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Insurance
InsuranceClose Insurance navigationMotorHomeLifeTravelPetBusiness <ul>
<li>
Motor
Motor
<ul>
<li>
Car
MotorCar
<ul>
<li>
<strong>Car</strong> insurance </li>
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<strong>Temporary car</strong> insurance </li>
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<strong>Multi-car</strong> insurance </li>
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<strong>Classic car</strong> insurance </li>
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<strong>Black box</strong> insurance </li>
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<strong>Learner</strong> insurance </li>
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<strong>Young driver</strong> insurance </li>
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<strong>New driver</strong> insurance </li>
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<strong>Motor excess</strong> insurance </li>
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Van
MotorVan
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<strong>Van</strong> insurance </li>
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<strong>Temporary van</strong> insurance </li>
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<strong>Caravan</strong> insurance </li>
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<strong>Motorhome</strong> insurance </li>
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<strong>Campervan</strong> insurance </li>
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Motorbike
MotorMotorbike
<ul>
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<strong>Motorbike</strong> insurance </li>
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<strong>Quad bike</strong> insurance </li>
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<strong>Scooter</strong> insurance </li>
</ul>
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Commercial
MotorCommercial
<ul>
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<strong>Taxi</strong> insurance </li>
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<strong>Fleet</strong> insurance </li>
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<strong>Driving instructor</strong> insurance </li>
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<strong>Motor trade</strong> insurance </li>
</ul>
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Tools &.
tips
MotorTools &.
tips
<ul>
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Car insurance calculator </li>
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Insurance claims </li>
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Car insurance price index </li>
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Car insurance guides </li>
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Van insurance guides </li>
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Motorbike insurance guides </li>
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</ul>
</li>
<li> Home
Home
<ul>
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<strong>Home</strong> insurance </li>
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<strong>Contents</strong> insurance </li>
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<strong>Buildings</strong> insurance </li>
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<strong>Landlord</strong> insurance </li>
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<strong>Tenants</strong> insurance </li>
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<strong>Over 50's</strong> home insurance </li>
<li>
Tools &.
tips
HomeTools &.
tips
<ul>
<li>
Contents calculator </li>
<li>
Rebuild cost calculator </li>
<li>
Types of house locks </li>
<li>
Understanding types of home insurance </li>
<li>
Home insurance guides </li>
</ul>
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</ul>
</li>
<li>
Life
Life
<ul>
<li>
<strong>Life</strong> insurance </li>
<li>
<strong>Mortgage life</strong> insurance </li>
<li>
<strong>Joint life</strong> insurance </li>
<li>
<strong>Critical illness</strong> cover </li>
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<strong>Income protection</strong> insurance </li>
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<strong>Health</strong> insurance </li>
<li>
Tools &.
tips
LifeTools &.
tips
<ul>
<li>
Life insurance calculator </li>
<li>
A beginners guide to life insurance </li>
<li>
How much life insurance cover do I need? </li>
<li>
Life insurance guides </li>
</ul>
</li>
</ul>
</li>
<li>
Travel
Travel
<ul>
<li>
<strong>Travel</strong> insurance </li>
<li>
<strong>Pre-existing medical conditions</strong> travel insurance </li>
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<strong>Annual</strong> travel insurance </li>
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<strong>Family</strong> travel insurance </li>
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<strong>Pregnancy</strong> travel insurance </li>
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<strong>Cruise</strong> insurance </li>
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<strong>Car hire excess</strong> insurance </li>
<li>
Tools &.
tips
TravelTools &.
tips
<ul>
<li>
How to claim on your travel insurance </li>
<li>
Travelling to the USA? ESTA explained </li>
<li>
How much will overweight luggage cost you? </li>
<li>
Travel insurance guides </li>
</ul>
</li>
</ul>
</li>
<li>
Pet
Pet
<ul>
<li>
<strong>Pet</strong> insurance </li>
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<strong>Multi-pet</strong> insurance </li>
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<strong>Cat</strong> insurance </li>
<li>
Tools &.
tips
PetTools &.
tips
<ul>
<li>
How to claim on your pet insurance </li>
<li>
How to change your pet insurance policy </li>
<li>
Pet vaccinations explained </li>
<li>
Pet insurance guides </li>
</ul>
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</ul>
</li>
<li>
Business
Business
<ul>
<li>
<strong>Small business</strong> insurance </li>
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<strong>Public liability</strong> insurance </li>
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<strong>Employer trade</strong> insurance </li>
<li>
<strong>Professional indemnity</strong> insurance </li>
<li>
Tools &.
tips
BusinessTools &.
tips
<ul>
<li>
What kind of insurance does your small business need? </li>
</ul>
</li>
</ul>
</li>
</ul>
</li>
<li>
Utilities
UtilitiesClose Utilities navigation <ul>
<li> Energy - Get switch ready
Energy - Get switch ready
<ul>
<li>
Gas &.
electricity </li>
<li>
Compare electricity prices </li>
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Home
Home
<ul>
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Broadband deals </li>
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TV, broadband &.
phone </li>
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Mobile phones </li>
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Business
Business
<ul>
<li>
Business broadband </li>
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Business energy </li>
</ul>
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Tools &.
tips
Tools &.
tips
<ul>
<li>
The energy switching process </li>
<li>
Mobile data calculator </li>
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What does 1 GB of data get you? </li>
<li>
Your energy questions answered </li>
<li>
Energy guides </li>
</ul>
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Finance
FinanceClose Finance navigation <ul>
<li>
Car Finance
Car Finance
<ul>
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Car finance </li>
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Personal contract purchase (PCP) </li>
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Hire purchase (HP) </li>
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Bad credit finance </li>
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Car leasing offers </li>
</ul>
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Personal loans
Personal loans
<ul>
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Personal loans </li>
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Bad credit loans </li>
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Debt consolidation loans </li>
</ul>
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Mortgages
Mortgages
<ul>
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Mortgages </li>
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Remortgages </li>
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<li>
Tools &.
tips
Tools &.
tips
<ul>
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Mortgage repayment calculator </li>
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Car finance calculator </li>
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Stamp duty calculator </li>
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How to improve your credit rating? </li>
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Selling a car with outstanding finance </li>
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Loan calculator </li>
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Car finance guides </li>
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Personal loans guides </li>
</ul>
</li>
</ul>
</li>
<li>
Car care &.
selling
Car care &.
sellingClose Car care &.
selling navigation <ul>
<li>
Car selling
Car selling
<ul>
<li>
Sell a car </li>
<li>
Car valuation </li>
</ul>
</li>
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Breakdown cover
Breakdown cover
<ul>
<li>
UK breakdown cover </li>
<li>
European breakdown cover </li>
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Van breakdown cover </li>
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Motorbike breakdown cover </li>
</ul>
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Garage
Garage
<ul>
<li>
MOT, servicing &.
repairs </li>
<li>
MOT status check </li>
<li>
Petrol prices </li>
</ul>
</li>
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Buying a car
Buying a car
<ul>
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Buy a car </li>
</ul>
</li>
<li>
Tools &.
tips
Tools &.
tips
<ul>
<li>
Tips for buying a car </li>
<li>
Fuel cost calculator </li>
</ul>
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</ul> You are here:
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<li> About us </li>
<li>
Cookie policy </li>
</ol> Our cookie policy
Why we use cookies and how you can manage cookies on your device.
What is a cookie?
<p>
<strong>In a nutshell, cookies are tiny text files that store information on your computer about the web pages you visit.
They aren't programs and they can't harm your computer.
We use cookies and similar technologies in the operation of our website.
We also work with a range of third parties who provide some of our comparison journeys and they may also receive, or access information obtained from our cookies and technologies.
Some of these third-party providers will also drop cookies on our website domain.
</strong>
</p>
<p>Cookies help you to have a more positive experience on our website.
Cookies help our website to remember you, so things run smoothly.
Cookies allow us to enhance your customer experience by giving you a personalised service.
Cookies do not directly identify you and allow us to improve our service by assessing how you use our website.
</p> How does Confused.com use cookies?
<strong>Essential cookies</strong>
<p>We use “essential” cookies some which are necessary to allow our website to function.
These cannot be turned off on our systems.</p>
<p>Essential cookies allow you to access our service and interact with our website allowing you to obtain a quote.
Some of these cookies are also used to authenticate your sale to allow your cash-back through an affiliate website to be processed.
A number of essential cookies are also used to comply with other regulatory requirements or benefit you by allowing us to improve our service or tailoring of our advertisements.
</p> See our essential cookies Name
Description
Duration Name<strong> .AspNetCore.Antiforgery.xxxxxxxx </strong>
DescriptionThis is a Microsoft anti-forgery cookie.
It is designed to stop unauthorised posting of content to a website.
DurationSession Name<strong> .AspNetCore.Cookie, .AspNetCore.CookiesC1, .AspNetCore.CookiesC2 </strong>
Description Identifies the logged-in user on our website.
DurationSession Name<strong>___adroll_fpc___ar_v4)</strong>
DescriptionDoubleClick cookies Used for display and search advertisements.
We are using this cookie to make sure the user is served the correct ads.
Duration1 year Name<strong>__cfduid</strong>
DescriptionCloudflare cookie which helps detect malicious visitors on our website and minimizes blocking legitimate users.
Duration30 days Name<strong>__cfruid, cf-cc-, cf-chl-cc, cf-chl-seq, cf-chl-prog</strong>
DescriptionCloudflare cookies which help detect malicious visitors on our website and minimize blocking of legitimate users.
DurationSession Name<strong>__cf_ob_info</strong>
DescriptionCloudflare cookie which is used in connection with ‘cf_use_ob’ to allow us to deliver some services to customers even in the event of a website outage.
Duration1 minute Name<strong>__cfwaitingroom</strong>
DescriptionCloudflare cookie which is used to track visitors that have been directed to a waiting room to manage website traffic.
Duration24 hours Name<strong>cf-chl-rc-I, cf-chl-rc-ni, cf-chl-rc-i</strong>
DescriptionCloudflare cookies that protect our site from automated bot traffic, and for detecting issues with our website and applications.
DurationSession Name<strong>__cflb</strong>
DescriptionCloudflare cookie that enables us to deliver our services over multiple data centers, for high availability without any interruption to the customer experience.
Duration23 hours Name<strong> __gali_, _gat, __gat_confused, __gat_dlp, __gat_europe_unique_urchin, __gcl_au, __hjAbsoluteSessionInProgress</strong>
DescriptionGoogle Cookies.
Used for display and search advertisements.
We use this cookie to make sure the user is served the correct ads based on previous preferences and behaviour.
Duration1 year Name<strong>__gat_europe_unique_urchin</strong>
DescriptionGoogle Analytics Cookie, used to ensure the Google Analytics tracking is working correctly.
DurationUp to 2 years Name<strong>__utma</strong>
DescriptionGoogle Analytics cookie.
Used to distinguish users and sessions.We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour.
Duration2 years Name<strong>_AMCV_231F22CE527850C40A490D4D%40AdobeOrg</strong>
DescriptionAdobe cookie.
It's used to streamline customer journeys through all Adobe Cloud products.
Duration2 years Name<strong>_AMCV_48855C6655783A647F000101%40AdobeOrg, _AMCV_EE3EFAFC56FA42B27F000101%40AdobeOrg</strong>
DescriptionAdobe cookie
Duration2 years Name<strong>__cf_bm, cf_chl_pro, cf_chl_2</strong>
DescriptionCloudflare cookies that protect our site from automated bot traffic.
DurationSession Name<strong>_cf_use_ob</strong>
DescriptionCloudflare cookie which allows us to deliver some services to customers even in the event of a website outage.
Duration4 hours Name<strong>_dc_gtm_UA-8007601-1</strong>
DescriptionGoogle Analytics Cookie, used for analytical analysis.
It helps us and our GAP insurance provider Motor GAP Limited to monitor the use and performance of our website.
Duration 1 hour Name<strong>_gac_UA-8007601-1</strong>
DescriptionGoogle Analytics cookie used to store campaign information in order to provide Google Ads, We use this cookie to make sure we are serving the correct ads to a user based on previous preferences and behaviour.
Duration2 years Name<strong>_gat_dtl_partner_unique_urchin, _gat_main</strong>
DescriptionGoogle Analytics Cookie, used to ensure the Google Analytics tracking is working correctly.
Duration 1 minute Name<strong>_gat_UA-8007601-1</strong>
DescriptionGoogle analytics cookie used to limit the amount of data recorded by Google on high traffic volume websites.
, We use this cookie to make sure we are serving the correct ads to a user based on previous preferences and behaviour.
Duration3 years Name<strong>_gcl_au </strong>
DescriptionTargeting/Advertising.
Used by Google AdSense to ensure advertisement efficiency across websites using their services and to ensure appropriate target marketing.
Duration1 year Name<strong>_gcl_aw</strong>
DescriptionGoogle Analytics cookie used to determine how many actions a user has performed.
We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour.
Duration 1 day Name<strong>_gcl_dc</strong>
DescriptionGoogle Analytics cookie used to determine how many actions a user has performed.
We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour.
Duration 3 months Name<strong>_gid</strong>
DescriptionGoogle Analytics Cookie used to distinguish users so we are able to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour.
Duration1 day Name<strong>_msuuid_572f282710</strong>
DescriptionMarin cookie used to identify the PPC campaign a user enters site and whether they complete action.
We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour.
Duration1 year Name<strong>_uetmsclkid</strong>
DescriptionBing Cookie used to identify the Microsoft Ads PPC campaign a user enters the site from and whether they complete an action.
We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour.
Duration90 days Name<strong>_uetsid, _uetvid, _uetuid</strong>
DescriptionThese cookies are utilised by Microsoft Bing Ads.
It allows us to engage with a user that has previously visited our website.
Duration390 days Name<strong>ai_session </strong>
Description Azure app service cookie.
This cookie is used to monitor our savings assistant journey to enable us to have the ability to identify technical errors occurring on our website.
In absence of this cookie a user may be unable to you our service and we would be unaware of this issue.
Duration 30 minutes Name<strong> ai_user </strong>
Description Azure app service cookie.
This cookie is used to monitor our savings assistant journey to enable us to have the ability to identify technical errors occurring on our website.
In absence of this cookie a user may be unable to you our service and we would be unaware of this issue.
Duration 1 year Name<strong>ARRAffinity, ARRAffinitySameSite</strong>
DescriptionAzure cookie to allow correct functioning of the site.
Customers would not be able to use our services in a consistent way or process through the pages in absence of this cookie.
DurationSession Name<strong>ASP.NET_SessionID, CPSession</strong>
DescriptionAllows our web servers to respond to users actions on the website e.g.
logging in, getting a car insurance quote or showing you a recent quote on our website.
The website wouldn't work for you without them.
DurationSession Name<strong>.AspNetCore.Session</strong>
DescriptionStrictly necessary to allow our savings assistant journey to work.
Without this cookie we would not be able to whether you are logged into your Confused.com account therefore you would be unable to continue through the savings assistant journey.
DurationSession Name<strong>ASPXAUTH</strong>
DescriptionUsed for authentication purposes.
Duration13 months if a customer chooses to stay signed into our website.
Session-based if not signed in.
Name<strong>AuthPrompt</strong>
DescriptionUsed for authentication purposes.
Duration Session Name<strong>AWSALB, AWSALBCORS</strong>
DescriptionAllows us to deliver our service seamlessly using a load balancer.
Duration1 week Name<strong>cf_clearance</strong>
DescriptionThis Cloudflare cookie specifies the duration your website is accessible to a visitor that successfully completed a previous Captcha or JavaScript challenge.
Duration30 minutes Name<strong>c_affiliate</strong>
DescriptionThis cookie is used to track customers who enter our site through a cashback website.
We collect a unique session reference which is then stored within the cookie and passed back to our cashback partners to allow them to administer your cashback claim. .
This also allows us to pay our cashback partners.
Duration24 hours Name<strong>Cookie starting with CookieConsentV</strong>
DescriptionThis is a cookie is used to determine whether you have consented to the dropping of non-essential cookies.
It is essential to comply with data protection laws.
DurationExpires 2089 Name<strong>CSRFCOOKIE, RequestVerificationToken, csrftoken, AspNetCore.Correlation.Confused</strong>
DescriptionUsed to verify a user and for security purposes
DurationSession Name<strong>DNT- Pixel Tracker</strong>
DescriptionTracking pixel used for sales tracking.
DurationN/A Name<strong>FedAuth, FedAuth1, AspNet.OAuth.Cookie, ActiveCustomerCookie</strong>
DescriptionUsed for user authentication purposes.
Duration Session Name<strong>__ga</strong>
DescriptionGoogle Analytics used to distinguish users.
We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour.
Duration2 years Name<strong>_ga_RTPL2GQWBY</strong>
DescriptionGoogle Analytics used to track number of visitors and conversions on our car valuations journey.
Duration2 years Name<strong>Google Analytics (___utmz)</strong>
DescriptionGoogle cookie which explains how a user reached our site.
We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour.
Duration6 months Name<strong>JSESSIONID</strong>
DescriptionThis cookie tells us how many people are using our website.
We use this information to make sure the website works.
DurationSession Name<strong>Legacy</strong>
DescriptionThis cookie is used to keep you on the version of the website you started on.
In absence of this cookie a customer may experience user errors and a disruption to our service.
DurationSession Name<strong>Main _gid</strong>
DescriptionGoogle cookie used for Display and SearchAds360.
We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour.
Duration2 years Name<strong>mc</strong>
DescriptionQuantServe Cookie.
Allows users to post comments on content.
Duration12 months Name<strong>nlid</strong>
DescriptionAllows us to ensure we are targeting customers appropriately via email and not sending them too many or irrelevant content.
DurationSession Name<strong>NRENUM</strong>
DescriptionNew Relic cookie used to make sure our website is working.
DurationSession Name<strong>OMG, Affiliate Window </strong>
DescriptionThis cookie allows us to track back a customer who enters the site through a cashback website so that they can receive their cashback or allow us to pay partners for getting a user’s business.
DurationSession Name<strong>confused_rewards_session</strong>
DescriptionThis allows MLP our Confused.com rewards partner to track the user to supply rewards.
DurationSession Name<strong> con-portal, Home{Tenant}Session, Motor{Tenant}Session </strong>
Description This cookie processes personal data.
We have a legitimate interest to set this cookie to enable your information to be carried across our website.
In its absence our website and financial services would be unusable.
DurationSession Name<strong>‘cookie-bar’</strong>
DescriptionThis allows MLP our Confsued.com rewards partner to store your Cookie Settings.
Duration90 days Name<strong>shell#lang</strong>
DescriptionStores the language of our website for our content management system used to update our website.
DurationSession Name<strong>tcSession (Temporary Insurance)</strong>
DescriptionUsed for tracking user sessions.
Duration30 minutes Name<strong>Test_cookie</strong>
DescriptionGoogle Analytics.
Used to check if the user’s browser supports cookies.
We need to check if cookies are supported in order to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour.
Duration1 day Name<strong>TiPMix, x-ms-routing-name</strong>
DescriptionAzure cookie to allow the correct functioning of the site.
Customers would not be able to use quote processes in a consistent way or process through the pages in absence of this cookie.
Duration1 hour Name<strong>uuid230</strong>
DescriptionAdobe cookie.
Enables us to identify the users who interact with Adobe Campaign when they visit a website.
DurationSession Name<strong>X-Advertld, AdvertId</strong>
DescriptionUsed to ensure campaigns and white-labels styling is correctly attributed and applied across the site.
It is also used to permit correct attribution for affiliates to help customer’s get their cashback.
Duration Session Name<strong>XSRF-TOKEN</strong>
DescriptionThis is used to prevent Cross-Site Request Forgery.
Duration 1 hour Name<strong>X-UniqueCustomerSessionID, MiSession-CurrentPageId, MiSession-SessionId</strong>
DescriptionUsed to track customer's interaction with a subdomain on Confused.com - page visits and events on each page visit.
DurationSession Name<strong>X-UniqueCustomerCookieID</strong>
DescriptionThis cookie helps us see who is returning to our website.
Duration2 years Name<strong>kenshoo_id, ken gclid</strong>
DescriptionKenshoo cookie used for PPC optimization and used to improve the customer journey.
Duration1 year <strong>Non-essential cookies</strong>
<p>Confused.com also request to set non-essential cookies.
These are cookies and similar technologies which are not strictly necessary to allow our website to work or to access our service.
Non-essential cookies allow us to improve your customer experience through testing our journeys to identify areas of improvement.
Cookies are also used to make the website easier for you to use.
</p> See our non-essential cookies Performance Cookies
<p>We use performance cookies to see how you interact and engage with our website.
We use this information to find out what parts of our customer journeys could be improved.
</p> Name
Description
Duration Name<strong>c_cid</strong>
DescriptionGoogle Analytics used to distinguish users and visitor flow between our websites.
Duration6 months Name<strong>Cookies starting with mvt-test-</strong>
DescriptionCloudflare cookies used for used for test optimisation.
This tells us information and what action a user takes in the test.
Duration6 months Name<strong>__adal_id</strong>
DescriptionConfused.com cookie Ad analyser.
Duration--- Name<strong>_vwo ,_vis_opt_exp, _vis_opt_s, _vis_opt_test_cookie, _vwo_ds</strong>
DescriptionVWO Cookies.
These cookies are used for test optimisation.
This tells us information and what action a user takes in the test.
Duration1000 days Name<strong>_vwo_uuid</strong>
DescriptionVisual Website Optimizer cookie is used for test optimisation.
Duration10 years Name<strong>_vwo_uuid_v2</strong>
DescriptionVisual Website Optimizer cookie calculates unique traffic on a website and is used for optimisation purposes.
Duration366 days Name<strong>_zg{{id}}, fm_sid_</strong>
DescriptionThis Fresh Marketer cookie is used for product testing.
DurationSession Name<strong>fm_sid_</strong>
DescriptionThis Fresh Marketer cookie is used to assist product testing.
Duration2 hours Name<strong>fs_uid</strong>
DescriptionFull Story cookie used for session recording.
There is no personally identifiable information stored by this cookie.
Duration1 year Name<strong>Google Optimize (_gaexp,_opt_awcid, _opt_awmid, _opt_awgid, _opt_awkid, _opt_utmc) </strong>
Description These are Google Optimize cookies used for A/B testing of the Confused.com website.
These cookies also link with other Google Platforms.
Duration24 hours Name<strong>liveagent_sid - "session id"</strong>
Description This is a Salesforce Live Agent cookie.
It processes personal data including transcript of conversation, email address, first name and surname.
This cookie is used for our chatbot service on our car insurance journey.
It is used, to anonymously track a visitor across page loads so as not to appear as a new or different visitor on every page.
It is also used to send an agent what page you are on when you request a chat.
This is used for customer support and to improve our journey.
DurationSession Name<strong>Qualaroo (ki_r, ki_s, ki_t, ki_u)</strong>
DescriptionGathers feedback from our website’s users.
This data helps us improve our products and services for the benefit of our customers.
Duration5 years Name<strong>QuantumMetricSessionID</strong>
DescriptionQuantum Metric Cookie which allows us to see how you interact with our website.
This cookie performs a full session replay.
This cookie allows us to persist a user session between page loads as one unique session.
DurationSession Name<strong>QuantumMetricUserID</strong>
DescriptionQuantum Metric Cookie which allows us to see how you interact with our website.
This cookie performs a full session replay.
This cookie allows us to link user sessions over time to an anonymous user.
Duration1 year Name<strong>sc.OptOut, sc.Status</strong>
DescriptionSessionCam cookies.
Used to store the recording status through the visitor's session.
This cookie is set on the first load of SessionCam.
It stores whether SessionCam is to record the session or not.
Used to identify users preference about data capture (set for one year).
We may share this data with some of our third party product providers to improve our comparison customer journeys.
Duration1 year Name<strong>sc.UserId</strong>
DescriptionSession Cam cookie used for session recording purposes.
We may share this data with some of our third party product providers to improve our comparison customer journeys.
Duration1 year Name<strong>SC_ANALYTICS_GLOBAL_COOKIE</strong>
DescriptionSession Cam cookie which is cookie is used to assist in Analytics tracking.
We may share this data with some of our third party product providers to improve our comparison customer journeys.
Duration10 years Name<strong>SessionCamTestCookie, sc.ASP.NET_SESSIONID, sc.InTg, SessionCamTestCookie</strong>
DescriptionSession Cam cookies are used to record a user session.
We may share this data with some of our third party product providers to improve our comparison customer journeys.
Duration1 year Name<strong>zarget_user_id, zarget_visitor_info</strong>
DescriptionFresh marketer usage analytics tools.
Duration1 year Functional cookies
<p>Functional cookies are used to remember you and your preferences.
This allows us to offer a more personalised experience and make our website easier for you to use.
</p> Name
Description
Duration Name<strong>Active quote cookie</strong>
DescriptionThis cookie displays to a customer active or expired car insurance quotes on the website.
DurationCookie lasts until the insurance start date.
Name<strong>ActiveQuotes</strong>
DescriptionThis cookie is used to identify whether a user has recently completed a quote on Confused.com.
This allows us to provide a personalised experience for our customers.
Duration30 days Name<strong>Disqus Cookies</strong>
DescriptionDisqus is a community platform used on our website where visitors can read and comment on our articles.
These cookies will not be dropped without your consent to our use of non-essential cookies.
Please note these cookies collect personally identifiable information such as IP address.
Further information on cookies used can be found on the Disqus website.
DurationN/A Name<strong>Remember-me</strong>
DescriptionUsed to prefill email address in login process for previously-authenticated customers and display name is used to personalise journeys.
Duration13 months Social cookies
<p>Social media cookies allow platforms to target you and display tailored advertising to you on our behalf.
</p> Name
Description
Duration Name<strong>_fbc, _fbp</strong>
DescriptionFacebook cookie Duration90 days Name<strong>act</strong>
DescriptionFacebook cookie Duration3 months Name<strong>campaign_click_url</strong>
DescriptionFacebook cookie used for analytics and research.
Duration30 days Name<strong>C-user</strong>
DescriptionFacebook cookie used for authentication purposes.
Duration1 year Name<strong>datr</strong>
DescriptionFacebook cookie which is used to identity the web browser being used to connect to Facebook independent of the logged in user.
The cookie plays a key role in Facebook’s security and site integrity features.
Duration2 years Name<strong>Fr</strong>
DescriptionFacebook cookie will collect data which may personally identify you and is used to deliver, measure and improve the relevancy of advertisements.
Duration90 days Name<strong>m-pixel-ratio</strong>
DescriptionThis is a Facebook pixel which allows us to measure the effectiveness of our advertising.
It also allows us to retarget users with Facebook ads.
Duration3 months Name<strong>presence</strong>
DescriptionFacebook cookie which is used to contain a user’s chat state.
DurationSession Name<strong>Sb</strong>
DescriptionFacebook cookie which identifies browser for login and authentication purposes.
Duration2 years Name<strong>xs</strong>
DescriptionFacebook for authentication purposes.
Duration90 days Marketing Cookies
<p>We use marketing cookies which help Confused.com to measure the success of our advertisements and allow us to make them more relevant to our customers.
They also allow us to track users and optimise conversion.
</p> Name
Description
Duration Name<strong>cto_optout</strong>
DescriptionCriteo cookies are used to display personalised advertising to you.
For further information on the use of Criteo cookies please the Criteo website.
Duration5 years Name<strong>cto_axid</strong>
DescriptionCriteo cookies are used for display personalised advertising to you.
For further information on the use of Criteo cookies please see the Criteo website.
Duration390 days Name<strong>cto_lwid, cto_idcpy, cto_idfs, cto_sid, cto_bundle</strong>
DescriptionCriteo cookies are used for display personalised advertising to you.
For further information on the use of Criteo cookies please see the Criteo website.
Duration13 months Name<strong>cto_clc</strong>
DescriptionCriteo cookies are used for display personalised advertising to you.
For further information on the use of Criteo cookies please see the Criteo website.
Duration13 months on iOS ≥ 11.2, 24 hours elsewhere Name<strong>criteo_cookie_perm, cto_sid_ack</strong>
DescriptionCriteo cookies are used for display personalised advertising to you.
For further information on the use of Criteo cookies please see the Criteo website.
Duration1 Year Name<strong>cto_pxsig</strong>
DescriptionCriteo cookies are used for display personalised advertising to you.
For further information on the use of Criteo cookies please see the Criteo website.
Duration1 hour Name<strong>gaSessionId</strong>
DescriptionGoogle Analytics cookie.
This cookie is used for marketing channel performance attribution purposes.
Duration30 minutes Name<strong>_pinterest_sess, _pinterest_ct, _pinterest_ct_mw, _pinterest_ct_rt, _epik, _derived_epik, _pin_unauth, _pinterest_ct_ua, _pin_unaut</strong>
DescriptionPinterest cookies.
These cookies help Pinterest to optimise, track and measure performance of marketing campaigns.
It allows us to retarget users within Pinterest.
Duration1 year Unclassified non-essential cookies Name
Description
Duration Name<strong>_cq_suid, _cq_tuid, _cq_check</strong>
DescriptionChEQ AI Technologies Ltd cookie used to protect our marketing from bots and inappropriate users.
DurationSession Name<strong>_cq_duid</strong>
DescriptionChEQ AI Technologies Ltd cookie used to protect our marketing from bots and inappropriate users.
This cookie is used to detect domain sessions per device.
Duration3 months Name<strong>cg_uuid</strong>
DescriptionChEQ AI Technologies Ltd cookie used to protect our marketing from bots and inappropriate users.
This cookie is used to detect when the same device is used in a separate browser session, to ensure that is user is detected as malicious, it can be consistently blocked from access to our website.
Duration1 year Do you want to accept non-essential cookies? Error:
Select yes if you agree to non-essential cookies Yes No Save changes <p>Thanks, your changes have been saved</p>
<strong>Partners and cookies </strong>
<p>We work with a range of providers for some of our comparison customer journeys.
Some of these partners will drop cookies on our website domain.
We have detailed these cookies below for your information.
Some of these providers have their own cookie policy that will provide further details:
</p> See our partner cookies Assured Futures Ltd <p> Assured Futures Ltd provides our health insurance comparison service.
</p> Name
Description
Duration Name<strong> OMGID </strong>
Description Used to set a user ID.
Duration 1 year Name<strong> _ga </strong>
Description This cookie is set by Google Analytics used to distinguish users.
Duration 2 years Name<strong> _BEAMER_FIRST_VISIT_{product ID} </strong>
Description This cookie is set by Beamer to store the date of this user's first interaction with insights.
Duration 3000 days Name<strong> _BEAMER_USER_ID_{product ID} </strong>
Description This cookie is set by Beamer to store an internal ID for a user.
Duration 300 days Name<strong> ajs_anonymous_id </strong>
Description This cookie is set by Segment as a randomly generated ID for anonymous visitors.
Duration 1 year Name<strong> _hjid </strong>
Description Hotjar cookie.
Duration 1 year Name<strong> utm_params </strong>
Description Stores utm paramaters passed through in the URL so we can understand where visitors came from.
Duration Session Comparison Creator <p>Comparison Creator provides our breakdown insurance comparison service.</p> Name
Description
Duration Name<strong> cfd_breakdown_multi_SID </strong>
Description Contains the ID of the session.
Required for the breakdown journey to work.
Duration 48 hours or when the browser closes Decision Technologies Limited <p>Decision Technologies Limited provides our mobile, broadband and energy comparison service.
</p> Name
Description
Duration Name<strong> algoStoreSessionId </strong>
Description Duration Name<strong> _dtl_analytics_filter </strong>
Description Decision Technologies cookie which informs whether the user is a known user that they want to exclude from Analytics.
Duration Session Name<strong> _dtl_cookie_consent </strong>
Description Decision Technologies stores whether consent has been given by the user for use of cookies.
Duration 12 months Name<strong>_dtl_ref1, _dtl_ref2, _dtl_ref3 </strong>
Description Decision Technologies use these cookies to find how users found our website.
These cookies also allows them to reward some external websites for directing you to them, help them resolve any customer queries about cashback, make switching energy easier for logged in customers and make sure their marketing is reaching the right people.
Duration 1 day Name<strong> _dtl_tsid </strong>
Description Decision Technologies cookies allow us to see which website/webpage you came from.
this allows us to make sure we targeting appropriately and understand how different marketing helps customers complete the journey.
Duration 1 day Name<strong> _dtl_uid </strong>
Description These Decision Technologies cookies allow us to see if you have made separate visits to our website at different times.
This allows us to offer you a more customised experience by remembering your previous preferences as well as to understand how easy it is for customers to use the website.
Duration Session Name<strong> _ga </strong>
Description These Google Analytic cookies allow Decision Technologies to generate statistical data on how you use our website so we can see when you purchase a product from one of our suppliers.
If you ask Decision Technologies to email you, they will also use this to recognise if you return to their website to help them offer you a better service.
Duration 2 years Name<strong> _gat_europe_unique_urchin </strong>
Description These Google Analytics cookies allow Decision Technologies to generate statistical data on how you use our website so we can see when you purchase a product from one of our suppliers.
If you ask Decision Technologies to email you, they will also use this to recognise if you return to their website to help them offer you a better service.
Duration Session/1 minute Name<strong> _gid </strong>
Description These Google Analytics cookies allow Decision Technologies to generate statistical data on how you use our website so we can see when you purchase a product from one of our suppliers.
If you ask Decision Technologies to email you, they will also use this to recognise if you return to their website to help them offer you a better service.
Duration 24 hours Name<strong> JSESSIONID </strong>
Description New Relic cookie used to tell Decision Technologies how many people are using their website.
They use this information to make sure the website works quickly which gives you a better experience.
Duration Session Name<strong> optimizelyBuckets, optimizelyDomainTestCookie, optimizelyEndUserId, OptimizelySegments (Energy, Broadband) </strong>
Description Optimizely cookies used for testing purposes.
Duration 6 months Name<strong> OptimizelyPendingLogEvents, optimizelyRedirect, optimizelyReferrer (Energy, Broadband) </strong>
Description These Optimizely cookies are used for testing purposes.
Duration 15 seconds Name<strong>Usercontext (Mobile and Broadband)</strong>
DescriptionDecision Technologies cookie which is used to allow us to see if you have made separate visits to our website at different times.
This allows us to offer you a more customised experience by remembering your previous preferences.
This cookie processes personal data.
Duration1 year Direct Life &.
Pension Services Ltd <p> Direct Life &.
Pension Services Ltd provides our life insurance comparison service.
</p> Name
Description
Duration Name<strong> __utmb </strong>
Description Google Analytics cookie.
Takes a timestamp of the exact moment in time when a visitor enters a site.
We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour.
Duration N/A Name<strong> __utmc </strong>
Description Google Analytics cookie.
takes a timestamp of the exact moment in time when a visitor leaves a site.
Duration N/A Name<strong> __utmv </strong>
Description Google Analytics cookie.
Used to throttle request rate.
Used to determine new sessions/visits.
Duration N/A Name<strong> __utmt </strong>
Description Used to throttle request rate.
Used to determine new sessions and visits.
Duration 10 minutes Name<strong> ASP.NET_SessionID </strong>
Description MS.Net cookie which is used for website operation.
Duration Session Name<strong> SessionCamTestCookie</strong>
Description Session Cam cookies are used to record a user session.
Duration Name<strong> __RequestVerificationToken </strong>
Description Used for security Duration Session Name<strong> sc.ASP.NET_SESSIONID, sc.InTg </strong>
Description Session Cam cookies Duration Name<strong> test22, test23, test24, test25 ,test26, test27, test325 </strong>
Description Used for testing purposes.
Duration Session Name<strong> sc.OptOut, sc.Status</strong>
Description SessionCam cookies.
Used to store the recording status through the visitor's session.
This cookie is set on the first load of SessionCam.
It stores whether SessionCam is to record the session or not.
Used to identify users preference about data capture (set for one year).
Duration 1 year Name<strong> sc.UserId</strong>
Description Session Cam cookie used for session recording purposes.
Duration 1 year Name<strong> SC_ANALYTICS_GLOBAL_COOKIE</strong>
Description Session Cam cookie which is cookie is used to assist in Analytics tracking.
Duration 10 years Name<strong> SessionCamTestCookie, sc.ASP.NET_SESSIONID, sc.InTg, SessionCamTestCookie</strong>
Description Session Cam cookies are used to record a user session.
Duration 1 year Motor Gap Limited <p> Motor Gap Limited provides our GAP insurance comparison service.
</p> Name
Description
Duration Name<strong> _dc_gtm_UA-8007601-1 </strong>
Description Google Analytics Cookie, used for analytical analysis.
It helps us monitor the use and performance of our website.
Duration 1 hour Name<strong> policyNodeId (Gap Insurance) </strong>
Description Direct Gap Cookie.
This is used to communicate which product the customer is in the process of buying.
Duration 1 year Name<strong>sc.OptOut, sc.Status</strong>
Description SessionCam cookies.
Used to store the recording status through the visitor's session.
This cookie is set on the first load of SessionCam.
It stores whether SessionCam is to record the session or not.
Used to identify users preference about data capture (set for one year).
Duration 1 year Name<strong> sc.UserId </strong>
Description Session Cam cookie used for session recording purposes.
Duration 1 year Name<strong> SC_ANALYTICS_GLOBAL_COOKIE </strong>
Description Session Cam cookie which is cookie is used to assist in Analytics tracking.
Duration 10 years Name<strong>SessionCamTestCookie sc.ASP.NET_SESSIONID, sc.InTg, SessionCamTestCookie</strong>
Description Session Cam cookies are used to record a user session.
Duration 1 year Tempcover Ltd <p> Tempcover Ltd provides our temporary car and van insurance comparison services.
</p> Name
Description
Duration Name<strong> __stripe_mid </strong>
Description Stripe.com Cookie.
Used for fraud prevention purposes.
Duration 12 months Name<strong> __stripe_sid </strong>
Description Stripe.com Cookie.
Used for fraud prevention purposes.
Duration 30 minutes Name<strong> _dc_gtm_UA-3063651-14 </strong>
Description Google Analytics Cookie.
Used to throttle request rate and send data into Google analytics.
Duration 1 minute Name<strong> Accept_Cookie_Policy </strong>
Description To track whether to show the cookie policy pop up in the temporary insurance journey.
Duration 12 months Name<strong> tcSession </strong>
Description Used for tracking user sessions.
Duration 30 minutes Name<strong> _ga </strong>
Description Google Analytics cookie used for analytical analysis.
Duration 2 years Name<strong> _gali </strong>
Description Google Analytics cookie used for analytical analysis.
Duration 30 seconds Name<strong> _gid </strong>
Description Google cookie used for analytical analysis.
Duration 24 hours TheIdol.com <p> The Idol.com provides our pet and travel insurance journeys.
</p> Name
Description
Duration Name<strong> AWSALB, AWSALBCORS</strong>
Description Allows the Idol.com to deliver their service seamlessly.
Duration Session Name<strong> IDOLAFF </strong>
Description Records information regarding the source of the traffic delivered to our website so we can ensure the user receives the expected content and user experience.
Duration 30 days Name<strong> JSESSIONID </strong>
Description General purpose platform session cookie, used by the Idol.com sites to maintain an anonymous user session by the server between page requests.
Duration Session Name<strong> sc.ASP.NET_SESSIONID, sc.InTg, SessionCamTestCookie</strong>
Description Session Cam cookies are used to record a user session.
Duration1 year Name<strong> sc.OptOut, sc.Status </strong>
Description SessionCam cookies.
Used to store the recording status through the visitor's session.
This cookie is set on the first load of SessionCam.
It stores whether SessionCam is to record the session or not.
Used to identify users preference about data capture (set for one year).
Duration 1 year Name<strong> sc.UserId </strong>
Description Session Cam cookie used for session recording purposes.
Duration 1 year Name<strong>SC_ANALYTICS_GLOBAL_COOKIE </strong>
DescriptionSession Cam cookie which is cookie is used to assist in Analytics tracking.
Duration 10 years Name<strong> SessionCamTestCookie, sc.ASP.NET_SESSIONID, sc.InTg, SessionCamTestCookie </strong>
Description Session Cam cookies are used to record a user session.
Duration 1 year Uswitch Name
Description
Duration Name<strong> _rvuid</strong>
Description This is a Confused.com cookie which is used for RVU brand overlap tracking.
Duration 6 months Questor Insurance (Riverside Underwriting Limited) <p> Questor provides our motor hire excess insurance journeys</p> Name Description
Duration Name<strong>SERVERID</strong>
DescriptionUKFast cookie is necessary for the functionality of the website.
DurationSession Name<strong>JSESSIONID</strong>
DescriptionNew Relic cookie which is necessary for the functionality of the website.
Duration 1 year Name<strong>AspNetCore.AntiForgery</strong>
DescriptionQuestor cookie which is strictly necessary for security purposes.
DurationSession Name<strong>_ga</strong>
Description Google analytics cookie.
Duration2 years Name<strong>_gid</strong>
Description Google analytics cookie.
Duration1 day Name<strong>_gat</strong>
Description Google analytics cookie.
Duration 1 day <p>
<strong>This policy was last updated on 20th December 2022.</strong>
</p> How do I manage my cookies?
<p>Most browsers let you manage and block cookies from specific websites.
You also have the option of only blocking third-party cookies, which still lets you get the best experience when using Confused.com.
You can find out how to manage your cookie settings here.</p>
<p>If you have a question about cookies that isn't covered here, you can get more information at aboutcookies.org.uk</p> Terms and conditions  .
Security  .
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Privacy policy  .
Cookie policy  .
Complaints guide  .
No spam policy  .
Get in touch .
<p>Our contact form is the quickest way to get in touch with us.
But if you're having difficulty using the form, please email us at communications@confused.com.</p>
<p>Alternatively, you can contact us in writing:</p> Confused.com,<br>
2nd floor, Greyfriars House,<br>
Greyfriars Road,<br>
Cardiff,<br>
CF10 3AL,<br>
United Kingdom<br>
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Confused.com is a trading name of Inspop.com Limited and is authorised and regulated by the Financial Conduct Authority
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