Red Shield VPN

Refund policy




Your IP: 5.78.55.193 United States of America, Ashburn You are not protected EN ENRU Subscribe <ul> <li> Main menu <ul> <li>About</li> <li>Applications</li> <li>Prices</li> <li>Help</li> <li>Account</li> </ul> </li> <li> Applications <ul> <li> Android <ul> <li> Installation and use </li> <li> Problem solving <ul> <li> VPN sometimes disconnects </li> </ul> </li> </ul> </li> <li> iOS (iPhone / iPad) <ul> <li> Installation and use </li> </ul> </li> <li> Windows <ul> <li> Installation and use </li> </ul> </li> <li> macOS <ul> <li> Installation and use </li> </ul> </li> </ul> </li> <li> Manual setup <ul> <li> ❗ WireGuard <ul> <li> Android </li> <li> Windows </li> <li> iPhone / iPad </li> <li> macOS </li> <li> Linux <ul> <li> Ubuntu </li> <li> Debian 10 </li> <li> Others </li> </ul> </li> <li> Routers <ul> <li> Mikrotik </li> <li> Keenetic </li> <li> OpenWrt </li> </ul> </li> </ul> </li> <li> OpenVPN <ul> <li> Android <ul> <li> Setup and usage </li> <li> Always on </li> <li> Battery saving </li> </ul> </li> <li> Windows <ul> <li> Setup and usage </li> </ul> </li> <li> Linux <ul> <li> Ubuntu: setup and usage </li> </ul> </li> <li> Routers <ul> <li> Mikrotik </li> </ul> </li> </ul> </li> </ul> </li> <li> Support &amp. 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FAQ <ul> <li> ❓ Frequently asked questions </li> <li> Support </li> </ul> </li> <li> Red Shield VPN <ul> <li> About </li> <li> What is VPN? </li> <li> Warrant canary </li> <li> Terms of Service </li> <li> Refund policy </li> <li> Privacy Policy </li> <li> Bug Bounty </li> </ul> </li> <li> Features <ul> <li> RedLink &amp. RedLink Shadow Protocols </li> <li> Double VPN </li> <li> IPv6 leak protection </li> <li> DNS leak protection </li> <li> Kill Switch </li> </ul> </li> </ul> Refund policy <p> <strong>Updated on February 18, 2023.</strong> </p> <p> </p>In brief<p>If you paid for a subscription <strong>using a bank card</strong> and requested a refund <strong>no later than 14 days</strong> after the <strong>first payment</strong>, providing the number of the card with which the subscription was paid, we will refund the funds excluding the costs of accepting the payment and returning the payment.</p> <p>You can send a request for a refund in the "Support" section of the application or send an email to contact@redshieldvpn.com.<br>In the request, send us the full number of the card with which the subscription was paid.</p> <br>Glossary<p> <em>Fees – </em>the sum of any charges, costs and expenses related to refund, including without limitation any currency exchange related costs.<br> <em>Gift card </em>– one of the ways to subscribe to Red Shield VPN using gift coupon, which may be transferred to any user.<br> <em>Money-back Guarantee </em>– guarantee period for full refund regardless of the reason.<br> <em>Resellers </em>– intermediary internet platforms through which it is also possible to purchase subscription to Red Shield VPN.<br> <em>Red Shield VPN </em>– VPN service provider. Hereinafter also ‘we’, ‘our’ <em>Services </em>– virtual private network (VPN) services.<br> <em>Subscriber </em>– the user, who purchased subscription to Red Shield VPN or Gift card.<br>Subscription - the ability to use Red Shield VPN services for a paid period.</p> <p> </p> <strong>Terms of refund - Red Shield VPN subscription.</strong> <ol> <li> <p>Only payments made by bank card can be refunded.<br>To avoid violating anti-money laundering laws, refunds of payments in cryptocurrency or cash are not possible at all.</p> </li> <li> <p>Refunds are only possible upon request no later than 14 days after first payment.</p> </li> <li> <p>Only the first payment on the account can be refunded.</p> </li> <li> <p>Refunds will be made less all processing fees for the incoming Subscription payment and refund costs.</p> </li> <li> <p>Refunds are only possible to the same card from which the subscription was paid.</p> </li> <li> <p>Refunds for payments made in the App Store and Google Play are handled entirely by Apple. We are unable to help you. Follow Apple’s instructions on how to request a refund.</p> </li> </ol> <p> </p> <strong>Terms of refund - Gift card.</strong> <p>Refunds for Gift cards are not possible at all.</p> Red Shield VPN <ul> <li>About</li> <li>Prices</li> <li>Applications</li> <li>Locations</li> <li>Account</li> </ul> Help <ul> <li>What is VPN</li> <li>Frequently asked questions</li> <li>Support</li> <li>Terms of Service</li> <li>Privacy Policy</li> <li>Refund Policy</li> </ul> <p>© 2017-2023, Red Shield VPN <br> All rights reserved <br> <br> Private Networks LP<br> Suite 1 4 Queen Street<br> Edinburgh<br> United Kingdom, EH2 1JE<br> <br> Private Network Labs LLC <br> +15592582611 <br> 512 Lucerne Ave.<br> Suite 169<br> Lake Worth, FL 33460<br> <br> contact@redshieldvpn.com<br> </p> <small>We use cookies to improve your experience and keep some data like language selected and authorization tokens. See our privacy policy for details.</small> Accept &amp. Close Accept





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