified party’s failure to notify the indemnifying party will not diminish the indemnifying party’s obligations under this Section 9 except to the extent that the indemnifying party is materially prejudiced as a result of such failure). (ii) cooperating fully with the indemnifying party (at the indemnifying party’s expense). and (iii) allowing the indemnifying party to control the defense and settlement of such claim, provided that no settlement may be entered into without the consent of the indemnified party if such settlement would require any action on the part of the indemnified party other than to cease using any allegedly infringing or illegal content or services. Subject to the foregoing, an indemnified party will at all times have the option to participate in any matter or litigation through counsel of its own selection at its own expense.Disclaimer of Warranties.Except as expressly provided herein, Publisher accepts the Ads are provided on an "AS IS" and "AS AVAILABLE" basis, and acknowledges that TangoMe makes no other warranty and disclaims all implied and statutory warranties, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose or non-infringement. TangoMe does not guarantee that the Ads will always be complete, accurate, safe, secure, bug-free or error-free, or that the Ads will always function without disruptions, delays or imperfections. TangoMe may change, suspend or discontinue the Ads at any time, including the availability of any feature or database, without notice or liability. In addition, TangoMe may impose limits on certain features and services or restrict the Publisher's access to the Ads without notice or liability.Limitation of Liability.In no event shall either Party be liable for any consequential, indirect, special or punitive damages, arising out of or relating to the Ads, IO, or the Agreement. Except for intentional misconduct or gross negligence, TangoMe’s entire liability under this Agreement shall not exceed the amount of payment received by Publisher from TangoMe in the twelve (12) months preceding the applicable claim.Term and Termination.The term of this Agreement shall commence on the Effective Date and shall continue until terminated by either Party pursuant to this Agreement ( "Term"). Either Party may terminate this Agreement at any time by providing within 48 (forty eight) hours prior written notice to the other Party, without liability to the other Party. Upon any termination or expiration of this Agreement, TangoMe will cease providing the service and rights provided herein shall be revoked. In the event of any termination (a) any outstanding amounts of Approved Transactions will be paid to Publisher within a net sixty (60) days period after such termination. (b) any outstanding debit balance shall be paid by Publisher within seven (7) business days after such termination. Any obligations of the Parties that by their nature are intended to survive the termination or expiration of this Agreement, including the obligations of the Parties in Sections 3 – 8 and 11 – 14 of this Agreement, shall survive any termination thereof.Miscellaneous.Publicity. During the Term, TangoMe may refer to Publisher as a customer of TangoMe, including by displaying Publisher's name and logo on TangoMe’s website and other marketing materials. Entire Agreement and severability . This Agreement and any amendments thereto, and any additional agreements Publisher may enter into with TangoMe including the IO, represent the entire and complete agreement between the Parties regarding the subject matter hereof and supersedes any and all other agreements between the Parties, whether written or oral, regarding the subject matter hereof. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Except as expressly set forth herein, this Agreement may not be modified or amended except in a writing executed by both Parties. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. Headings. The sections and paragraphs headings in this Agreement are for convenience only and shall not affect their interpretation. Relationship. No agency, partnership, joint venture, or employment relationship is created as a result of this Agreement, and neither Party has any authority of any kind to bind the other in any respect. Force Majeure. Either Party shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond its reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation. No waiver. The failure of either Party to exercise any right provided for herein shall not be deemed a waiver of any further rights hereunder. All waivers must be in writing. A waiver of any default hereunder or of any of the terms and conditions of this Agreement shall not be deemed to be a continuing waiver or a waiver of any other default or of any other term or condition, but shall apply solely to the instance to which such waiver is directed. TangoMe may provide Publisher with notices required hereunder by contacting Publisher at any email address Publisher provided, including in its registration information. Notices. TangoMe reserves the right to determine the form and means of providing notifications to Publisher, and Publisher agrees to receive legal notices electronically if TangoMe elects such means of communication. TangoMe may send Publisher marketing communications, from time to time, relating to its business or the businesses of carefully selected third parties. By providing us your contact details (whether through an online registration form, or in any other way) Publisher specifically agrees to this. Publisher may unsubscribe at any time from such marketing communication. Amendments. TangoMe may revise this Agreement from time to time, in its sole discretion, and the most current version will always be posted on TangoMe’s website (as reflected in the "Last Revised" heading). By continuing to access or use the Ads after any revisions become effective, the Publisher agrees to be bound by the revised Agreement. Assignment. Publisher must not assign any of its rights or obligations under this Agreement without the prior written consent of TangoMe, except in the event of an assignment by Publisher to a purchaser of all or substantially all of the Publisher’s assets or share capital, in which event the Publisher shall provide TangoMe with written notice of the assignment. Assignment in violation of the foregoing shall be void. Governing law. This Agreement shall be governed by the laws of the State of Delaware, and the competent courts of the State of Delaware, US shall have exclusive jurisdiction to hear any disputes arising hereunder.Data Protection Agreement (Controller – Controller) .Data Protection AgreementTangoMe Inc., a legal entity organized under the laws of the State of Delaware under registration number 4728891 and having its business and registered office located at 3500 S. Dupont Highway, Dover, Delaware 19901, USA (“Publisher”) and the company or entity that you represent ("Publisher" each a "Party", and together the "Parties") have entered into a publisher agreement (“Agreement”), in the context of which Personal Data is disclosed to or processed by the Publisher, and are agreeing to these Data Protection Addendum (“DPA”). This DPA is entered into by TangoMe and Publisher and supplements the Agreement. This DPA will be effective, and replaces any previously applicable terms relating to its subject matter, from the Terms Effective Date. If you are accepting this DPA on behalf of Publisher, you warrant that: (a) you have full legal authority to bind Publisher to this DPA. (b) you have read and understand this DPA. and (c) you agree, on behalf of Publisher, to this DPA. If you do not have the legal authority to bind Publisher, please do not accept this DPA.INTRODUCTION.This DPA reflect the Parties’ agreement on the processing of Personal Data in connection with the Data Protection Laws. Any ambiguity in this DPA shall be resolved to permit the Parties to comply with all Data Protection Laws. In the event and to the extent that the Data Protection Laws impose stricter obligations on the Parties than under this DPA, the Data Protection Laws shall prevail.DEFINITIONS AND INTERPRETATION.In this DPA: “Affiliate” means any person or entity directly or indirectly controlling, controlled by, or under common control with a Party. For the purpose of this definition, "control" (including, with correlative meanings, the terms "controlling", "controlled by" and "under common control with") means the power to manage or direct the affairs of the person or entity in question, whether by ownership of voting securities, by contract or otherwise. "Approved Jurisdiction" means a jurisdiction approved as having adequate legal protections for data by the European Commission, currently found here: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en. “Data Protection Laws” means, as applicable, any and/or all applicable domestic and federal or national level, pertaining to data privacy, data security and/or the protection of Personal Data, including the Privacy and Electronic Communications Directive 2002/58/EC (and respective local implementing laws) concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on privacy and electronic communications), including any amendments or replacements to them, including the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ( "GDPR"), Data Protection Act 2018 and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) as it forms part of the law of England and Wales, Scotland and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018 ( "UK GDPR") and including the California Consumer Privacy Act, Cal. Civ. Code § 1798.100 et seq. ( "CCPA") and any amendment or replacements to the foregoing. “Data Subject” means a natural person to whom Personal Data relates. “Personal Data” means any information which could be used, either directly or by employing additional means, to identify a natural person, and that is shared with or processed by the Publisher in the context of the performance of the Agreement. “Security Incident“ shall mean any accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Data. For the avoidance of doubt, any Personal Data Breach will comprise a Security Incident. “Standard Contractual Clauses” the applicable module of the standard contractual clauses for the transfer of personal data to third countries pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council from June 4th 2021, as available here:https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?uri=CELEX:32021D0914&locale=en. “Terms Effective Date” means the effective date of the Agreement. The terms “controller”, “processing” and “processor” as used in this DPA have the meanings given to them in Data Protection Laws. Where applicable, controller shall be deemed as a “Business” and processor shall be deemed to be a “Service Provider”, as these terms are defined in the CCPA. Any reference to a legal framework, statute or other legislative enactment is a reference to it as amended or re-enacted from time to time.APPLICATION OF THIS DPAThis DPA will only apply to the extent all of the following conditions are met: Either Party processes Personal Data that is made available by the other Party in connection with the Agreement; The Data Protection Laws apply to the processing of Personal Data. This DPA will only apply to the services for which the Parties agreed to in the Agreement, which incorporates the DPA by reference.ROLES AND RESTRICTIONS ON PROCESSINGIndependent Controllers. Each Party: <ol> <li>is an independent controller of Personal Data under the Data Protection Laws;</li> <li>as required under the Data Protection Laws, maintain accurate written records of all the processing activities conducted by that Party in relation to any Personal Data for the purposes of performing its respective obligations under the Agreement;</li> <li>will individually determine the purposes and means of its processing of Personal Data;</li> <li>will be responsible to ensure that any Personal Data collected and processed by such Party is accurate and remains accurate for the duration of its processing;</li> <li>will comply with the obligations applicable to it under the Data Protection Laws with respect to the processing of Personal Data;</li> <li>will be responsible to exercise and respond to any requests by data subjects to exercise their rights under Data Protection Law, including (but not limited to) Articles 15-22 of the GDPR ( Data Subject Rights), and shall provide reasonable cooperation and assistance to the other Party in connection with exercising Data Subject Rights;</li> <li>will promptly notify the other Party of any circumstances in which such Party is unable or becomes unable to comply with this DPA or Data Protection Laws, or any actual or potential changes to Data Protection Laws, if this shall affect the other Party’s ability to comply with its obligations under this DPA or Data Protection Laws.</li> </ol> Restrictions on Processing. Section 4.1 (Independent Controllers) will not affect any restrictions on either Party’s rights to use or otherwise process Personal Data under the Agreement. Sharing of Personal Data. In performing its obligations under the Agreement, the Publisher shall process Personal Data provided by TangoMe (i) only for the purposes set forth in the Agreement or as otherwise agreed to in writing by the Parties, provided such processing strictly complies with (a) Data Protection Laws, and (b) its obligations under the Agreement (the “Permitted Purposes”), provided that it will not do or permit any act or omission which would cause TangoMe to incur any liability under Data Protection Laws, and (ii) solely during the term of the Agreement, and shall securely delete or return the copies of the disclosed Personal Data to TangoMe (by secure file transfer in such format as the TangoMe reasonably requests) and cease the processing of the disclosed Personal Data, and shall certify to TangoMe to that effect, unless and only insofar as the processing of the Personal Data is required for the fulfillment of the Permitted Purposes or is permissible under Data Protection Laws, and in which case the Publisher will inform TangoMe of any such requirement and only further process the Personal Data as necessary to comply with the foregoing. Lawful grounds and transparency . Each Party shall maintain a publicly-accessible privacy notice that satisfies transparency disclosure requirements of Data Protection Laws, and warrants and represents that it has provided Data Subjects with appropriate transparency regarding data collection and use and all required notices, in accordance with Data Protection Law, including Articles 13 and 14 of the GDPR. Where either Party collects Personal Data and discloses such Personal Data to the other Party, then the disclosing Party shall ensure it has obtained and recorded any and all consents or permissions necessary under Data Protection Laws, or other applicable lawful grounds, in order for itself and the other Party to Process such Personal Data as set out herein. The foregoing shall not derogate from either Party’s responsibilities under the Data Protection Laws (such as the requirement to provide information to the data subject in connection with the processing of Personal Data). Both Parties will cooperate in good faith in order to identify the information disclosure requirements and each party hereby permits the other Party to identify it in the other Party’s privacy policy, and to provide a link to the other Party’s privacy policy in its privacy policy. Subcontracting. Where either Party subcontracts the processing activities of Personal Data contemplated herein to a third party, it shall ensure that such third party enters into written contractual obligations which are (in the case of a third party controller) no less onerous than those imposed by this DPA or (in the case of a third party processor) compliant with Article 28 of the GDPR. Each Party shall be liable for the acts or omissions of its subcontractors to the same extent it is liable for its own actions or omissions under this DPA.PERSONAL DATA TRANSFERSWhere the GDPR is applicable, either Party may transfer Personal Data outside the European Economic Area or an Approved Jurisdiction, subject to one of the appropriate safeguards in Article 46 of the GDPR. Where the GDPR is applicable, to the extent that Publisher processes Personal Data outside the EEA or an Approved Jurisdiction, then the Parties shall be deemed to enter into module 1 of the Standard Contractual Clauses, subject to any amendments contained in Schedule A, in which event: (i) the Standard Contractual Clauses are incorporated herein by reference. and (ii) TangoMe shall be deemed as the data exporter and the Publisher shall be deemed as the data importer (as these terms are defined therein).PROTECTION OF PERSONAL DATA.The Parties will provide a level of protection for Personal Data that is at least equivalent to that required under Data Protection Laws. Both Parties shall implement appropriate technical and organizational measures to protect the Personal Data. In the event that a Party suffers a confirmed Security Incident with respect to Personal Data disclosed from the other Party, such Party shall notify the other Party without undue delay and the Parties shall cooperate in good faith to agree and action such measures as may be necessary to mitigate or remedy the effects of the Security Incident. In the event that a Party suffers a confirmed Security Incident, then such Party shall be responsible to notify the supervisory authority and/or the Data Subjects with respect to such Security Incident, as required under Data Protection Laws.MUTUAL ASSISTANCEEach Party shall: appoint at least one representative as point of contact and responsible manager for all issues arising out of the Data Protection Laws (a "Designated Representative" ). the Designated Representative(s) of both Parties will work together in good faith to reach an agreement with regards to any issues arising from time to time in relation to the processing of Personal Data in connection with the Agreement and this DPA; TangoMe’s Designated Representative is it’s General Counsel at leagal@tango.me. The Publisher’s Designated Representative is: [ fill in name and email]. use reasonable measures to consult with the other Party about any notices given to Data Subjects in relation to the processing of Personal Data under the Agreement; inform the other Party (without undue delay) in the event that it receives a Data Subject request related solely and exclusively to the other Party's respective processing activities and provide all reasonable assistance to ensure Data Subject requests are completed within the timeframe set out in Data Protection Laws; provide the other Party with reasonable assistance (having regard to the data available to it) to enable the other Party to comply with any Data Subject request received by the other Party and to respond to any other queries or complaints from Data Subjects; provide the other Party with such assistance as the other Party may reasonably request from time to time to enable the other Party to comply with its obligations under the Data Protection Laws including (without limitation) in respect of security, breach notifications, impact assessments and consultations with supervisory authorities or other regulators; provide the other Party with such information as it may reasonably request in order to: (a) monitor the technical and organizational measures being taken to ensure compliance with the Data Protection Laws, or (b) satisfy any legal or regulatory requirements, including information reporting, disclosure and other related obligations to any regulatory authority from time to time; in the event of an actual or potential Security Incident which does or is reasonably likely to affect the respective processing activities of both Parties, liaise with the other Party in good faith to consider what action is required in order to resolve the issue in accordance with the Data Protection Laws, and provide such reasonable assistance as is necessary to the other Party to facilitate the handling of such Security Incident in an expeditious and compliant manner.OBLIGATIONS UNDER THE CCPATo the extent that Publisher processes Personal Data of Californian residents for a Business Purpose (as it is defined under the CCPA), it shall be regarded as a Service Provider and be subject to the following obligations: Publisher shall not sell such Personal Data (as the term "sell" is defined under the CCPA). Publisher is prohibited from retaining, using, or disclosing such Personal Data for a commercial purpose other than providing the services to TangoMe under the Agreement and from retaining, using, or disclosing such Personal Data outside of the Agreement. Publisher understands its obligations under this clause and will comply with them. Notwithstanding the above, Publisher shall not sell Personal Data it received from or collected on behalf of TangoMe.RESOLUTION OF DISPUTES WITH DATA SUBJECTS OR SUPERVISORY AUTHORITIESf either Party is the subject of a claim by a Data Subject or a supervisory authority or receives a notice or complaint from a supervisory authority relating to its respective processing activities (a "DP Claim"), it shall promptly inform the other Party of the DP Claim and provide the other Party with such information as it may reasonably request regarding the DP Claim. here the DP Claim concerns the respective processing activities of one Party only, then that Party shall assume sole responsibility for disputing or settling the DP Claim. here the DP Claim concerns the respective processing activities of both Parties, then the Parties shall use all reasonable endeavors to cooperate with a view to disputing or settling the DP Claim in a timely manner. provided always that neither Party shall make any admission or offer of settlement or compromise without using all reasonable endeavors to consult with the other Party in advance.LIABILITYNotwithstanding anything else in the Agreement, the total liability of either Party towards the other party under or in connection with this DPA will be limited to the maximum monetary or payment-based amount at which that party’s liability is capped under the Agreement.PRIORITYIf there is any conflict or inconsistency between the terms of this DPA and the remainder of the Agreement then, the terms of this DPA will govern. Subject to the amendments in this DPA, the Agreement remains in full force and effect. If there is any conflict or inconsistency between the terms of this DPA and the Standard Contractual Clauses, the terms of the Standard Contractual Clauses will govern.CHANGES TO THIS DPA.No changes, modifications or amendments to this DPA shall be valid or binding, unless made in writing and signed by both Parties. If any of the Data Protection Laws are superseded by new or modified Data Protection Laws (including any decisions or interpretations by a relevant court or governmental authority relating thereto), the new or modified Data Protection Laws shall be deemed to be incorporated into this DPA, and each Party will promptly begin complying with such Data Protection Laws in respect of its respective processing activities.Schedule A – SCC1 This Schedule A sets out the Parties' agreed interpretation of their respective obligations under Module One of the Standard Contractual Clauses. 2 The Parties agree that for the purpose of transfer of Personal Data between TangoMe (Data Exporter) and the Publisher (Data Importer), the following shall apply: 2.1 Clause 7 of the Standard Contractual Clauses shall not be applicable. 2.2 In Clause 11, data subjects shall not be able to lodge a complaint with an independent dispute resolution body. 2.3 In Clause 17, option 1 shall apply. The Parties agree that the clauses shall be governed by the law of Cyprus. 2.4 In Clause 18(b) the Parties choose the courts of Cyprus as their choice of forum and jurisdiction. 3 The Parties shall complete Annexes I–II below, which are incorporated in the Standard Contractual Clauses by reference.Annex I – Description of processing activitiesA. Identification of Parties "Data Exporter": TangoMe; "Data Importer": the Publisher. B. Description of Transfer Data Subjects: The Personal Data transferred concern the following categories of Data Subjects (please specify): <ul> <li>TangoMe's end-users (Broadcasters and Viewers)</li> <li>TangoMe's employees</li> <li>TangoMe's customers</li> <li>Other: ________</li> </ul> Categories of Personal Data The Personal Data transferred concern the following categories of data (please specify): <ul> <li>Contact information (name, age, gender, address, telephone number, email address etc.)</li> <li>Financial and payment data (e.g. credit card number, bank account, transactions)</li> <li>Governmental IDs (passport, driver's license)</li> <li>Device identifiers and internet or electronic network activity (IP addresses, GAID/IDFA, browsing history, timestamps)</li> <li>Geo-location information</li> <li>Other: ________</li> </ul> Special Categories of Data (if appropriate) The Personal Data transferred concern the following special categories of data (please specify): <ul> <li>None</li> <li>Genetic or biometric data</li> <li>Racial or ethnic origin</li> <li>Political opinions, religious or philosophical beliefs</li> <li>Other: ________</li> </ul> The frequency of the transfer: <ul> <li>One-off</li> <li>Continuous</li> <li>Other: ________</li> </ul> Nature of the processing <ul> <li>Collection</li> <li>Recording</li> <li>Organization or structuring</li> <li>Storage</li> <li>Retrieval</li> <li>Consultation</li> <li>Disclosure, dissemination or otherwise making available</li> <li>Analysis</li> <li>Erasure or destruction</li> <li>Other: ________</li> </ul>Annex II – Technical and Organizational Measures to Ensure the Security of the DataDescription of the technical and organizational measures implemented by the data importer (including any relevant certifications) to ensure an appropriate level of security, taking into account the nature, scope, context and purpose of the processing, and the risks for the rights and freedoms of natural persons. Security Management Publisher maintains a written information security management system (ISMS), in accordance with this Annex, that includes policies, processes, enforcement and controls governing all storage/processing/transmitting of Personal Data, designed to (a) secure Personal Data against accidental or unlawful loss, access or disclosure. (b) identify reasonable foreseeable and internal risks to security and authorized access to Publisher Network, and (c) minimize security risks, including through risk assessment and regular testing. The ISMS will include the following measures: <ul> <li>Publisher actively follows information security trends and developments as well as legal developments with regards to the services provided and especially with regards to Personal Data and uses such insights to maintain its ISMS, as appropriate.</li> <li>To the extent Publisher process cardholder or payment data (such as payment or credit cards), Publisher will maintain its ISMS in accordance with the PCI DSS standard, augmented to cover Personal Data, or such other alternative standards that are substantially equivalent to PCI DSS for the establishment, implementation, and control of its ISMS. Additionally, Publisher will be assessed against PCI DSS annually by an on-site assessment carried out by an independent QSA (Qualified Security Assessor) and upon TangoMe's request, not to exceed once annually, Publisher will provide TangoMe with PCI DSS attestation of compliance.</li> </ul> Maintain an Information Security Policy Publisher's ISMS is based on its security policies that are regularly reviewed (at least yearly) and maintained and disseminated to all relevant Parties, including all personnel. Security policies and derived procedures clearly define information security responsibilities including responsibilities for: <ul> <li>Maintaining security policies and procedures;</li> <li>Secure development, operation and maintenance of software and systems;</li> <li>Security alert handling;</li> <li>Security incident response and escalation procedures;</li> <li>User account administration;</li> <li>Monitoring and control of all systems as well as access to Personal Data. Personnel is screened prior to hire and trained (and tested) through a formal security awareness program upon hire and annually. For service providers with whom Personal Data is shared or that could affect the security of Personal Data a process has been set up that includes initial due diligence prior to engagement and regular (typically yearly) monitoring.</li> <li>Personal Data has implemented a risk-assessment process that is based on ISO 27005.</li> </ul> Secure Networks and Systems Publisher has installed and maintains firewall configurations to protect Personal Data that controls all traffic allowed between Publisher's (internal) network and untrusted (external) networks, as well as traffic into and out of more sensitive areas within its internal network. This includes current documentation, change control and regular reviews. Publisher does not use vendor-supplied defaults for system passwords and other security parameters on any systems and has developed configuration standards for all system components consistent with industry-accepted system hardening standards. Protection of Personal Data Publisher keeps Personal Data storage to a minimum and implements data retention and disposal policies to limit data storage to that which is necessary, in accordance with the needs of its customers. Publisher uses strong encryption and hashing for Personal Data anywhere it is stored. Publisher has documented and implemented all necessary procedures to protect (cryptographic) keys used to secure stored Personal Data against disclosure and misuse. All transmission of Personal Data across open, public networks is encrypted using strong cryptography and security protocols. Vulnerability Management Program Publisher protects all systems against malware and regularly updates anti-virus software or programs to protect against malware – including viruses, worms, and Trojans. Anti-virus software is used on all systems commonly affected by malware to protect such systems from current and evolving malicious software threats. Publisher develops and maintains secure systems and applications by: <ul> <li>Having established and evolving a process to identify and fix (e.g. through patching) security vulnerabilities, that ensures that all systems components and software are protected from known vulnerabilities,</li> <li>Developing internal and external software applications, including web-applications, securely using a secure software development process based on best practices, e.g. such as code reviews and OWASP secure coding practices, that incorporates information security throughout the software-development lifecycle,</li> <li>Implementing a stringent change management process and procedures for all changes to system components that include strict separation of development and test environments from production environments and prevents the use of production data for testing or development.</li> </ul> Implementation of Strong Access Control Measures "Publisher Network" means the Publisher's data center facilities, servers, networking equipment, and host software systems (e.g. virtual firewalls) as employed by the Publisher to process or store Personal Data. The Publisher Network will be accessible to employees, contractors and any other person as necessary to provide the services to the TangoMe. Publisher will maintain access controls and policies to manage what access is allowed to the Publisher Network from each network connection and user, including the use of firewalls or functionally equivalent technology and authentication controls. Publisher will maintain corrective action and incident response plans to respond to potential security threats. Publisher strictly restricts access to Personal Data on a need to know basis to ensure that critical data can only be accessed by authorized personnel. This is achieved by: <ul> <li>Limiting access to system components and Personal Data to only those individuals whose job requires such access. and</li> <li>Establishing and maintaining an access control system for system components that restricts access based on a user’s need to know, with a default “deny-all” setting.</li> </ul> Publisher identifies and authenticates access to all systems components by assigning a unique identification to each person with access. This ensures that each individual is uniquely accountable for its actions and any actions taken on critical data and systems can be traced to known and authorized users and processes. Necessary processes to ensure proper user identification management, including control of addition/deletion/modification/revocation/disabling of IDs and/or credentials as well as lock out of users after repeated failed access attempts and timely termination of idling session, have been implemented. User authentication utilizes at least passwords that have to meet complexity rules, which need to be changed on a regular basis and which are cryptographically secured during transmission and storage on all system components. All individual non-console and administrative access and all remote access use multi-factor authentication. Authentication policies and procedures are communicated to all users and group, shared or generic IDs/passwords are strictly prohibited. Restriction of Physical Access to Personal Data Any physical access to data or systems that house Personal Data are appropriately restricted using appropriate entry controls and procedures to distinguish between onsite personnel and visitors. Access to sensitive areas is controlled and includes processes for authorization based on job function and access revocation for personnel and visitors. Media and backups are secured and (internal and external) distribution is strictly controlled. Media containing Personal Data no longer needed for business or legal reasons is rendered unrecoverable or physically destroyed. Regular Monitoring and Testing of Networks All access to network resources and Personal Data is tracked and monitored using centralized logging mechanisms that allow thorough tracking, alerting, and analysis on a regular basis (at least daily) as well as when something does go wrong. All systems are provided with correct and consistent time and audit trails are secured and protected, including file-integrity monitoring to prevent change of existing log data and/or generate alerts in case. Audit trails for critical systems are kept for a year. Security of systems and processes is regularly tested, at least yearly. This is to ensure that security controls for system components, processes and custom software continue to reflect a changing environment. Security testing includes: <ul> <li>Processes to test rogue wireless access points,</li> <li>Internal and external network vulnerability tests that are carried out at least quarterly. An external, qualified party carries out the external network vulnerability tests.</li> <li>External and internal penetration tests using Publisher's penetration test methodology that is based on industry-accepted penetration testing approaches that cover all the relevant systems and include application-layer as well as network-layer tests</li> </ul> All test results are kept on record and any findings are remediated in a timely manner. Publisher does not allow penetration tests carried out by or on behalf of its customers. In daily operations IDS (intrusion detection system) is used to detect and alert on intrusions into the network and file-integrity monitoring has been deployed to alert personnel to unauthorized modification of critical systems. Incident Management Publisher has implemented and maintains an incident response plan and is prepared to respond immediately to a system breach. Incident management includes: <ul> <li>Definition of roles, responsibilities, and communication and contact strategies in the event of a compromise, including notification of customers,</li> <li>Specific incident response procedures,</li> <li>Analysis of legal requirements for reporting compromises,</li> <li>Coverage of all critical system components,</li> <li>Regular review and testing of the plan,</li> <li>Incident management personnel that is available 24/7,</li> <li>Training of staff,</li> <li>Inclusion of alerts from all security monitoring systems,</li> <li>Modification and evolution of the plan according to lessons learned and to incorporate industry developments.</li> </ul> Publisher has also implemented a business continuity process (BCP) and a disaster recovery process (DRP) that are maintained and regularly tested. Data backup processes have been implemented and are tested regularly. Physical Security Physical Access Controls Physical components of the Publisher Network are housed in nondescript facilities ("Facilities"). Physical barrier controls are used to prevent unauthorized entrance to Facilities both at the perimeter and at building access points. Passage through the physical barriers at the Facilities requires either electronic access control validation (e.g., card access systems, etc.) or validation by human security personnel (e.g., contract or in-house security guard service, receptionist, etc.). Employees and contractors are assigned photo-ID badges that must be worn while the employees and contractors are at any of the Facilities. Visitors are required to sign-in with designated personnel, must show appropriate identification, are assigned a visitor ID badge that must be worn while the visitor is at any of the Facilities, and are continually escorted by authorized employees or contractors while visiting the Facilities. Limited Employee and Contractor Access Publisher provides access to the Facilities to those employees and contractors who have a legitimate business need for such access privileges. When an employee or contractor no longer has a business need for the access privileges assigned to him/her, the access privileges are promptly revoked, even if the employee or contractor continues to be an employee of Publisher or its affiliates. Physical Security Protections All access points (other than main entry doors) are maintained in a secured (locked) state. Access points to the Facilities are monitored by video surveillance cameras designed to record all individuals accessing the Facilities. Publisher also maintains electronic intrusion detection systems designed to detect unauthorized access to the Facilities, including monitoring points of vulnerability (e.g., primary entry doors, emergency egress doors, etc.) with door contacts, or other devices designed to detect individuals attempting to gain access to the Facilities. All physical access to the Facilities by employees and contractors is logged and routinely audited. Continued Evaluation Publisher will conduct periodic reviews of the Security of its Publisher Network and adequacy of its information security program as measured against industry security standards and its policies and procedures. Publisher will continually evaluate the security of its Publisher Network to determine whether additional or different security measures are required to respond to new security risks or findings generated by the periodic reviews.Get the App🍪Our website uses cookies to ensure you get the best experience on our website. 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