Discord

Commercial Terms

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Paid Services TermsEffective: April 15, 2024Last Updated: March 15, 2024‍1. 2. 3. • • • 4. 5. • • • 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. Thank you for buying something through Discord! These Paid Services Terms apply to anything bought or sold using Discord’s supported purchase flows and supplement our Terms of Service. You may also be asked to agree to separate terms before accessing paid products or services. If you are under 18 (or the legal age of majority in your place of residence), you need your parent’s or guardian’s permission to make purchases through Discord.Use of paid servicesWe use third-party payment processors to transmit payments to us. By providing a payment method to us, you agree that (i) you are authorized to use the payment method you provide. (ii) you will in fact pay for the paid service by the date on which payment is due. (iii) the payment information you provide is true and accurate. (iv) we may retain the payment information and method that you and the issuer of your payment method or the applicable payment network submit to us. and (v) we are authorized to charge you for the paid service using the payment method you present. This includes any obligation you may have to pay any taxes applicable to the service you are buying. You also agree that we have permission to retain and/or share with financial institutions and our payment processors (including any institutions or processors we retain in the future) information regarding your purchase and your submitted payment information in order to process your purchase and to use the contact information (such as an email address or phone number) submitted by you to provide you with notices and disclosures relating to renewals, recurring charges, and changes affecting your purchase.Payment methodsDiscord accepts certain payment methods. These may vary by country or paid service and may change from time to time. You can update your payment methods in the “Billing” section of the Settings page in your Discord account. Please note that Discord is not responsible for any fees or charges applied by your financial institution or payment method issuer related to our processing of your payment. In some cases, we may allow you to pay against an invoice. Invoices will be sent to the email address associated with your account, and we will invoice you no more than forty-five (45) days after the purchase of the relevant service. All amounts invoiced are due and payable within thirty (30) days from the date of the invoice, unless otherwise specified on the invoice itself. All amounts are payable in United States dollars unless otherwise specified.SubscriptionsWe may allow you to purchase subscriptions to premium features and content. These subscriptions may be sold by Discord or others (see the section on “Stuff sold by others” below for more). Subscriptions purchased through Discord and associated subscription fees are available on the “Subscriptions” section of the Settings page in your Discord account. You will find details about the subscriptions you’ve purchased from Discord, the applicable subscription fee, and the next payment due date there as well. Billing Cycle &amp. Automatic Subscription Renewal. We’ll automatically bill you starting on the date you first purchase your subscription (or whenever your payment method is successfully charged), and on each periodic renewal date (monthly, annually, or other renewal period) until cancellation (see “Cancellation” below for more information on how to cancel a subscription). By initiating your first subscription fee payment, you authorize us to charge your payment method for recurring subscription fees on an ongoing basis. For annual subscriptions, we’ll send you a reminder of the then-current subscription fee at least 30 days, and at most 60 days, in advance of your automatic renewal, or as otherwise required by applicable law. Some states and countries have mandatory laws regarding your cancellation rights, and this paragraph does not override those laws. UNLESS YOU NOTIFY US OF YOUR DESIRE TO CANCEL YOUR SUBSCRIPTION (IN ACCORDANCE WITH THE “CANCELLATION” SECTION BELOW), YOU UNDERSTAND THAT YOUR SUBSCRIPTION WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US TO AUTOMATICALLY CHARGE YOUR PAYMENT METHOD FOR THE AMOUNT OF YOUR SUBSCRIPTION FEE AND ANY APPLICABLE TAXES ON EACH PERIODIC RENEWAL DATE.  Price changes. We may, from time to time, change the price for subscriptions, but we’ll give you advance notice of such changes and their effective date either via our services (such as a Discord system direct message) or to the contact information associated with your Discord account (or both). Subject to applicable law, you accept the new price by continuing to use or otherwise receive the benefits of the subscription service after the price change effective date. You may also reject the price change by canceling your subscription. Cancellation. You may cancel your subscriptions at any time by going to the “Subscriptions” or “Server Boosts” section of your Settings page. In-app subscription purchases made on iOS or Android devices can be canceled directly through the iOS App Store or Google Play. Following cancellation, you’ll continue to have access to premium features through the end of the current subscription period. For more information on cancellation, please visit How to Cancel Your Nitro, Server Boosting, or Other Discord Subscriptions. Termination. We may cancel or suspend any subscription you have purchased if you fail to pay the applicable subscription fees and any applicable taxes in full and in a timely manner according to these Terms. If your payment is not successful (for example, if your payment method expired or has insufficient funds), we may attempt to re-run your payment method. We will also try to provide you notice of the failed payment and the opportunity to make a valid, on time payment to us, but we are not obligated to do so. We may, in our sole discretion, choose not to cancel a subscription immediately for non-payment, in which case you will continue to be responsible for the fees due for the duration of the applicable subscription. In addition, if you fail to pay for a subscription, we may suspend your rights to use that premium service or we may change the type of privileges you have to a non-paid version of the service.  Your subscription may also be terminated, in Discord’s sole discretion, if you violate the Discord Terms of Service or other published policies. If your Discord account is terminated, Discord will cancel your subscription where possible. If your subscription was purchased via mobile app stores (i.e. Apple iOS or Google Play), you are responsible for ensuring any active subscriptions are canceled.&nbsp. If your Discord account is terminated, you will not be entitled to a refund for any unused portion of your subscription. Experimental features . We may, from time to time, test experimental features to help us improve Discord. Some of these features may be exclusively available for subscribers for a limited period of time. When we do this, we’ll label these features as beta features or similarly indicate that they are experimental features that may be subject to change or removal. You should not rely on these experimental features when deciding to purchase a premium subscription from Discord, as we may modify or remove them at our discretion. Virtual GoodsYou may be able to purchase virtual goods from Discord through our services. If you do so, you’ll have a limited, personal, non-transferable and non-sublicensable license to use your purchased virtual goods, solely within our services and solely in conjunction with the Discord account through which you purchased them. Your license to use virtual goods cannot be sold, traded, transferred, exchanged, or used outside of your Discord account. You do not own, or have any other right, title, or other proprietary interest in these virtual goods, regardless of any consideration offered or paid in exchange. The license to those virtual goods is a software license to access and use the software that enables your access to the virtual goods. Virtual goods are not property and have no cash value. We reserve the right to control, regulate, change or remove any virtual goods, or terminate provision of virtual goods at any time, in our sole discretion, without any liability to you. The license you receive to use virtual goods terminates when your Discord account is deleted or terminated. This license may be terminated, in Discord’s sole discretion, if you violate the Discord Terms of Service or any other applicable policy. Additionally, if your account is suspended, your access to virtual goods may be suspended or terminated. We will not compensate you for this loss or make any refund to you, and we have no liability to you or to any third party associated with the loss of such virtual goods.Stuff sold by othersWe may allow you to purchase subscriptions or other things offered by other sellers on Discord. Depending on the offering you are purchasing, you may transact directly with the seller via an accepted payment method, or with Discord in its capacity as payment collection agent for the purpose of accepting payments from you on behalf of the seller. In all cases, these sellers are responsible for describing and providing these offerings, not Discord. We do not control the quality of these offerings, and we cannot guarantee the identity of the people providing them or the validity of any claims they make. If you identify subscriptions or other offerings on our services that violate our policies, please report them to us. Sellers may have their own terms that apply to the products or services powering the offering that you purchase, such as rules applicable to their Discord app or server. In order to maintain access to the offerings that you’ve purchased from another user on Discord, you are responsible for complying with these applicable terms. If you lose access for violating these terms, any active subscription will be canceled and you will not be entitled to a refund.PromotionsWe may occasionally offer promotions on paid services. The specific terms of each promotion will be stated at the time the promotion is offered. If you receive a discount, use a coupon code, or subscribe during a free trial or other promotion, your subscription will automatically renew for the full price of the subscription at the end of the promotional period. You must cancel the subscription prior to the end of the promotional period in order to avoid incurring further charges. After renewal, you may cancel your subscription at any time as described in the “Cancellation” section above.GiftsYou may be able to purchase and “gift” various products to other users, including subscription trials. Gifts may only be redeemed through Discord by clicking the gift link shared with you or by entering the gift code in the “Gift Inventory” section of the Settings page. There are no fees to access or utilize a gift. To redeem a gifted subscription trial, you may be required to enter a payment method and the subscription will automatically renew for full price at the end of the gifted subscription period. Once redeemed and activated, the code is void and cannot be transferred or assigned to any other user. A gift subscription trial is good for the particular service and term set forth in the redemption flow when you enter the code. At the end of that term, your subscription will automatically be renewed using the payment method provided when you redeemed the gift. Recipients of gift subscriptions may cancel their subscription at any time following activation, but the recipient is not entitled to a refund or credit of any kind in the event of such cancellation. Gift subscriptions may not be redeemed for cash or combined with other promotional offers, free trial offers, or incentives, except as required by law. Gift subscription codes do not expire, so please keep your gift subscription code in a safe location. We are not responsible for lost or stolen redemption codes or the unauthorized redemption of gift subscriptions, except as required by law.Taxes and feesYou’re responsible for all applicable taxes, data plans, internet fees, and other fees associated with your use of the services, and we’ll charge tax as required by applicable lawChanges to servicesWe may change our paid services, in whole or in part, without notice to you if such changes are necessary, minor in nature, or required for legal or regulatory reasons. Necessary changes may include changes required to ensure the ongoing operation of our paid services, to prevent fraud or abuse, or to enhance existing features or to add additional features to the paid services, or to maintain the security of the services. If we make changes that will have a material negative impact on your use of the paid services or will remove existing paid features (except as described in Experimental Features above), we will provide you with reasonable advance notice. Additionally, We may decide to stop offering paid services, including subscriptions at any time, including in response to unforeseen circumstances beyond our control, or to comply with a legal requirement. In this case, we’ll cancel your subscription and refund the prorated portion of any prepaid subscription fee equal to the remaining unused term of the subscription.Statutory warranties &amp. UpdatesIf you reside in the European Union, we have a legal obligation to make sure that anything bought or sold from us through our services conforms to the contract of sale. This excludes content, goods and services sold by others (as mentioned under the paragraph ‘Stuff sold by others’ above). As part of this obligation, we will, from time to time, provide updates for security and/or technical reasons. It is your responsibility to install such updates without delay and to update the operating system of your end device if this is required for an update. You may lose the right to invoke certain rights if you do not install the latest available updates. If you reside in the European Union, our commercial warranty does not affect any consumer rights you might have under applicable law in case of non-conformity of content, goods and/or services.Right of WithdrawalWhen you purchase paid services from Discord, you are provided with access to this content immediately after your purchase is completed. If you reside in the European Union and seek to purchase paid services on Discord, you will be presented with a waiver to your right to cancel your subscription or purchase. If you wish to complete the purchase, you must agree to this waiver.RefundsYou can review our refund policy here.

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