Privacy PolicyLast Updated: February 17, 2023This Privacy Policy explains how ConnectIQ Labs, Inc.
(d/b/a Miles), a Delaware corporation with offices at 255 Shoreline Drive, Suite 600, Redwood City, CA 94065 (<b>"Miles"</b>, <b>“we”</b>, or <b>“us”</b>) collects, uses, and discloses information about you through its mobile applications, websites, and other online products and services (collectively, the "Services") or when you otherwise interact with us.We may change this Privacy Policy from time to time.
If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).
We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.Collection of InformationInformation You Provide to UsWe collect information you provide directly to us.
For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, upload a profile photo, participate in a contest or promotion, redeem a reward, request customer support or otherwise communicate with us.
The types of information we may collect include your name, phone number, email address, profile photo, financial information and any other information you choose to provide.Information About Your Use of the ServicesUsage InformationWe collect information about your use of the Services, and we use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide us with information on nearby devices, Wi-Fi access points and cell towers.
We may also receive information from other sensors on your device such as the compass, accelerometer, and gyroscope.Automatically Collected InformationWhen you access or use our Services, we automatically collect information about you, including:Log Information: We collect log information about your use of the Services, including the type of OS version you use, app version, device ID, and other in-app or online activity (user path, access times, pages viewed, etc.).Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers (including Mobile Ad IDs), and mobile network information.Location Information: As noted above, in accordance with your device permissions, we will collect information about the precise location and movement of your device, including travel data captured by your device (e.g., acceleration).
For more details, please see "Your Choices" below.Information Collected by Cookies and Other Tracking Technologies: Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device.
Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular and count visits.
Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness.
For more information about cookies and how to disable them, please see "Your Choices" below.Information We Collect from Other Sources: We may obtain information from other sources and combine that with information we collect through our Services to create a profile about you.
For example, if you create or log into your account through a social media site, we will have access to certain information from that site, such as your name, gender, photos, account information, and friends lists, in accordance with the authorization procedures determined by such social media site.
As another example, if you opt in to connect your Uber or Lyft account, we will have access to certain information from those services, such as your driving location and distance, in accordance with their authorization procedures.Use of InformationWe use the information we collect to provide, maintain, and improve our services, such as to facilitate the performance of primary functions of the Services (e.g., transportation, travel, and geolocation services), or to manage your account with the Services.
We also use the information we collect to:Send you technical notices, updates, security alerts and support and administrative messages and to respond to your comments, questions and customer service requests;Communicate with you about products, services, offers, promotions, and events offered by Miles or third parties, or provide news and information related to the Services or third parties we think will be of interest to you;Monitor and analyze trends, usage and activities in connection with our Services;Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Miles and users or partners;Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;Facilitate Miles and third-party contests, sweepstakes and promotions and process and deliver entries and rewards;Comply with our legal obligations;Enforce, or otherwise use in connection with, the Terms of Service.
andCarry out any other purpose described to you at the time the information was collected.Sharing of InformationWe may share information about you as follows or as otherwise described in this Privacy Policy.With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;With our third party partners (“Partners”) who work with us to provide certain services and benefits to Miles and/or our users;With other third parties for their own services and general marketing purposes, unless you opt out of this type of sharing on our mobile application.
Please note that such information may be further shared, disclosed, or sold by these third parties for humanitarian aid, third party marketing, ad targeting and analytics purposes, as well as other purposes agreed to by Miles;In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Miles or others;In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;Between and among Miles and our current and future parents, affiliates, subsidiaries and other companies under common control and ownership in furtherance of our provision of services to you.
andAggregated or de-identified information, which cannot reasonably be used to identify you.Our Services also uses cookies, which are small files placed on the hard drive of your computer, to improve the operation and functionality of the website.
The cookies we use may include:Process Cookies that enable the website to function properly and assist in navigating pages and accessing services.
Without these cookies, the website may not function properly.Session State Cookies that collect information about how users interact with a website.
This may include the page users visit most often and whether users get error messages from certain pages.
These cookies help improve users’ browsing experience, but blocking or deleting these cookies will not render the website unusable.Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
By using our website, you consent to our use of cookies and the placement of cookies on your device for the purposes described.Social Sharing FeaturesThe Services may offer social sharing features and other integrated tools (such as the Facebook "Like" button), which let you share actions you take on our Services with other media, and vice versa.
Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature.
For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
This privacy policy does not address the privacy, security or other practices of these third-party service providers.Third-Party ServicesMiles provides you with opportunities to connect with third parties or third-party applications or services, such as through third-party promotions or challenges.
If you choose to interact with such third parties outside of the Services or use any such third-party applications or services, we may facilitate sharing of your information and such third parties may contact you directly as necessary.
Your interactions outside of the Services with such third parties or use of such applications and services is not governed by this privacy policy.
Miles does not control the applications or services of those third parties or how they use your information and documents.
Be sure to review the terms and the privacy policies of those third parties before using their applications or services.PaymentsWhen you make a payment on our Services, you may be taken to the website or platform of one of our third-party service providers.
The service provider will either collect or have access to your first and last name, zip code, postal address, email address, payment amount, billing information, and payment card information.
Please review the Privacy Policy of our third-party service provider to learn how they protect your information.Advertising and Analytics Services Provided by OthersWe may allow others to provide analytics services and serve advertisements on our behalf across the internet and in applications.
These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information.
This information may be used by Miles and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity.
For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.Your Rights and ChoicesAccount InformationYou may update, correct or delete information about you at any time by going to the Account page of the app, emailing us at support@getmiles.com.
If you wish to delete or deactivate your account, please email us at support@getmiles.com, but note that we may retain certain information as required by law or for legitimate business purposes.
We may also retain cached or archived copies of information about you for a certain period of time.Location InformationWhen you first launch any of our mobile applications that collect location information, you will be asked to consent to the application's collection of this information.
We currently require this location information to use our Services, so if you do not consent to this collection, our Services will not function as intended.
If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device.
If you do so, our mobile applications, or certain features thereof, will no longer function.
You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.CookiesMost web browsers are set to accept cookies by default.
If you prefer, you can usually choose to set your browser to remove or reject browser cookies.
Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.Promotional CommunicationsYou may opt out of receiving promotional emails and communications from Miles by clicking on the unsubscribe link in these communications.
If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.Mobile Push Notifications/AlertsWith your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device.
You can deactivate these messages at any time by changing the notification settings on your mobile device.Do Not Track NoticeDo Not Track (“DNT”) is a preference available in many web browsers which allows you to inform websites you visit that you do not want them collecting information about you.
Miles does not respond to DNT signals.
For further details regarding DNT, visit donottrack.us.Children’s PrivacyOur service is not targeted towards children under the age of 13 and we do not knowingly collect personal information from children under the age of 13.
If you are a parent or guardian of a child, you may review and request deletion of the child’s personal information by contacting support@getmiles.com.Supplemental Privacy RightsResidents of certain states, including California, may have additional privacy rights.
Please see our Supplemental State Privacy Notice for more information, here.Safeguarding Your InformationMiles secures data through a mix of technical and administrative.
Miles also has policies and procedures designed to promote commercially reasonable security practices.
Nonetheless, the transmission of information via the Internet is not completely secure and we cannot guarantee the security of data sent to us electronically over cellular and wireless networks that we do not control.Contact UsIf you have any questions about this Privacy Policy, please contact us at:<br>support@getmiles.com<br>255 Shoreline Drive, Suite 600<br>Redwood City, CA 94065