Playmobil

Privacy Policy




Skip to Content ↵ENTER Skip to Menu ↵ENTER Skip to Footer ↵ENTER 2 Skip to content <ul> <li> Play </li> <li> Shop </li> </ul> 0 Minicart Wishlist Store Locator <ul> <li> My PLAYMOBIL </li> <li> My Account </li> </ul> PLAYMOBIL® USA PLAYMOBIL® USA PLAYMOBIL® USA Search Catalog Search Go Cart is Empty <ul> <li> Play <ul> <li> Play-Overview </li> </ul> <ul> <li> Apps </li> <li> Arts &amp. Crafts </li> <li> Christmas Crafts </li> <li> Coloring Activities </li> <li> Comics </li> <li> Fun Info &amp. 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Please turn it on so that you can experience the full capabilities of this site.</p> PLAYMOBIL® USA, INC.<br> 26 Commerce Drive<br> Cranbury, NJ 08512<br> Voice: (609) 395-5566<br> Fax: (609) 395-3015 <p>Customer Service e-mail address: service@playmobilusa.com</p> <p>Non-Customer Service e-mail address: webmaster@playmobilusa.com</p> <p>PLAYMOBIL® strives to provide a safe and fun online experience. We developed this site to be enjoyable and fun for children and adults.</p> <p>To enjoy our website, PLAYMOBIL® does not require anyone to share personal information about themselves. You can visit our site without registering with us.</p> <p>When an adult over age 18 decides to make a purchase from the PLAYMOBIL® Online shop, we will require personal information to complete your purchase and ship your order. We will ask for your name, address, phone number and a valid e-mail address. We will not use the personal information you give us for anything except what we described above. You have the option to opt-in to receiving a newsletter from PLAYMOBIL® and you may review your personal information at anytime by clicking the My Account feature. We do not collect or keep personal information online from children under 13 without a parent's permission.</p> <p>Cookies are pieces of information that a web site transfers to a visitor's hard drive for record-keeping purposes. PLAYMOBIL® uses a "session" cookie to screen out children under 13 who have unsuccessfully attempted to register at the web site or through the 'Contact Us' button. That cookie will be removed once the browser is closed. Certain limited non-personal identifiable information is recorded by PLAYMOBIL® Internet servers when you visit our site. This limited information includes the type of browser you are using (such as Netscape Navigator or Microsoft Internet Explorer) and the operating system your computer is using (such as Windows 98). PLAYMOBIL® Internet servers also keep track of the number of visitors to the site, the pages they visited and how long they stayed. None of this information includes any personal information about you.</p> <p>If you decide to set up an account with PLAYMOBIL®, we will ask you to create a login name and a password. You will be the only one who can access your account. When you create an account, you will also have the option to add yourself and your children to the PLAYMOBIL® Wish List. Fans under age 18 can use the Wish List to browse our Online Shop, but they cannot make purchases.</p> <p>We will keep all information about your purchases even after your order has shipped. You can review your online account at any time without making a purchase. If you have not set up an online account with us, or if you have any questions about our online privacy policies or information we have stored about you, please contact us at service@playmobilusa.com.</p> <p>PLAYMOBIL is a registered trademark, pronounced playmobeel.</p> Subscribe to our PLAYMOBIL newsletter and receive a 15% off Welcome coupon. 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All rights reserved. Editorial information Privacy Policy Condition of Use Legal information <p> Select Country Flag US </p> Select an official Playmobil website <ul> <li> Flag DE Deutschland </li> <li> Flag NL Nederland </li> <li> Flag US USA </li> <li> Flag NO Norway </li> <li> Flag PT Portugal </li> <li> Flag IT Italia </li> <li> Flag AT Österreich </li> <li> Flag BE België La Belgique </li> <li> Flag CA Canada Le Canada </li> <li> Flag FI Finland </li> <li> Flag PL Polska </li> <li> Flag LV Latvia </li> <li> Flag CH Schweiz La Suisse </li> <li> Flag LU Luxembourg </li> <li> Flag GB United Kingdom </li> <li> Flag SE Sverige </li> <li> Flag EE Estonia </li> <li> Flag LT Lithuania </li> <li> Flag FR France </li> <li> Flag ES España </li> <li> Flag GR Ελλάδα </li> <li> Flag DK Danmark </li> <li> Flag MX Mexico </li> <li> Flag RO Romania </li> <li> Flag AU Australia </li> <li> Flag AR Argentina </li> <li> Flag RU Россия </li> <li> Flag BR Brasil </li> <li> Flag CN 中国 </li> <li> Flag KR 대한민국 </li> <li> Flag JP 日本 </li> <li> Flag SG Singapore </li> <li> Flag HU Hungary </li> <li> Flag TH Thailand </li> </ul> Viewport:L <i> </i> <i> </i> <i> </i> English <i> </i> Accessibility Adjustments <i> </i> Reset Settings <i> </i> Statement <i> </i> Hide Interface <i> </i> <i> </i> Choose the right accessibility profile for you OFF ON Seizure Safe Profile Eliminates flashes and reduces color <i> </i> This profile enables epileptic and seizure prone users to browse safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations. <i> </i> OFF ON Vision Impaired Profile Enhances the website's visuals <i> </i> This profile adjusts the website, so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others. <i> </i> OFF ON Cognitive Disability Profile Assists with reading and focusing <i> </i> This profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements of the website more easily. <i> </i> OFF ON ADHD Friendly Profile More focus and fewer distractions <i> </i> This profile significantly reduces distractions, to help people with ADHD and Neurodevelopmental disorders browse, read, and focus on the essential elements of the website more easily. <i> </i> OFF ON Blind Users (Screen-reader) Use the website with your screen-reader <i> </i> This profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software that is installed on the blind user’s computer and smartphone, and websites should ensure compatibility with it. <br> <br> <strong>Note:</strong> This profile prompts automatically to screen-readers. <i> </i> OFF ON Keyboard Navigation (Motor) Use the website with the keyboard <i> </i> This profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.<br> <br> <strong>Note:</strong> This profile prompts automatically for keyboard users. <i> </i> Content Adjustments <i> </i> Content Scaling <i> </i> Default <i> </i> <i> </i> Readable Font <i> </i> Highlight Titles <i> </i> Highlight Links <i> </i> Text Magnifier <i> </i> Adjust Font Sizing <i> </i> Default <i> </i> <i> </i> Align Center <i> </i> Adjust Line Height <i> </i> Default <i> </i> <i> </i> Align Left <i> </i> Adjust Letter Spacing <i> </i> Default <i> </i> <i> </i> Align Right Color Adjustments <i> </i> Dark Contrast <i> </i> Light Contrast <i> </i> Monochrome <i> </i> High Saturation <i> </i> Adjust Text Colors Cancel <i> </i> High Contrast <i> </i> Adjust Title Colors Cancel <i> </i> Low Saturation <i> </i> Adjust Background Colors Cancel Orientation Adjustments <i> </i> Mute Sounds <i> </i> Hide Images <i> </i> Read Mode <i> </i> Reading Guide <i> </i> Useful Links Select an option Home Header Footer Main Content <i> </i> Stop Animations <i> </i> Reading Mask <i> </i> Highlight Hover <i> </i> Highlight Focus <i> </i> Big Black Cursor <i> </i> Big White Cursor HIDDEN_ADJUSTMENTS Keyboard Navigation Accessible Mode Screen Reader Adjustments Read Mode Web Accessibility Solution By accessiBe <i> </i> Choose the Interface Language English Español Deutsch Português Français Italiano עברית 繁體中文 Pусский عربى عربى Nederlands 繁體中文 日本語 <i> </i> <strong>Accessibility Statement</strong> <strong>Compliance status</strong> <p>We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability.</p> <p>To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.</p> <p>This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.</p> <p>Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.</p> <p>If you wish to contact the website’s owner please use the website's form</p> <strong>Screen-reader and keyboard navigation</strong> <p>Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements:</p> <ol> <li> <strong>Screen-reader optimization:&nbsp;</strong>we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels. descriptions for actionable icons (social media icons, search icons, cart icons, etc.). validation guidance for form inputs. element roles such as buttons, menus, modal dialogues (popups), and others.&nbsp;<br> <br>Additionally, the background process scans all of the website’s images. It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts embedded within the image using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.<br> <br>These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.<br> <br> </li> <li> <strong>Keyboard navigation optimization:&nbsp;</strong>The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.<br> <br>Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside.<br> <br>Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.</li> </ol> <strong>Disability profiles supported on our website</strong> <ul> <li> <strong>Epilepsy Safe Profile:</strong> this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations.</li> <li> <strong>Vision Impaired Profile:</strong> this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.</li> <li> <strong>Cognitive Disability Profile:</strong> this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.</li> <li> <strong>ADHD Friendly Profile</strong>: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.</li> <li> <strong>Blind Users Profile (Screen-readers):</strong> this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.</li> <li> <strong>Keyboard Navigation Profile (Motor-Impaired):</strong> this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.</li> </ul> <strong>Additional UI, design, and readability adjustments</strong> <ol> <li> <strong>Font&nbsp;adjustments –</strong>&nbsp;users can increase and decrease its size, change its family (type), adjust the spacing,&nbsp;alignment, line height,&nbsp;and more.</li> <li> <strong>Color&nbsp;adjustments –</strong>&nbsp;users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds with over seven different coloring options.</li> <li> <strong>Animations –</strong>&nbsp;epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.</li> <li> <strong>Content&nbsp;highlighting –</strong>&nbsp;users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only.</li> <li> <strong>Audio muting&nbsp;–</strong>&nbsp;users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.</li> <li> <strong>Cognitive&nbsp;disorders –</strong>&nbsp;we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.</li> <li> <strong>Additional functions&nbsp;</strong> <strong>–</strong> we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.</li> </ol> <strong>Assistive technology and browser compatibility</strong> <p>We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.</p> <strong>Notes, comments, and feedback</strong> <p>Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website’s owner, please use the website's form</p> <i> </i> Hide Accessibility Interface? Please note: If you choose to hide the accessibility interface, you won't be able to see it anymore, unless you clear your browsing history and data. Are you sure that you wish to hide the interface? Accept Cancel <i> </i> Continue <i> </i> Processing the data, please give it a few seconds...





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