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The Privacy and Cookie Policy




The Privacy and Cookie Policy,This Privacy and Cookie Policy is an integral part of the Terms and regulates our use of, in par:cular, Your Personal ,Data, and also provides informa:on about how and when we use cookies – all in the context of Your usage of the ,Services.,If You have any ques:ons about this Privacy and Cookie Policy, please contact us at ,The Laws and Regula8ons,The laws that govern personal data in EU are:,●,Law providing for the Protec:on of Natural Persons with regard to the Processing of Personal Data and ,for the Free Movement of such Data of 2018 (Law 125(I)/2018),●,REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on ,the protec:on of natural persons with regard to the processing of personal data and on the free ,movement of such data and repealing General Data Protec:on Regula:on (“GDPR”).,“Personal Data” has a meaning outlined in the General Data Protec:on Regula:on (GDPR). ,Basic Principles,Your privacy is cri:cally important to us. We have a few fundamental principles:,●,We are though`ul about the Personal Data we ask You to provide and the Personal Data that we collect ,about You through the opera:on of our Services.,●,We store Personal Data for no longer we really have a need to keep it or when it is required by law.,●,We aim for full transparency on how we gather, use, and share Your Personal Data.,What Our Privacy Policy Covers,We are the company Nuovo Step s.r.o., registered in the Czech Republic.,This Privacy Policy applies to informa:on that we collect about You when You use our website: Textero.ai,We are commibed to protect and respect Your privacy. This Privacy Policy sets out how we may use, process and ,store Your Personal Data. If such Personal Data can directly or indirectly refer to You as a natural person, such ,informa:on consists of Your “Personal Data” and shall be strictly protected by us. Below we explain how we ,collect, use, and share informa:on about You, along with the choices that You have with respect to that ,informa:on.,How We Can Receive Your Informa8on,We may get that informa:on from You or our partners, through contracts or other legal arrangements You have ,with us or our partners on behalf of us, in order to deliver contractual/legal obliga:ons. Your permission and ,consent can be collected by us directly, or we may receive your Personal Data from third par:es whom You have ,given consent to pass this data on to us.,Informa8on we collect about you,When using our Services and paying for them, and/or visi:ng our website, or member communi:es, we may ,automa:cally collect informa:on about You, for example:,●,Public informa:on from Your Facebook account;,●,Informa:on from the payment provider (as of the moment – Checkout);,●,Informa:on about what type of device You use;,●,Cookies;,The following part is related to the la2er type of informa5on, cookies. Please familiarize yourself with it, and ,proceed further to find out about other types of informa5on we collect.,What is a cookie?,Cookies are small text files we send to Your computer or mobile device. They are unique to Your account or Your ,browser. Session-based cookies last only while Your browser is open and are automa:cally deleted when You close ,Your browser. Persistent cookies last un:l You or Your browser delete them or un:l they expire.,You can read more about cookies at this site.,Do we use cookies?,Yes. We use cookies and similar technologies like single-pixel GIFs and web beacons. We use both session-based ,and persistent cookies to provide You Services. We set and access our own cookies, and we also use third-party ,cookies, like Google Analy:cs.,How do we use cookies?,Some cookies are associated with Your account and Personal Data in order to remember that You are logged in and ,which Services You order. Other cookies are not :ed to Your account but are unique and allow us to carry out ,analy:cs and customiza:on, among other similar things.,Cookies can be used to recognize You when You use our services, remember your preferences, and give You a ,personalized experience that’s consistent with Your sehngs. Cookies also make Your interac:ons faster and more ,secure.,How we use cookies for adver8sing?,Cookies and other ad technology such as beacons, pixels, and tags help us market more effec:vely to users that we ,and our partners believe may be interested in our services. They also help provide us with aggregated audi:ng, ,research, sta:s:cs, and repor:ng and know when content has been shown to You.,What to do if You don't want cookies to be set?,You may prefer not to allow cookies, which is why most browsers give You the ability to manage cookies to suit Your ,interest. In some browsers, You may also manage cookies preferences for each par:cular website, or service/,applica:on (if provided in a form of website).,You can find the instruc:ons how to manage Your cookies for different browsers below:,●Google Chrome,●Internet Explorer,●Mozilla Firefox,●Safari,●Android Browser,●Opera,For other browsers, please consult the documenta:on that Your browser manufacturer provides.,You may opt-out of third-party cookies from Google Analy:cs on its website.,You can opt out of interest-based targe:ng provided by par:cipa:ng ad servers through the Digital Adver:sing ,Alliance (hbp://youradchoices.com). In addi:on, on Your iPhone, iPad or Android, you can change your device ,sehngs to control whether you see online interest-based ads.,Note! If you limit the ability of websites and applica:ons to set cookies, You may worsen Your overall user ,experience and/or lose the ability to access the Services, since it will no longer be personalized to You. It may also ,stop You from saving customized sehngs, like login informa:on.,Cookies We Use,Categories of Descrip8on,Use,Authen:ca:onIf You're signed in to our website, cookies help us show You the right informa:on and ,personalize Your experience.,SecurityWe use cookies to enable and support our security features, and to help us detect ,malicious ac:vity.,Preferences, Cookies can tell us which language You prefer and what Your communica:ons ,features, and preferences are. They can help You fill out forms on our website more easily. They also ,servicesprovide You with features, insights, and customized content.,Marke:ngWe may use cookies to help us deliver marke:ng campaigns and track their ,performance (e.g., a user visited our support page and then made a purchase). ,Similarly, our partners may use cookies to provide us with informa:on about Your ,interac:ons with their services, but use of those third-party cookies would be subject to ,the service provider’s policies.,Performance, Cookies help us learn how convenient our website is for users. We also use cookies to ,Analy:cs, and understand, improve, and research products, features, and services, including to create ,Researchlogs and record when You access our website from different devices, such as Your work ,computer or Your mobile device.,The next part of this document is related to all other types of informa5on we collect, except cookies. For informa5on ,on them, please go back and read the la2er sec5on of this policy.,Why do we collect Personal Data?,TypeCookieDescrip8onDura8on,Other1 year,_hjSessionUser_339Hotjar script. It is used to persist the Hotjar User ID, unique to that ,2335site on the browser. This ensures that behavior in subsequent visits ,Hotjar cookie that is set when a user first lands on a page with the ,to the same site will be abributed to the same user ID.,Other2 minutes,_hjIncludedInSessioHotjar uses it to determine if a user is included in the data sampling ,nSample_3392335defined by site's daily session limit.,Othersubsequent requests within the session window will be abributed to 30 minutes,_hjSession_339233,5,A cookie that holds the current session data. This ensures that ,the same Hotjar session.,NecessarymStripe sets this cookie to process payments.1 year 1 month 4 days,Necessary__stripe_midStripe sets this cookie to process payments.1 year,Necessary__stripe_sidStripe sets this cookie to process payments.,Func:onal30 minutes,_hjAbsoluteSessionIHotjar sets this cookie to detect a user's first pageview session, ,nProgresswhich is a True/False flag set by the cookie.,Analy:cs_ga_*Google Analy:cs sets this cookie to store and count page views.1 year 1 month 4 days,Analy:cs_ga1 year 1 month 4 days,Google Analy:cs sets this cookie to calculate visitor, session and ,campaign data and track site usage for the site's analy:cs report. ,The cookie stores informa:on anonymously and assigns a randomly ,generated number to recognise unique visitors.,Analy:cs_hjFirstSeenthe true/false value, indica:ng whether it was the first :me Hotjar 30 minutes,Hotjar sets this cookie to iden:fy a new user’s first session. It stores ,saw this user.,Analy:cs_qpFacebook or on a digital pla`orm powered by Facebook adver:sing 3 months,Facebook sets this cookie to display adver:sements when either on ,arer visi:ng the website.,Adver:semTikTok set this cookie to track and improve the performance of ,entadver:sing campaigns, as well as to personalise the user experience.,_bp1 year 24 days,Adver:semReddit sets this cookie to build a profile of your interests and show ,entyou relevant ads.,_rdt_uuid3 months,Adver:semTiktok set this cookie to collect data about behaviour and ac:vi:es ,enton the website and to measure the effec:veness of the adver:sing.,_b_enable_cookie1 year 24 days,Adver:semTikTok set this cookie to track and improve the performance of ,entadver:sing campaigns, as well as to personalise the user experience.,_bp1 year 24 days,We collect informa:on for some or all of the following reasons:,●,To provide services to You under the Terms;,●,To provide informa:on about related or other our, or our partners’, products or services You might be ,interested in within a reasonable :me arerward, if You are already an exis:ng User;,●,To provide informa:on to You about Services You have purchased from us, or related products or ,Services;,●,For legal reasons, for example, if You have entered into a contract with us;,●,To provide informa:on to You about our Services if You have consented to receive it.,Social Networking Services,You may register to join the website by logging into Your accounts with a third-party social networking service (e.g., ,Facebook, Google account, and other third-party services that may be added to the website). If You choose to ,register using a social network profile, or to later link Your account to a social network, we will use the Personal ,Data You have provided to the social network (such as Your name, email address, gender and other informa:on You ,make publicly available via the social network) to create the account. Note that the informa:on we collect from ,and through the social network may depend on the privacy sehngs You have set with the social network and the ,permissions You grant to us in connec:on with linking your account on our website to Your account with the social ,network.,If You decide to “like” or “share” content, or to otherwise share informa:on from or via the website with a third-,party site or service, that informa:on may be publicly displayed, and the third party may have access to ,informa:on about You and Your use of the website.,Your interac:ons with third par:es through social networks or similar features are governed by the respec:ve ,privacy policies of those third par:es. Please note that Your rela:onship with any social network is governed solely ,by Your agreement(s) with such social network.,Grounds for collec8ng informa8on from You,We may collect informa:on from You when we have a legal reason (allowed by law or under contract) to collect the ,informa:on, or when You have consented for us to do so for a specific purpose (e.g. services provision or ,newslebers).,Legal basis we have for processing Your personal data,We may process Your personal data because:,●,We have a contract with You;,●,You have given us permission to do so;,●,We must provide services to You because You have ordered them;,●,You have asked us to do so;,●,To comply with the law.,All of these reasons are reasons we may legally process the data we have about You.,Ways of providing data,You may give us informa:on about You with Your consent, for example:,●,By using the Services, when such usage is done with Your Google account;,●,By asking/pos:ng ques:on via means of the Services;,●,Contac:ng with us through our online chat, phone numbers, emails, or other means of communica:on ,available to You.,This informa:on may be personal, financial, educa:onal, or related to services provided to You.,You may give us informa:on for legal reasons, such as to enter into a contract with us, when You are buying ,Services from us.,Informa8on we receive from other sources,We may receive informa:on about You if You use any of the websites we operate, any other services we provide, or ,from our business partners en:tled to collect informa:on on our behalf.,We also work with third par:es (including, for example, business partners, subcontractors in technical, payment ,and delivery services, adver:sing networks, analy:cs providers, search informa:on providers, credit reference ,agencies, background checking agencies) and may receive informa:on about You from them as part of the service ,we provide You, or for other legal reasons.,Files. We may collect and store the files You upload via the Services. Please do not share with us the files You are ,not permibed to use. Please do not upload or share with us the files that contain Your Personal Data or Personal ,Data of third par:es without permission. We may not guarantee that such Personal Data will be secured.,Who might we share Your data with?,Within Nuovo Step s.r.o. your personal data is only accessible to the employees who need this data for successful ,performance of their official du:es and assignments. Outside Nuovo Step s.r.o.the access to your personal data is ,very restricted for only below described specific cases and in cases when processing of such personal data is ,necessary.,We may share Your Personal Data with third par:es, either because You have consented to allow us to do so or for ,other legal reasons. For example, we may share your Personal Data with:,●,Our marke:ng staff to provide You with promo:onal materials arer You have been provided with our ,Services;,●,Our group companies, which means our subsidiaries, or our ul:mate holding company and its ,subsidiaries;,●,Subcontractors and third par:es for the purpose of the performance of a contract that we hold with ,them or that we hold with You;,●,With third par:es, because You have given consent;,●,With third par:es who provide us services because You have purchased goods or services.,If Nuovo Step s.r.o. uses outsourced service providers who process your data, we sign a data processing and ,protec:on agreement with such en::es obliging the service provider:,a) to implement relevant measures for protec:ng data confiden:ality and security, and ,b) to process personal data in compliance with applicable legisla:on.,Nuovo Step s.r.o. does not transfer your personal data to third par:es outside the European Economic Area or ,countries where the decision on data protec:on compliance is not adopted according to Ar:cle 25.6 of Direc:ve ,95/46/EC or its authori:es according to Ar:cle 45.1 of the General Data Protec:on Regula:on (EU) 2016/679.,Other reasons we may share Your Personal Data with a third party,If Nuovo Step s.r.o. or substan:ally all its assets are acquired by a third party, Personal Data held by it about its ,Users will be one of the transferred assets of the company.,In addi:on, we will share Your Personal Data with third par:es for the following reasons:,●,If we must comply with a legal obliga:on. in certain situa:ons, we may be required to disclose Personal ,Data in response to lawful requests by public authori:es, including to meet na:onal security or law ,enforcement requirements.,●,If it is legally requested by a government agency;,●,To enforce or apply our Terms or other agreements;,●,To protect the rights, property, or safety of Nuovo Step s.r.o., our Users, or others;,●,If exchange informa:on with third par:es aimed to prevent fraud or to reduce our credit or other risks.,Subprocessors ,To facilitate the provision of our Services, Nuovo Step s.r.o. may engage and use data processors who may have ,access to certain Personal Data (“Subprocessors”). Subprocessors may assist us in delivering infrastructure services, ,providing customer support, and sending email no:fica:ons. Before engaging any Subprocessor, Nuovo Step s.r.o. ,diligently evaluates their privacy, security, and confiden:ality prac:ces, and ensures that an agreement is in place ,that implements their applicable obliga:ons.,We may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with ,delivery of our Services (the list may be amended from :me to :me, please check the current version of this ,Privacy Policy):,By providing your explicit consent, you agree that Nuovo Step s.r.o. may engage Subprocessors that comply with ,applicable Regula:ons and security standards set forth in this Policy.,If Subprocessors perform tasks on our behalf, they are contractually bound to keep all collected informa:on ,confiden:al and not to use it for any other purposes than those specified in this Policy. They may provide storage ,and assistance in the facilita:on of technical aspects of the Services or perform func:ons related to the ,administra:on of the Services, such as collec:on and analysis, or other tasks specified in the contractual ,agreements.,Subprocessors remain fully liable for their ac:ons and omissions and all their obliga:ons under relevant ,agreements. Nuovo Step s.r.o. is not responsible in the event that Personal Data is disclosed due to a breach or ,security lapse by any such Subprocessor or their non-compliance with the requirements outlined in this Policy.,Aggregated data,We may, from :me to :me, provide third par:es with data that has been aggregated.,This means that Your Personal Data that could be used to iden:fy You have been anonymized. Data provided to ,third par:es in this way is not Personal Data and is only sta:s:cs or similar data. however, You s:ll retain Your right ,to object.,Where we store and process Your Personal Data,We primarily store and process Your personal data in the EU/European Economic Area or USA. If You are from EU, ,by accep:ng this Privacy Policy, You give us the right to store Your Personal Data in EEA and USA. We assure You ,that all Your data is encrypted securely, and no unauthorized persons may access them.,For the EU Ci8zens:,Some examples of reasons Your data may be processed outside the EEA include:,En:ty NameLoca:on of SubprocessorsPurpose of Processing,WEWEB SASFranceThird-party hos:ng provider,Supabase, IncSingapore, USAThird-party service provider of User ,authen:ca:on tools,Pipedream, Inc.Delaware, USAThird-party service provider of User ,support tools,●,Order fulfillment;,●,Payment processing;,●,Technical support services.,If Your Personal Data cannot be processed within the EEA, we will:,●,Comply with all data protec:on principles;,●,Where possible, choose a country that is on the list of the EU Commissions’ countries that provide ,adequate protec:on for the rights and freedoms of data subjects;,●,Make sure we have assessed the adequacy of protec:ons in all other cases.,Transmission and storage of Your Personal Data,Unfortunately, the transmission of informa:on via the internet is not completely secure. We cannot guarantee the ,security of Your data as it is transmibed and stored, however, we shall use best prac:ce to ensure Your data is ,encrypted to the standard required in the GDPR to protect Your Personal Data.,How long will we keep your Personal Data?,We will not retain Your Personal Data for longer than required.,We will keep Your Personal Data:,●,For as long as required by law,●,Un:l we no longer have a valid reason for keeping it,●,Un:l You request us to stop using it or delete it.,We may keep just enough of Your Personal Data to ensure that we comply with Your requests not to use Your ,Personal Data or comply with Your right to erasure. For example, we must keep Your request to be erased even if it ,includes your Personal Data un:l such :me as You are no longer our User, or for tax purposes etc.,If You have ques:ons about our Data Reten:on Policy, we can provide You a copy. Please contact: ,dpo@nuovostep.com.,If You chose not to give your Personal Data to us,If the Personal Data is necessary in order to provide services to You under a contract between You and Nuovo Step ,s.r.o., we will have to refuse entering into that contract or providing the services before You give us Your Personal ,Data.,Your Rights,We will respect Your legal rights to Your Personal Data.,Below are the rights that You have under law, and what we do to protect those rights:,Legal rightWhat we do to protect Your rights,The right to be We are publishing this Privacy Policy to keep You informed as to what we do with Your ,informedPersonal Data. We strive to be transparent about how we use Your data. We will also ,answer all Your ques:ons regarding this Policy, send to the dpo@nuovostep.com,The right to You have the right to access Your informa:on. Please contact our Data Protec:on Officer ,accessat dpo@nuovostep.com if You wish to access the Personal Data we hold about You.,The right to If the informa:on we hold about You is inaccurate or not complete, You have the right to ,rec:fica:onask us to rec:fy it. If that data has been passed to a third party with Your consent or for ,legal reasons, then we must also ask them to rec:fy the data. Please contact our Data ,Protec:on Officer if You need us to rec:fy Your informa:on: dpo@nuovostep.com,The right to This is some:mes called ‘the right to be forgoben’. If You want us to erase all Your ,erasurepersonal data, and we do not have any legal reason to con:nue to process and hold it, ,please contact our Data Protec:on Officer: dpo@nuovostep.com,The right to You have the right to ask us to restrict how we process Your data. This means we are ,restrict permibed to store the data but not further process it. We keep just enough data to make ,processingsure we respect Your request in the future. If You want us to restrict processing of Your ,data, please contact our Data Protec:on Office: dpo@nuovostep.com,The right to We must allow You to obtain and reuse Your personal data for Your own purposes across ,data services in a safe and secure way, without this effec:ng the usability of Your data. Please ,portabilitycontact our Data Protec:on Officer if You want informa:on how to port Your data ,elsewhere: dpo@nuovostep.com. This right only applies to personal data that You have ,provided to us as the Data Controller. The data must be held by us by consent or for the ,performance of a contract.,The right to You have the right to object to us processing Your data even if it is based on our legi:mate ,objectinterests, the exercise of official authority, direct marke:ng (including data aggrega:on), ,and processing for the purposeless sta:s:cs. If You wish to object, please contact our Data ,Protec:on Officer: dpo@nuovostep.com,The right to If You have given us Your consent to process your data but have changed your mind later, ,withdrawYou have the right to withdraw Your consent at any :me, and we must stop processing ,consentYour data. If You want to withdraw Your consent, please contact our Data Protec:on ,Officer: dpo@nuovostep.com,The right to You have the right to complain to the Office of the Commissioner for Personal Data ,complain to a Protec:on if You feel that we have not responded to Your requests to solve a problem. You ,Supervisory can find their contact details here:,AuthorityPersonal Data Protec8on Office ,The Office for Personal Data Protec8on,Pplk. Sochora 27 CZ-170 00 PRAGUE 7,Tel: +420 234 665 111 / Fax: +420 234 665 444,Email: info@uoou.cz,Website: hap://www.uoou.cz,Age Limita8ons,To the extent prohibited by applicable law, we do not allow use of our Services and Websites by anyone younger ,than 16 years old. If You learn that anyone younger than 16 has unlawfully provided us with Personal Data, please ,contact us and we will take steps to delete such informa:on.,Changes to this Privacy Policy,We may change this Privacy Policy from :me to :me. Laws, regula:ons and industry standards evolve, which may ,make those changes necessary, or we may make changes to our business. We will post the changes to this page and ,encourage You to review them to stay informed. If we make changes that materially alter Your privacy rights, we ,will provide addi:onal no:ce, such as via email or through the Services. If You disagree with the changes to this ,Privacy Policy, You should deac:vate your account.,How can You reach us?,This is our registered address, company number and contact informa:on:,Nuovo Step s.r.o.,Company Registra:on Number: 6673888,Email: dpo@nuovostep.com,Policy Versions,Version 1.0. Last modified: March 2023.





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