Truist Financial

Consumer Privacy Notice




FACTS,Rev. 01/2023,WHAT DOES TRUIST DO,WITH YOUR PERSONAL INFORMATION?,Reasons we can share your personal informationDoes Truist share?Can you limit this sharing?,For our everyday business purposes –,such as to process your transactions, maintain your account(s), ,respond to court orders and legal investigations, or report to credit ,bureaus. or, as permitted by law,YesNo,For our marketing purposes –,to offer our products and services to you,YesNo,For joint marketing with other financial companies,YesNo,For our affiliates’ everyday business purposes –,information about your transactions and experiences,YesNo,For our affiliates’ everyday business purposes –,information about your creditworthiness,YesYes,For our affiliates to market to you,YesYes,For nonaffiliates to market to you,NoWe don’t share,Why?,Financialcompanieschoosehowtheyshareyourpersonalinformation.Federallawgivesconsumersthe ,righttolimitsomebutnotallsharing.Federallawalsorequiresustotellyouhowwecollect,share,and ,protectyourpersonalinformation.Pleasereadthisnoticecarefullytounderstandwhatwedo.,What?,Thetypesofpersonalinformationwecollectandsharedependontheproductorserviceyouhavewithus. ,This information can include:,■,SocialSecuritynumberandinvestmentexperience,■,accountbalances and transaction history,■,paymenthistoryandcredithistory,How?,Allfinancialcompaniesneedtosharecustomers’personalinformationtoruntheireverydaybusiness.In ,thesectionbelow,welistthereasonsfinancialcompaniescansharetheircustomers’personalinformation. ,thereasonsTruistchoosestoshare;andwhetheryoucanlimitthissharing.,Tolimit our ,sharing,■,Call 1-888-800-3420 — our menu will prompt you through your choices.,■,Visit the Privacy Center at https://privacycenter.truist.com. Go to Sharing Preferences to limit Affiliate,Sharing.,Please note:,If you are a newcustomer, we can begin sharing your information 30 days from the date we sent this notice. When you ,are no longer our customer, we continue to share your information as described in this notice.,However, you can contact us at any time to limit our sharing.,Questions?,Call 1-888-800-3420,T0016410002,Who we are,Who is providing this notice?,This notice is provided by certain specific companies in the Truist family, such as banks, consumer finance ,companies, securities broker-dealers, investment advisors, and mortgage companies.,What we do,How does Truist protect my ,personal information?,To protect your personal information from unauthorized access and use, we use security measures that comply with ,federal law. These measures include computer safeguards and secured files and buildings.,Our employees are bound by our Code of Ethics and policies to access consumer information only for legitimate ,business purposes and to keep information about you confidential.,How does Truist collect my ,personal information?,We collect your personal information, for example, when you,■,open an account or provide account information,■,apply for a loan or seek advice about your investments,■,give us your employment history,We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.,Why can’t I limit all sharing?,Federal law gives you the right to limit only,■,sharing for affiliates’ everyday business purposes—information about your creditworthiness,■,affiliates from using your information to market to you,■,sharing for nonaffiliates to market to you,State laws and individual companies may give you additional rights to limit sharing. [See below for more on your ,rights under state law.],What happens when I limit ,sharing for an account I hold ,jointly with someone else?,Your choices will apply to everyone on your account.,Definitions,Affiliates,Companies related in common ownership or control. They can be financial and nonfinancial companies.,■,Our affiliates include companies with aTruistname. financial companies such asSterling CapitalManagement ,LLC, GenSpring Holdings, Inc., Regional Acceptance Corporation, McGriff Insurance Services, Inc., MBT, Ltd., and ,GFO Advisory Services, LLC.,Nonaffiliates,Companies not related by common ownership or control. They can be financial and nonfinancial companies.,■,Nonaffiliates we share with can include government entities, credit bureaus, insurance companies, companies that ,perform marketing services on our behalf, and companies that assist in servicing your loan(s) or account(s) with us.,Joint marketing,A formal agreement between nonaffiliated financial companies that together market financial products or services to ,you.,■,Our joint marketing partners include financial institutions such as insurance companies and financial product or ,service marketing companies.,Page 2,Do Not Call Policy:This notice is Truist’sDo Not Call Policy under the Telephone Consumer Protection Act. Truist abides by all federal and state ,regulations on telephone usage, including the maintenance of an internal Do Not Call List. Consumers who ask to be included on Truist’s internal Do Not ,Call List will be removed from future campaigns, including those of Truist affiliates. This opt out will remain in effect unless the consumer opts back in.,California:Under California law, we will not share information we collect about CA residents with companies outside Truist unless we have your consent ,or the law allows. We will limit sharing among Truist entities to the extent required by California law. For information on our compliance with consumer ,rights laws, including the California Consumer Privacy Act (CCPA), please visit truist.com/privacy.,Nevada:We are providing this notice under state law, which requires that we provide Nevada residents with the following contact information: Bureau of ,Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington Street, Suite 3900, Las Vegas, NV 89101. Phone: 702.486.3132. Email: ,BCPINFO@ag.state.nv.us.If you prefer not to receive marketing calls from Truist, you may be placed on our internal Do Not Call List (please find our ,contact information in the “To limit our sharing” section on Pg. 1).,Vermont:Under Vermont law, we will not share information we collect about VT residents with non-Truist entities without your consent or unless the ,law allows. We also will not share your creditworthiness information with affiliates without your consent (this does not cover information about transactions ,or experiences, which may be shared with affiliates without consent).,Other important information





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