Plans FAQ Wiki Register Login Refund Policy
<p>You can request a refund by creating a new support ticket and speaking with one of our staff.</p> Availability <p>Refunds are available for seven days after purchase or renewal.</p> Pro-rated <p>Your refund will be pro-rated based on the remaining time and upload traffic.</p> Talk to us <p>Please let us know why you would like a refund.
If you are having problems with our service, we will try and help.</p> Refund method <p>We can only refund transactions using the method of original payment.</p> Future service <p>We may refuse future services to customers who repeatedly purchase new services and then request refunds.</p> Cryptocurrencies <p>We are regrettably unable to offer refunds for cryptocurrency transactions:</p>
<ul>
<li>High volatility makes refunds unpleasant.
A refund of equal fiat value may return significantly less cryptocurrency.</li>
<li>Transaction fees can go much higher than fiat payment methods, making refunds abnormally costly.</li>
<li>We don't hold cryptocurrency and don't wish to purchase it specifically for refunds.</li>
<li>Anonymity makes it challenging to prove we refund the same person who made the initial purchase.</li>
</ul> Policies
<ul>
<li> Terms of Service <ul>
<li>Acceptable Use</li>
<li>Refund</li>
<li>Uptime</li>
<li>Traffic</li>
<li>Data Handling</li>
</ul>
</li>
<li>Sales Tax</li>
<li>Cookies</li>
<li>Security</li>
<li>Report Abuse</li>
</ul> Terms of Service ยท Report Abuse