Shopping online Shopping online <p> Welcome to shopping online at allenandunwin.com.
If this is your first time, please take a few moments to read the information below. .
</p> How to make a purchase <p> To find a specific title, you can search by title, author, ISBN or keyword in the quick search box at the top of the page, or click on 'Advanced Search' for more options.
You can also browse all our books by subject category.
</p>
<p>To purchase, click the 'add to basket' button.</p>
<p> You can keep adding items to your shopping basket as you browse the online shop.
</p>
<p> Each time an item is added, your shopping basket in the top right hand corner will be updated.
You are able to edit and delete items from your shopping basket at any time by clicking on 'My Cart'.
</p>
<p> Nothing is finalised until you submit your payment details, so feel free to add and remove items until you are happy with your choices.
</p>
<p> To pay for your items, return to your shopping basket (top right hand corner of the website) and you will be prompted to sign in or continue as a guest.
You will also be required to enter delivery and payment details.
</p>
<p> Allen &.
Unwin receives online payments using the following credit cards: <strong>VISA</strong>, <strong>MASTERCARD</strong>, <strong>AMERICAN EXPRESS</strong>, <strong>JCB</strong> and <strong>UNIONPAY</strong>.
</p> Returns <p> Take care when selecting your items as<strong> we don’t offer refunds or exchanges for online purchases unless they are faulty</strong>.
If you're unsure or have a question about one of our products, do contact us and we'll get back to you as soon as we can.
</p> Availability Guide <p>
<strong>Not Yet Published:</strong> Unfortunately, we cannot take orders ahead of publication.
Please check the book's publication month and return then to place your order.
</p>
<p>
<strong>Out of Print:</strong> The book is no longer being reprinted and we have no stock available for sale.
</p>
<p>
<strong>Print on Demand: </strong>The book is printed to order and may take up to 6 weeks from the date your order is placed to be despatched.
We will debit your credit card on the next working day after we receive your order.
Please note that any other title/s ordered at the same time will be held until the print-on-demand title is also ready for despatch.
</p> Online security <p> All online purchases are carried out within a secure browser window that uses 128 bit encryption to protect your personal information from being intercepted by an unauthorised party.
</p>
<p> A secure browser window is indicated by a locked padlock symbol that appears at the foot of the browser.
The URL should also change, to start with 'https://...' instead of 'http://...' </p>
<p> Allen &.
Unwin will never ask you to provide personal information like your bank details, credit card details, your address, driving licence or passport numbers via email.
</p> Shipping Country Delivery type Delivery time First book Each book thereafter Australia and New Zealand Australia Post e-Parcel 7-14 days Free Free International / all other countries 1st Class Airmail 2-3 weeks $10.00 $5.00 International / all other countries Courier 7-10 days $25.00 $10.00 <p> </p>
<p>The cost of shipping will be added to the value of your order.</p>
<p> You order will be delivered by Australia Post unless you have selected to use international courier.
<strong>Please note the above delivery times are a guide only and cannot be guaranteed as there may be delays with Australia Post or other carriers.</strong> For delivery within Australia &.
New Zealand, please allow up to 14 days for your book to arrive.
</p> Important shipping information <p> Other than international courier orders, all orders are despatched as e-parcels with Australia Post.
E-parcels must be signed for on delivery, and if you are not available to sign, a card will be left, the parcel will be taken to your local post office and it will need to be collected by you.
Books not collected will be returned to our distributors.
</p>
<p> Packages sent by international courier requires a signature on delivery and therefore cannot be delivered to a PO box.
We suggest you have the package sent to an address where someone is always there, like a work address if possible.
</p> Customer service contact <p> If you have a question about payment, delivery or availability or books, please contact us and we will get back to you as soon as possible.
Please quote your order reference number so we can easily find your order.
</p>
<p>Alternatively, you can send an email to weborders@allenandunwin.com</p> Frequently asked questions <p>Please see our Shopping FAQs page.</p>