<ul>
<li>Phones
<ul>
<li>Flip</li>
<li>Smart</li>
<li>Monthly Plans</li>
</ul>
</li>
<li>Medical Alerts
<ul>
<li>About PERS</li>
<li>Monthly Plans</li>
</ul>
</li>
<li>FAQs
<ul>
<li>Phone FAQs</li>
<li>PERS FAQs</li>
</ul>
</li>
</ul>888-970-3580 Home>Terms &.
Conditions Lively Direct Terms and Conditions
<p>The Website, stagelively.wpengine.com, is operated by Journey Health &.
Lifestyle™, formerly known as firstSTREET for Boomers and Beyond, Inc., (referred to here as “we”, “us”, “our” and “Journey Health &.
Lifestyle™”) who’s office is at 1998 Ruffin Mill Road, Colonial Heights, VA 23834.
The term ‘you’ refers to the user or viewer of our Website.</p>
<p>By use of the Website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy, govern our relationship with you in relation to these website.
If you disagree with any part of these terms and conditions, please do not use our Website.</p>
<p>The content of the pages of the Website is for your general information and use only.
It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.</p>
<p>Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements.</p> Copyright <p>Except as stated herein or authorized in writing by us, no material from this Website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way.
This material includes, but is not limited to, the design, layout, look, appearance and graphics.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
We reserve the right to refuse services, and/or cancel orders at our discretion if we believe that customer conduct violates applicable law or is harmful to our interests.</p> User Submissions <p>We are always pleased to receive your comments, suggestions and ideas regarding the Lively flip cell phone and medical alert.
We are continuously working on new product ideas and marketing approaches.
Many products we develop exist in our plans for years so a concept or idea you may provide, we might already be developing or considering.
If you submit comments, suggestions, ideas, notes, drawings, concepts or other materials or information (collectively “Submissions”) verbally or otherwise, about products or any other services we provide or about anything else, you grant and assign to us, by so submitting, a non-exclusive, royalty-free, perpetual and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, edit, make derivative works from and sell, distribute and incorporate such Submissions and the names identified on the Submissions throughout the world in any media for any purpose whatsoever, without restriction and without compensating you in any way.
This includes, but is not limited to, any confidential information or any original creative materials such as stories, product ideas, or original artwork.
We may post your feedback on the Website and we reserve the right (but not the obligation) to monitor, edit and remove any Submission.
When you send a Submission, you represent to us that you own or otherwise control all of the rights to the content in your Submission, that the content you provide is accurate, that to the best of your knowledge it does not infringe upon the rights of any third party or company and that use of the content in your Submission does not violate this agreement and will not cause financial injury to any person or entity.
You may choose at any time not to provide personally identifiable information, although this may restrict our ability to provide requested services or information.
If we receive a Submission that contains personally identifying information, such as a name, address and/or telephone number, our Privacy Policy will govern how we use or disclose this information.
Please refer to our Privacy Policy for further information.</p> Applicable Law<p>This Website is created and controlled by Journey Health &.
Lifestyle™ in the State of Virginia, USA.
The laws of Virginia govern these terms and conditions, without giving effect to any principles of conflicts of laws.
We make no representation that the information in the Website is appropriate or available for use in other locations, and access to the Website from territories where the content of the Website may be illegal is prohibited.
Those who choose to access the Website from other locations do so on their own initiative and are responsible for compliance with applicable local laws.
These Terms of Use constitute the entire agreement between Journey Health &.
Lifestyle™ and visitors to the Website with respect to the Website.</p> Company<ul>
<li>
</li>
<li>About Us</li>
<li>
</li>
<li>Contact Us</li>
</ul>Support<ul>
<li>
</li>
<li>Phone FAQs</li>
<li>
</li>
<li>PERS FAQs</li>
</ul>Get In Touch<ul>
<li>
<strong>For Jitterbug Flip2 Call:</strong>
<br>
</li>
<li>
</li>
<li>1-888-666-0382 </li>
<li>
<strong>For Lively Mobile Plus Call:</strong>
<br>
</li>
<li>
</li>
<li>1-888-218-6587 </li>
<li>
<strong>For Jitterbug Smart3 Call:</strong>
<br>
</li>
<li>
</li>
<li>1-888-970-3580 </li>
</ul>
<p>© 2021 Journey Health &.
Lifestyle™, 1998 Ruffin Mill Road, Colonial Heights, VA 23834, United States.</p>
<p>(formerly firstSTREET for Boomers and Beyond, Inc.)</p>
<p>* Lively will ship your phone to you within two weeks.
The phone will come to you with your account already set up and is easy to activate.
After your payment, and after your phone has shipped, Lively will charge you for your first month of service plus all applicable taxes.
All subsequent monthly payments will be charged by Lively to the credit card on file each month.</p>
<p>** We will refund the full price of the Jitterbug Flip2 phone and the activation fee, if any, if it is returned within 30 days of purchase in like-new condition.
We will also refund your first monthly service charge if you have used less than 30 minutes of talk and less that 50 text messages.
Per minute and per text charges otherwise apply.
You will be charged a $10 restocking fee.
Shipping charges are not refundable.
Full terms at www.lively.com/legal/guarantee.</p>
<p>Subject to Customer Agreement, select calling plans and credit approval.
Other charges and restrictions may apply.
Screen images simulated.
Monthly fees do not include government taxes or fees and are subject to change.
Plans and services may require purchase of Lively device and one-time setup fee of $35.
Urgent Response Service will be able to track an approximate location when your device is turned on, but we cannot guarantee an exact location.
Urgent Response or 911 calls can be made only when cellular service is available.
Urgent Response tracks an approx.
location of device when device is turned on and connected to the network.
Lively does not guarantee an exact location.
Urgent Response is only available with the purchase of a Lively Health &.
Safety Package.
Lively is not a healthcare provider.
Urgent Care is provided by FONEMED<sup>®</sup> and is not a substitute for dialing 911.
Lively is not liable for acts or omissions of any FONEMED employee or contractor.
Urgent Care and Lively Link are only available with a Preferred or Ultimate Health &.
Safety Package.
There are no additional fees to call Lively’s U.S.-based customer service.
However, for calls to a Lively Operator in which a service is completed, you will be charged $0.99/call, and plan minutes will be deducted equal to the length of the call.
The $0.99/call Personal Operator fee is waived with the Ultimate Health &.
Safety Package.
Consistently rated the most reliable network and best overall network performance in the country by HIS Markit’s RootScore Reports.
Amazon Alexa integration with Jitterbug Flip2 Alexa registration and is subject to Alexa’s Terms of Use.
By enabling Alexa on the Jitterbug Flip2, you acknowledge that Lively is not responsible for Amazon Alexa’s functionality or services.
Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc.
or its affiliates.
LIVELY and JITTERBUG are trademarks of Best Buy and its affiliated companies.
© 2021 Best Buy.
All rights reserved.</p>
<p>Specifications listed are approximates and not always exact, &.
may be subject to change.
Newer features may not be available on older production models.</p>
<p>The information contained in this website is subject to change without notice.</p>
<p>WE TAKE YOUR SECURITY SERIOUSLY</p>
<p>This site is https secured.
By using this site and/or by ordering on this site you agree to our <u>Privacy Policy</u>, <u>Terms &.
Conditions</u>, as posted on this site.</p>