Nex-Tech

Account Privacy

Add Comment

We make life better by providing World Class Technology SIGN UP NOW <ul> <li>Residential <ul> <li>TV Now <ul> <li>Devices</li> <li>TV Everywhere</li> <li>FAQ</li> </ul> </li> <li>Internet <ul> <li>Premium Wi-Fi</li> <li>Wi-Fi Manager</li> <li>Internet Security &amp. Backup</li> <li>Acceptable Use Policy</li> <li>Fiber Gaming Network</li> </ul> </li> <li>Voice <ul> <li>Communications Portal</li> <li>Battery Replacement</li> <li>Local Service Description</li> <li>Accessibility for Disability</li> </ul> </li> <li>Fiber Information <ul> <li>Gem</li> <li>Great Bend</li> <li>Hesston</li> <li>Rural Oberlin</li> <li>Salina</li> </ul> </li> <li>Home Security</li> <li>Nex-Tech Wireless</li> <li>Protection Plus</li> <li>Assistance Programs ACP <ul> <li>Lifeline</li> </ul> </li> </ul> </li> <li>Business <ul> <li>Business Voice, Video &amp. Chat <ul> <li>Business Internet</li> <li>Cloud Phone</li> <li>Cloud Fax</li> <li>Phone Systems</li> <li>Video</li> <li>Infrastructure</li> </ul> </li> <li>Managed IT &amp. Cloud <ul> <li>Cybersecurity</li> <li>Nex-Tech Cloud</li> <li>Managed Microsoft 365</li> <li>Technology as a Service</li> </ul> </li> <li>Security <ul> <li>Cybersecurity</li> <li>Physical Security</li> </ul> </li> <li>Tech Edge <ul> <li>Registration</li> <li>Tech Edge App</li> </ul> </li> </ul> </li> <li>Carrier <ul> <li>Network Monitoring | NOC</li> <li>CALEA</li> <li>Data Transport &amp. Internet</li> <li>Cordell Network Solutions <ul> <li>CINAS</li> <li>ISD4000</li> <li>VQM</li> <li>MODEL 1000</li> </ul> </li> <li>Meet the Team</li> </ul> </li> <li>Creative <ul> <li>Strategy</li> <li>Design</li> <li>Digital</li> <li>Video</li> <li>Our Work</li> <li>Our Team</li> </ul> </li> <li>Company <ul> <li>Contact</li> <li>Careers</li> <li>News</li> <li>Scholarships</li> <li>Nex-Generation</li> <li>Donations &amp. Sponsorships</li> <li>Community</li> <li>Game Time</li> <li>Economic Development</li> <li>About</li> <li>Locations</li> <li>World’s Greatest</li> </ul> </li> <li>Customer <ul> <li>Pay My Bill</li> <li>Webmail</li> <li>My Services</li> <li>Billing Information</li> <li>Contact</li> <li>Loyalty Rewards</li> <li>Classifieds</li> <li>Directory Search</li> <li>Fiber Gaming Network</li> </ul> </li> </ul> <ul> <li>Residential <ul> <li>TV Now <ul> <li>Devices</li> <li>TV Everywhere</li> <li>FAQ</li> </ul> </li> <li>Internet <ul> <li>Premium Wi-Fi</li> <li>Wi-Fi Manager</li> <li>Internet Security &amp. Backup</li> <li>Acceptable Use Policy</li> <li>Fiber Gaming Network</li> </ul> </li> <li>Voice <ul> <li>Communications Portal</li> <li>Battery Replacement</li> <li>Local Service Description</li> <li>Accessibility for Disability</li> </ul> </li> <li>Fiber Information <ul> <li>Gem</li> <li>Great Bend</li> <li>Hesston</li> <li>Rural Oberlin</li> <li>Salina</li> </ul> </li> <li>Home Security</li> <li>Nex-Tech Wireless</li> <li>Protection Plus</li> <li>Assistance Programs ACP <ul> <li>Lifeline</li> </ul> </li> </ul> </li> <li>Business <ul> <li>Business Voice, Video &amp. Chat <ul> <li>Business Internet</li> <li>Cloud Phone</li> <li>Cloud Fax</li> <li>Phone Systems</li> <li>Video</li> <li>Infrastructure</li> </ul> </li> <li>Managed IT &amp. Cloud <ul> <li>Cybersecurity</li> <li>Nex-Tech Cloud</li> <li>Managed Microsoft 365</li> <li>Technology as a Service</li> </ul> </li> <li>Security <ul> <li>Cybersecurity</li> <li>Physical Security</li> </ul> </li> <li>Tech Edge <ul> <li>Registration</li> <li>Tech Edge App</li> </ul> </li> </ul> </li> <li>Carrier <ul> <li>Network Monitoring | NOC</li> <li>CALEA</li> <li>Data Transport &amp. Internet</li> <li>Cordell Network Solutions <ul> <li>CINAS</li> <li>ISD4000</li> <li>VQM</li> <li>MODEL 1000</li> </ul> </li> <li>Meet the Team</li> </ul> </li> <li>Creative <ul> <li>Strategy</li> <li>Design</li> <li>Digital</li> <li>Video</li> <li>Our Work</li> <li>Our Team</li> </ul> </li> <li>Company <ul> <li>Contact</li> <li>Careers</li> <li>News</li> <li>Scholarships</li> <li>Nex-Generation</li> <li>Donations &amp. Sponsorships</li> <li>Community</li> <li>Game Time</li> <li>Economic Development</li> <li>About</li> <li>Locations</li> <li>World’s Greatest</li> </ul> </li> <li>Customer <ul> <li>Pay My Bill</li> <li>Webmail</li> <li>My Services</li> <li>Billing Information</li> <li>Contact</li> <li>Loyalty Rewards</li> <li>Classifieds</li> <li>Directory Search</li> <li>Fiber Gaming Network</li> </ul> </li> </ul> We make life better by providing World Class Technology <ul> <li>Residential <ul> <li>TV Now <ul> <li>Devices</li> <li>TV Everywhere</li> <li>FAQ</li> </ul> </li> <li>Internet <ul> <li>Premium Wi-Fi</li> <li>Wi-Fi Manager</li> <li>Internet Security &amp. Backup</li> <li>Acceptable Use Policy</li> <li>Fiber Gaming Network</li> </ul> </li> <li>Voice <ul> <li>Communications Portal</li> <li>Battery Replacement</li> <li>Local Service Description</li> <li>Accessibility for Disability</li> </ul> </li> <li>Fiber Information <ul> <li>Gem</li> <li>Great Bend</li> <li>Hesston</li> <li>Rural Oberlin</li> <li>Salina</li> </ul> </li> <li>Home Security</li> <li>Nex-Tech Wireless</li> <li>Protection Plus</li> <li>Assistance Programs ACP <ul> <li>Lifeline</li> </ul> </li> </ul> </li> <li>Business <ul> <li>Business Voice, Video &amp. Chat <ul> <li>Business Internet</li> <li>Cloud Phone</li> <li>Cloud Fax</li> <li>Phone Systems</li> <li>Video</li> <li>Infrastructure</li> </ul> </li> <li>Managed IT &amp. Cloud <ul> <li>Cybersecurity</li> <li>Nex-Tech Cloud</li> <li>Managed Microsoft 365</li> <li>Technology as a Service</li> </ul> </li> <li>Security <ul> <li>Cybersecurity</li> <li>Physical Security</li> </ul> </li> <li>Tech Edge <ul> <li>Registration</li> <li>Tech Edge App</li> </ul> </li> </ul> </li> <li>Carrier <ul> <li>Network Monitoring | NOC</li> <li>CALEA</li> <li>Data Transport &amp. Internet</li> <li>Cordell Network Solutions <ul> <li>CINAS</li> <li>ISD4000</li> <li>VQM</li> <li>MODEL 1000</li> </ul> </li> <li>Meet the Team</li> </ul> </li> <li>Creative <ul> <li>Strategy</li> <li>Design</li> <li>Digital</li> <li>Video</li> <li>Our Work</li> <li>Our Team</li> </ul> </li> <li>Company <ul> <li>Contact</li> <li>Careers</li> <li>News</li> <li>Scholarships</li> <li>Nex-Generation</li> <li>Donations &amp. Sponsorships</li> <li>Community</li> <li>Game Time</li> <li>Economic Development</li> <li>About</li> <li>Locations</li> <li>World’s Greatest</li> </ul> </li> <li>Customer <ul> <li>Pay My Bill</li> <li>Webmail</li> <li>My Services</li> <li>Billing Information</li> <li>Contact</li> <li>Loyalty Rewards</li> <li>Classifieds</li> <li>Directory Search</li> <li>Fiber Gaming Network</li> </ul> </li> </ul> <ul> <li>Residential <ul> <li>TV Now <ul> <li>Devices</li> <li>TV Everywhere</li> <li>FAQ</li> </ul> </li> <li>Internet <ul> <li>Premium Wi-Fi</li> <li>Wi-Fi Manager</li> <li>Internet Security &amp. Backup</li> <li>Acceptable Use Policy</li> <li>Fiber Gaming Network</li> </ul> </li> <li>Voice <ul> <li>Communications Portal</li> <li>Battery Replacement</li> <li>Local Service Description</li> <li>Accessibility for Disability</li> </ul> </li> <li>Fiber Information <ul> <li>Gem</li> <li>Great Bend</li> <li>Hesston</li> <li>Rural Oberlin</li> <li>Salina</li> </ul> </li> <li>Home Security</li> <li>Nex-Tech Wireless</li> <li>Protection Plus</li> <li>Assistance Programs ACP <ul> <li>Lifeline</li> </ul> </li> </ul> </li> <li>Business <ul> <li>Business Voice, Video &amp. Chat <ul> <li>Business Internet</li> <li>Cloud Phone</li> <li>Cloud Fax</li> <li>Phone Systems</li> <li>Video</li> <li>Infrastructure</li> </ul> </li> <li>Managed IT &amp. Cloud <ul> <li>Cybersecurity</li> <li>Nex-Tech Cloud</li> <li>Managed Microsoft 365</li> <li>Technology as a Service</li> </ul> </li> <li>Security <ul> <li>Cybersecurity</li> <li>Physical Security</li> </ul> </li> <li>Tech Edge <ul> <li>Registration</li> <li>Tech Edge App</li> </ul> </li> </ul> </li> <li>Carrier <ul> <li>Network Monitoring | NOC</li> <li>CALEA</li> <li>Data Transport &amp. Internet</li> <li>Cordell Network Solutions <ul> <li>CINAS</li> <li>ISD4000</li> <li>VQM</li> <li>MODEL 1000</li> </ul> </li> <li>Meet the Team</li> </ul> </li> <li>Creative <ul> <li>Strategy</li> <li>Design</li> <li>Digital</li> <li>Video</li> <li>Our Work</li> <li>Our Team</li> </ul> </li> <li>Company <ul> <li>Contact</li> <li>Careers</li> <li>News</li> <li>Scholarships</li> <li>Nex-Generation</li> <li>Donations &amp. Sponsorships</li> <li>Community</li> <li>Game Time</li> <li>Economic Development</li> <li>About</li> <li>Locations</li> <li>World’s Greatest</li> </ul> </li> <li>Customer <ul> <li>Pay My Bill</li> <li>Webmail</li> <li>My Services</li> <li>Billing Information</li> <li>Contact</li> <li>Loyalty Rewards</li> <li>Classifieds</li> <li>Directory Search</li> <li>Fiber Gaming Network</li> </ul> </li> </ul> SIGN UP NOW Account Privacy CPNI CPNI is a communications industry abbreviation that stands for Customer Proprietary Network Information. CPNI refers to your telephone service, including the charges on your bill. the services you subscribe to. and your usage data and calling patterns. In short, it is your private information about your communication services. The Federal Communications Commission (FCC) has mandated new CPNI ‘must comply’ rules for all telecommunications companies. The new rules are designed to safeguard your information from anyone who is not authorized to have access to your account. The new rules were effective December 8, 2007. To comply with these new rules, there are four security measures that Nex-Tech will be implementing to ensure your information is safeguarded from unauthorized access. <ol> <li>Each time you call Nex-Tech to speak with a customer service representative regarding your account, we will be required to ask a verification question, and you will be required to provide an appropriate answer to the question to ensure we are speaking with an authorized contact on your account.</li> <li>Once authorization has been established, we can discuss information about specific calls that you have made after you provide the date of call, length of call and call destination. If you are unable to provide specific details, we can send a copy of this information to the account address on record.</li> <li>If you stop by any Nex-Tech office to make account inquiries, you may be required to show personal photo identification before we can discuss or release any account information.</li> <li>You may add up to four authorized contacts by completing and returning the form below. In order to protect your information, only these authorized contacts will be allowed to make inquiries or changes to your account. Inquiries or requests from other parties, including those of a spouse, cannot be honored if they are not an authorized contact or listed on the account. If you are uncertain who is an authorized contact on your account, please contact your local office for clarification.</li> </ol> Additional information for businesses: Business customers that have a dedicated account representative at Rural Telephone/Nex-Tech are exempt from these rules. However, in the instance your account representative is not in the office when you call, we want to have verification information on file so one of our Customer Service staff can assist you. To select your verification question and add authorized contacts to your account, please print and fill out the appropriate form below and return it to your nearest Nex-Tech store, submit the form with your next bill payment, or mail it to Nex-Tech, P.O. Box 158, Lenora, KS 67645. Residential CPNI Form Business CPNI Form About Careers News Community Donations &amp. Sponsorships Scholarships Nex-Generation Economic Development Help Desk Support Articles TV Now FAQ Scams &amp. Identity Protection Data Protection Tips Trust Center Consumer Information Capital Credits Terms of Service Non Discrimination Privacy Statement Account Privacy Search for: © Nex-Tech 2023 2418 Vine St. Hays KS 67601 877.625.7872 Nex-Tech is an equal opportunity provider and employer. About Careers News Community Donations &amp. Sponsorships Scholarships Nex-Generation Economic Development Help Desk Support Articles TV Now FAQ Scams &amp. Identity Protection Data Protection Tips Trust Center Consumer Information Capital Credits Terms of Service Non Discrimination Privacy Statement Account Privacy Search for: © Nex-Tech 2023 2418 Vine St. Hays KS 67601 877.625.7872 Nex-Tech is an equal opportunity provider and employer.