Privacy Policy<p>Last Changes to Privacy Policy: 12/19/2022</p>
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<p>We are strongly committed to letting you know how we will collect and use your personal information.
The policies below are applicable to the “How We Feel” app published by How We Feel and its related companies.
the How We Feel website located at www.howwefeel.org.
all e-mail newsletters published or distributed by Organization.
and all other interactive features and communications provided by Organization, however accessed and/or used, that are operated by us, made available by us, or produced and maintained by Organization (collectively “Organization” or “we”, “us”, or “our”) (“App”).
We have established this privacy policy (“Privacy Policy”) to let you know the kinds of personal information we may gather during your use of this App, why we gather your information, what we use your personal information for, when we might disclose your personal information, and how you can manage your personal information.
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<p>Please be advised that the practices described in this Privacy Policy apply only to information gathered online through our App.
It does not apply to information that you may submit to us offline or by companies or organizations to which we may link or who may link to us.
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<p>By using our App, you are accepting the practices described in our Privacy Policy.
If you do not agree to the terms of this Privacy Policy, please do not use the App.
We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice.
Your continued use of our App following the posting of changes to these terms will mean you accept those changes.
If we intend to apply the modifications or amendments to this Privacy Policy retroactively or to personal information already in our possession, we will provide you with notice of the modifications or amendments.</p>
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<p>If you have any questions about this Privacy Policy or don’t see your concerns addressed here, you should contact us by email at privacy@howwefeel.org.</p>
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</p>What Information About Me Is Collected and Stored?<p>
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<p>We recognize that your use of the App may involve sensitive and highly personal feelings.
We have designed the App to minimize the personal information that is collected from you.</p>
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<p>We collect two basic types of information from you in conjunction with your use of the App, personal information and non-personal information.
Personal information is information that you supply to us, as described more fully below.
Non-personal information is information that does not personally identify you.
It is diagnostic data that we aggregate, such as which emotions are most frequently chose, which videos are watched and for how long, and other data about the performance of the App.</p>
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<p>Personal Information</p>
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<p>As a general matter, you can use and browse the App without submitting your personal information to us.
However, there are a few circumstances in which you may supply us with your personal information.
The following lists the ways in which we may collect your personal information.</p>
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<li>Registration for an account on the App</li>
<li>Profile information that You provide for Your user profile </li>
<li>Your member ID when required to access the How We Feel service</li>
<li>Information shared to receive alerts or other information via email, text or notifications.</li>
<li>App related communications, e.g.
customer support</li>
<li>Submission of content or other data and information on any part of the App that permits it</li>
<li>Any other place on the App where you knowingly volunteer personal information</li>
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<p>In addition, when you register for an account with the App, that registration is with Apple and is stored through your Apple device and Apple account.
We do not collect, store, or have access to that information.</p>
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<li>HealthKit data is stored locally on device.
Data shared between HealthKit and How We Feel is not synced or stored anywhere else.</li>
<li>HealthKit data will not be used for marketing, advertising or use-based data mining, including by third parties.</li>
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<p>Non-Personal Information</p>
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<p>In addition, when you interact with the App, we may collect certain information that does not identify you individually and our servers may automatically keep an activity log of your use of our App (“Non-Personal Information”).
Generally, we collect and store the following categories of Non-Personal Information:</p>
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<li>Non-identifiable demographic data such as age, gender, and the name of emotions as part of collecting personal information</li>
<li>Device information about your computer, browser, mobile device, or other device that you use to access the App.
This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information.</li>
<li>Analytics and usage information about your use of the App.
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<li>Additional “traffic data” and log files such as time of access, date of access, software crash reports, session identification number, access times, and referring App addresses.</li>
<li>Other information regarding your use of the App.</li>
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<p>Collection of Your Source IP Address/Location Information</p>
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<p>We do not store your device’s source IP address.
We do, however, receive information which will disclose which city you are in at the time you use the app.
We will delete any location information that you request is deleted.
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<p>Use of Cookies and Other Tracking Technologies</p>
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<p>Like many websites and mobile applications, we use “cookies”, which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences and actions.
We may also use cookies to monitor traffic, improve the App and make it easier and/or relevant for your use.
Like many sites, we use cookies, web beacons and similar technologies to record your preferences, and track the use of our properties.
We may also use these technologies to monitor traffic, improve the App and make it easier and/or relevant for your use.
If you delete your cookies or if you set your browser or device to decline these technologies, some features of the App may not work or may not work as designed.
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<p>We use both “session” cookies and “persistent” cookies.
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We do not use flash cookies, web storage, web beacons or other technology that tracks your browsing history across multiple websites.</p>
<p>We use cookies for the other purposes set out below: </p>
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<li>We use cookies to remind us who you are and to find your account information in our database when you access a service so you do not need to log in at every visit.
This helps us to provide you with service tailored to your specific needs and interests.
A cookie is created when you register for a service </li>
<li>We use cookies to determine the browser the visitor uses so the site can be designed to work properly with the most common versions of different browsers </li>
<li>We use cookies in conjunction with sending you e-mail newsletters</li>
<li>Advertisers that place ads on the Apps may use cookies </li>
<li>We use cookies in conjunction with analysis of your use of our App and generate analytics regarding our App</li>
<li>We use cookies to estimate our audience size.
Your browser is given a unique cookie that helps us determine whether yours is a repeat visit or a first visit </li>
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<p>We also use various analytics services on our App to help us analyze how users interact with and use the App, compile reports on the App’s activity, and provide other services related to App activity and usage.
These analytics services use technologies that may collect various information from you such as your IP address, time of visit, whether you are a return visitor, and any referring site.
The App does not use these analytics services to gather information that personally identifies you.
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<p>We use the following third party analytics services:</p>
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<p>Name of Service</p>
<p>Link to Privacy Policy</p>
<p>Mixpanel</p>
<p>Privacy Policy</p>
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<p>We use Mixpanel as a third party analytics service.
Mixpanel provides information to us about how the App is used, e.g.
which features have the highest use, so that we can continue to improve the App.
You can learn about your options to opt-out of mobile tracking by certain advertising networks through your device settings.
For more information about how to change these settings for Apple or Android devices, see:</p>
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<p>Apple: http://support.apple.com/kb/HT4228 </p>
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<p>Android: http://www.google.com/policies/technologies/ads/ .
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<p>Please note that opting-out of advertising networks services does not mean that you will not receive advertising while using our App or on other App, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these programs.
It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms.</p>
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<p>How Do We Use Your Information?</p>
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<p>We use the information we learn from you to help us personalize and continually improve your experience on the App.
We may use your Personal and Non-Personal Information in the following ways:</p>
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<p>General Uses</p>
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<li>To provide the Organization’s products and services</li>
<li>To communicate with you about your account or transactions with us or other users of the App (including service related announcements) and send you information about features and enhancements on our App </li>
<li>To upload your content to our App as you request</li>
<li>To permit you to update, edit, and manage your content on our App </li>
<li>To communicate with you about changes to our policies</li>
<li>To personalize content and experiences on our App, including providing you reports, recommendations and feedback based on your preferences</li>
<li>To analyze, optimize or improve our products, services and operations</li>
<li>To automatically update the App on your device</li>
<li>To prevent activities that may violate our policies</li>
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<p>Who Do We Provide Your Information To?</p>
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<p>Except as disclosed in this Privacy Policy, we do not disclose information about your Personal Information.
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<p>Third-Party Agents and Service Providers</p>
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<p>We have third party agents, subsidiaries, affiliates and partners that perform functions on our behalf, such as hosting, billing, push notifications, storage, bandwidth, content management tools, analytics, customer service, fraud protection, etc.
These entities have access to the Personal Information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that Personal Information.
They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the App.
Any third party with whom the app shares user data will provide the same or equal protection of user data as stated in the app’s privacy policy and required by the App Store Guidelines.
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<p>Business Partners and Research Partners</p>
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<p>We may also share your personal information with other business partners, research partners and third parties in order to fulfill the purposes of the App.
You may withdraw your consent to our sharing of your Personal Information at any time by following the opt-out process described below, but please understand that this may impact your ability to successfully use the App.</p>
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<p>Emergency Situations</p>
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<p>We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the App.
(b) protect and defend our rights or property, the App or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the App or the public.
This includes exchanging information with other companies and organizations for fraud protection.</p>
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<p>What Steps Are Taken To Keep Personal Information Secure?</p>
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<p>Your information collected through the App will be stored and processed in the United States.
We exercise care in providing secure transmission of your information from your device to our servers.
Personal Information collected by our App are stored in secure operating environments that are not available to the public.
Our security procedures mean that we may occasionally request proof of identity before we disclose your Personal Information to you.
Please understand, however, that while we try our best to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
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<p>How Long Do We Keep Your Information?</p>
<p>Following termination or deactivation of your account, we will delete your personal information, provided that Organization, or its service providers may retain information (including your profile information) for a commercially reasonable time for backup, archival, and/or audit purposes.
If you have any questions about termination or deactivation of your account, please contact us directly at privacy@howwefeel.org.
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<p>What Happens When I Link To or From Another Location?</p>
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<p>This App may contain links to other Apps and websites operated by third parties.
Please be advised that the practices described in this Privacy Policy for Organization do not apply to information gathered through these other Apps or websites.
We are not responsible for the actions and privacy policies of third parties and other Apps or websites.
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<p>Governing Law</p>
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<p>This App is published in the United States.
We attempt to protect the Personal Information of all users of our App and we attempt to comply with local data protection and consumer rights laws to the extent they may apply to the Organization’s services, but our App is located and targeted to United States citizens and our policies are directed at compliance with those laws.
If you are uncertain whether this privacy policy conflicts with the applicable local privacy laws where you are located, you should not submit your Personal Information to Organization.
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<p>Assignment</p>
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<p>We may change our ownership or corporate organization while providing the App.
We may also sell certain assets associated with the App.
As a result, please be aware that in such event we may transfer some or all of your information to an organization acquiring all or part of our assets or to another organization with which we have merged.
Under such circumstances we would, to the extent possible, require the acquiring party to follow the practices described in this Privacy Policy, as it may be amended from time to time.
Nevertheless, we cannot promise that an acquiring entity or the merged entity will have the same privacy practices or treat your information the same as described in this Privacy Policy.</p>
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<p>Changes to This Policy</p>
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<p>As our App continues to develop, we may add new services and features to our App.
In the event that these additions affect our Privacy Policy, this document will be updated appropriately.
We will post those changes prominently so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.
We will not, however, materially change our policies and practices to make them less protective of Personal Information we have previously collected from you without your express consent.</p>
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</p>What Are Your Choices and How Do You Opt-Out?<p>
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<p>We believe you should have choices about the collection, use and sharing of your information.
Although you cannot opt-out of all data collection when you visit our Apps, you can limit the collection, use and sharing of your personally identifiable information.
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<p>Collection of Personal Information.
All personally identifiable information is provided on a voluntary basis.
If you do not want Organization to collect such information, you should not submit it to the App.
However, doing so will restrict your ability to access some content and use some of the functionality of the App.
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<p>Emails and Other Communications. .
If you would like to alter the type of communications you receive from us, including opting out of promotional communications from us, you may do so at any time by updating the communication preferences specified in your account profile through the App.
Please note that this may affect your ability to access certain products and services, and we may continue to send non-promotional communications such as staffing confirmations, surveys, and other information about your use of the Service.
If you refer others to us using our email functionality, please note that they may choose not to receive any promotional emails from us in the future by following the opt-out instructions in the email invitation.
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<p>Accessing and Correcting Your Information.
If you have an account with Organization, you may review and change your information by logging into your account and editing your profile.
Be advised that we may not be able to delete your Personal Information without also deleting your user account.
You will not be permitted to examine the Personal Information of any other person or entity and may be required to provide us with Personal Information to verify your identity prior to accessing any records containing information about you.
We may not accommodate a request to change or delete Personal Information if we believe doing so would violate any law or legal requirement, or be used to facilitate fraud or impersonation.</p>
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<p>If you have any questions about this Privacy Policy, you should contact us by email at privacy@howwefeel.org.</p>
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</p>Supplemental Privacy Policy For Participation in Research Project<p>
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<p> Thank you for agreeing to participate in the research projects that relate to the “How We Feel” community (“Research Community”).
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Your participation will help in the research to improve people’s mental health and wellbeing.
These supplemental terms (“Supplemental Terms”) supplement and are subject to the How We Feel Privacy Policy.</p>
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<p> YOU MAY OPT OUT OF PARTICIPATION AT ANY TIME BY PROVIDING NOTICE TO US AT support@howwefeel.org.
HOWEVER, ANY OPT OUT NOTICE IS ONLY EFFECTIVE AS TO ANY DATA THAT MAY BE COLLECTED OR DISCLOSED IN THE FUTURE.
IN ORDER TO PRESERVE THE SCIENTIFIC VALIDITY OF ANY ONGOING RESEARCH, WE CANNOT AND WE CANNOT REQUIRE ANY PARTNER TO DELETE ANY OF THE DATA YOU HAVE PREVIOUSLY PROVIDED AS PART OF THESE SUPPLEMENTAL TERMS.
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<p> If You have any questions about these Supplemental Terms or don’t see your concerns addressed here, You should contact us by email at support@howwefeel.org.</p>
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<li>Collection of Additional Non-Personal Information<sup>[a]</sup>
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In addition to the Non-Personal Information that We collect from You that is described in the Privacy Policy, when You agree to participate in the Research Community, we also collect the following Non-Personal Information from You:</li>
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<li>Separate User Id</li>
<li>Survey Values</li>
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<p> This additional Non-Personal Information is not linked to any Personal Information of yours.
While researchers may link your survey information with other existing data (such as tags and emotions), a separate user ID is created that is not linked to your Personal Information or your device.
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<li>Additional Uses of Your Non-Personal Information.
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In addition to the uses described in the Privacy Policy, when You agree to participate in the Research Community, we may also use your Non-Personal Information in the following ways: </li>
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<li>Improve How We Feel</li>
<li>Advance scientific research by allowing our Research Partners to create studies that include your information</li>
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<p> Our “Research Partners” are academic or non-profit research organizations with whom we have agreed to collaborate on research relating to mental health and wellbeing and who have agreed as part of our collaboration to use the information we share with them for bona fide research purposes only.</p>
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<li>Disclosure of Your Non-Personal Information.
In addition to the organizations that we provide your Personal Information and Non-Personal Information to, when You agree to participate in the Research Community, we may provide Your Non-Personal Information to our Research Partners.
Our “Research Partners” are those [academic or non-profit] research organizations with whom we have agreed to collaborate on [research relating mental health and wellbeing] and who have agreed as part of our collaboration to keep confidential Your Personal Information and Non-Personal Information that is shared with them and to only use Your Personal Information and Non-Personal Information for bona fide research purposes.</li>
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<p>[a] Do we collect any new information from users or are we only getting permission to use and disclose the same information we already collect.
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<p>[b]It is both.
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<p> New data: We generate two new pieces of data when the survey is opted-in and submitted.
First, we create a user id for the survey.
Second, we include the survey results.
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<p> Existing data: We send the emotion that is checked-in to researchers, tags (home, friends, weather, sleep time, etc.), and rating applied to strategies.
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<p>The data is retroactive from the opt-in date.</p>